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    Has anyone ordered a TV from play.com?

    Just wondering what play.com service is like in relation to tvs and after sales support?

    Also how long does it take for delivery when dispatched?

    18 Comments

    Banned

    not sure about the tv itself... but when i order from play usually arrives in around 3 days.

    I heard from someone on another forum that they had trouble with a tv from Play. They took the money and made them wait 3 weeks to deliver as out of stock. A big purchase like that might be better to ring it through and avoid disappointment.

    Original Poster

    Soziberry;4749466

    I heard from someone on another forum that they had trouble with a tv … I heard from someone on another forum that they had trouble with a tv from Play. They took the money and made them wait 3 weeks to deliver as out of stock. A big purchase like that might be better to ring it through and avoid disappointment.



    I've pre ordered the tv so not in stock yet, just now i've heard that stores should be getting it in the next 1-2 weeks but play have the tv down for end of april

    took 2 days for my tv to come when I ordered it.

    Banned

    bob100;4749472

    I've pre ordered the tv so not in stock yet, just now i've heard that … I've pre ordered the tv so not in stock yet, just now i've heard that stores should be getting it in the next 1-2 weeks but play have the tv down for end of april



    out of interest ,what tv?

    Ring em to cancel and secure another deal elsewhere.

    Original Poster

    DangerGod;4749507

    out of interest ,what tv?



    play.com/Ele…tml

    :thumbsup:

    Original Poster

    Soziberry;4749517

    Ring em to cancel and secure another deal elsewhere.



    Why? Care to elaborate:thumbsup:

    Original Poster

    deathtrap3000;4749505

    took 2 days for my tv to come when I ordered it.



    How was the after sales support (if you needed it?)

    I got a tv from them for a friend once good service got it within 24 hours delivered through parcelforce. Decided to get another for myself and now i have found they use HDN!! I have been phoning them and phoning HDN as my package as been sitting in Droitwich Spa since 2am this morning and hasn't moved an inch!! Play just say that you need to allow 5 days before they can do anything.

    Original Poster

    gkay2009;4749555

    I got a tv from them for a friend once good service got it within 24 … I got a tv from them for a friend once good service got it within 24 hours delivered through parcelforce. Decided to get another for myself and now i have found they use HDN!! I have been phoning them and phoning HDN as my package as been sitting in Droitwich Spa since 2am this morning and hasn't moved an inch!! Play just say that you need to allow 5 days before they can do anything.



    How long ago did you order the tv for your friend? Have they just changed now to use HDN?

    Also what tv do you get and what tv did your friend get as they may use different couriers for different size tvs?

    I ordered a Samsung 37" and stand for about £420 last June. Quick delivery. I did read somewhere that there might be a problem with warranties (spell check) with goods purchased from Jersey etc.

    bob100;4749472

    I've pre ordered the tv so not in stock yet, just now i've heard that … I've pre ordered the tv so not in stock yet, just now i've heard that stores should be getting it in the next 1-2 weeks but play have the tv down for end of april



    Sorry, I thought you were not happy about waiting till the end of April.

    Original Poster

    diamondnine;4749616

    I ordered a Samsung 37" and stand for about £420 last June. Quick … I ordered a Samsung 37" and stand for about £420 last June. Quick delivery. I did read somewhere that there might be a problem with warranties (spell check) with goods purchased from Jersey etc.



    DO you have a link for that?

    bob100;4749529

    How was the after sales support (if you needed it?)



    It was ok. After a few botched attempts to fix the tv by Samsung I phoned them and they agreed to take it back.

    Original Poster

    Has anyone else bought a tv with play?

    They lost my £900 Vaio Laptop, toook 28 days for a refund.

    Used to be Parcelforce who were reliable, trackable, useful. Now use HDN who are USELESS.

    Original Poster

    grex9101;4757837

    They lost my £900 Vaio Laptop, toook 28 days for a refund.Used to be … They lost my £900 Vaio Laptop, toook 28 days for a refund.Used to be Parcelforce who were reliable, trackable, useful. Now use HDN who are USELESS.



    Is that for all tvs now, regardless of size?
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