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    Has anyone used a claims management company before?

    Guys have any of you every used any of these claim management companies such as claims direct or injurylawers4u before?

    I had an accident today caused by a shop mopping a tiled floor and leaving it wet with no signage to warn people and I went flying and have broken my arm, just wondering if its worth the probable hassel of trying to claim.

    Thanks in advance

    22 Comments

    I know it sounds stupid but. Obviously you broken your arm, but did you report it and was it logged in a book?

    Was there CCTV?

    did the shop put this in the accident book? take your details etc? If its one of the major supermarkets they will be happy to settle without any claim being made formally.

    Original Poster

    barky;6213228

    did the shop put this in the accident book? take your details etc? If its … did the shop put this in the accident book? take your details etc? If its one of the major supermarkets they will be happy to settle without any claim being made formally.


    Yes i made them but it in the book as they seemed reluctant and the store has CCTV as the manager told me that while trying to stop me putting it in the accident book. I aslo had to correct some of the detail they wrote

    Go for it.
    Was it a big company?

    Remove the name, just incase.

    Yeah contact one of them.

    Me mam fell in a public toilet once on some water (yes was water) from a leaking tap. No one there to report to, she went to one of these claims things and in the end the council couldnt produce timesheets for staff that day, hence, she won.

    jase.2;6213264

    Yes i made them but it in the book as they seemed reluctant and the store … Yes i made them but it in the book as they seemed reluctant and the store has CCTV as the manager told me that while trying to stop me putting it in the accident book. I aslo had to correct some of the detail they wrote



    they tried to stop you? very bad practice! I would get the cctv footage from them immediately before it disappears-you have to pay them ten quid for it but you are legally entitled to a copy if you pay.

    barky;6213296

    they tried to stop you? very bad practice! I would get the cctv footage … they tried to stop you? very bad practice! I would get the cctv footage from them immediately before it disappears-you have to pay them ten quid for it but you are legally entitled to a copy if you pay.


    Aye.

    Go down there asap and get a copy.

    Original Poster

    t0mm;6213286

    Remove the name, just incase.Yeah contact one of them.Me mam fell in a … Remove the name, just incase.Yeah contact one of them.Me mam fell in a public toilet once on some water (yes was water) from a leaking tap. No one there to report to, she went to one of these claims things and in the end the council couldnt produce timesheets for staff that day, hence, she won.


    Do you know which claim company she used?

    Ive never used any before so just not sure if some of them are better than others

    jase.2;6213318

    Do you know which claim company she used?Ive never used any before so … Do you know which claim company she used?Ive never used any before so just not sure if some of them are better than others


    She isn't in at the moment i'll ask her when she is though.

    I think she took an out of court settlement in the end.

    Took about a year though.

    remember the company you mentioned is a franchise so your claim may be against the franchise holder rather than the actual company but a lawyer can help you with that but I strongly advise you get the cctv m8-may be the best tenner you ever spent.

    Original Poster

    barky;6213296

    they tried to stop you? very bad practice! I would get the cctv footage … they tried to stop you? very bad practice! I would get the cctv footage from them immediately before it disappears-you have to pay them ten quid for it but you are legally entitled to a copy if you pay.


    Ive just spoken to the store about the CCTV and they referred me to their customer services at head office who said they will instruct the store to ensure they dont record over it, but that to get a copy it needs to be requested through formal documentation.

    Appreciate all the advice guys

    jase.2;6213357

    Ive just spoken to the store about the CCTV and they referred me to their … Ive just spoken to the store about the CCTV and they referred me to their customer services at head office who said they will instruct the store to ensure they dont record over it, but that to get a copy it needs to be requested through formal documentation.Appreciate all the advise guys


    Go into the store with it written down that you would like a copy of the CCTV.

    You broke your arm today and the first thing you did was login here? :lol:

    Original Poster

    moob;6213372

    You broke your arm today and the first thing you did was login here? :lol:


    Erm no it wasnt the first thing I did actually as this happened at 8am!

    barky;6213296

    they tried to stop you? very bad practice! I would get the cctv footage … they tried to stop you? very bad practice! I would get the cctv footage from them immediately before it disappears-[COLOR="Blue"]you have to pay them ten quid for it but you are legally entitled to a copy if you pay[/COLOR].



    Can you expand on that a bit for me please, under what circumstances? I didn't know that...

    jtx;6213415

    Can you expand on that a bit for me please, under what circumstances? I … Can you expand on that a bit for me please, under what circumstances? I didn't know that...


    You're legally entitled to any CCTV that has you on it.

    AFAIK.

    You pay £10 for the disc etc and admin (me thinks)

    Banned

    t0mm;6213427

    You're legally entitled to any CCTV that has you on it.AFAIK.You pay £10 … You're legally entitled to any CCTV that has you on it.AFAIK.You pay £10 for the disc etc and admin (me thinks)



    Most CCTV uses cassette and the fee if any would differ where ever you go.

    Broken arm due to neglect, without signs = £6,000+

    Go for it, will earn you a nice little break....once you've recovered from your injuries....pardon the pun!

    I'm usually against things like these for 'whiplash' etc.

    But broken arm can obviously affect work, same with my mam, her leg still hurts to this day.

    sue their ***** off!!!! a mate of mine slipped on a broken yogurt container at asda's and got £16000.the key is not to accept their first offer as it is usually crap

    Banned

    tinkerbell28;6213566

    The £10 fee is standard to any company where you are requesting the … The £10 fee is standard to any company where you are requesting the information in this case cctv they hold about you, under the data protection act the set fee is £10.



    Explains the police charging me £10 to see the video of me pissing on someones car.

    jase.2;6213402

    Erm no it wasnt the first thing I did actually as this happened at 8am!



    That wasn't my point...:roll:
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