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    has anyone received their a5 compact book from bonusprint??

    I ordered one last sunday and Still havent got it it was supposed to be a birthday gift but the birthday has now been and gone!

    5 Comments

    Mine came 2 days after ordering.They are normally quite quick.

    Ordered mine on saturday and havent had it yet. Called yesterday and they said they usually say 10 working days and I can expect a dispatch email some time this week, call them back if I dont get it.

    I am annoyed because I needed it before now as well, but was pleased that the customer services number is freephone and someone answered after about the third ring - no waiting in a queue or pressing different buttons.

    Original Poster

    Thats good then shall keep eagerly waiting for my postman then! =)

    Just called again to see where it is and was told that there was a problem with the photo book orders the machine wasnt processing them, they are now aware of it and have sorted it and the orders should be dispatched in the next few days.

    Again, call answered within 3 rings - very impressive!!!

    Got mine this morning and its bigger than I was expecting, I know it says A5 but I was expecting one half the size (which I have had before). This is even better!!!

    Although it has taken longer than I expected, there were reason for that so shouldnt happen for future orders. Cant fault the customer service, free phone number that is answered by a human straight away - cant remember the last time I experience that!!!
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