Has anyone ordered from Toys R Us online?

Found 30th Jan
They've got really bad customer reviews on Trustpilot.

I'd like to know how reliable they are. What is your experience?

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When I ordered something last year they delivered it to someone down South, and their parcel was sent to me!!

I hadn't even opened my box as it was a present for someone in a few months, but the other person had. They kept on calling me and were very quick to take the wrong parcel off me but I then had to wait a few days for mine to be delivered.

I've not ordered from them since that mix up!

Rubbish. Nothing ever in stock for delivery, very slow to despatch, poor packaging and expensive.

I ordered on Black Friday in November- item was dispatched the next day and I had a text alert to tell me when it was coming

I used to work for the online part of toys r us and they r awful at everything missing parcels taking two payments you name it they have done it

i got a stroller delivered in december , no issues to report, arrived on time and as described
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