Has anyone used a company called "Looksmartpro"?

    I don't know if anyone will be able to help, but I have done a couple of froogle searches and for both a company that initially comes up as Brian Baldwin comes up an extremely competitive. When I clock on it the comany name is called There is a "minimum spend" of $500 USD to keep costs down apparently, which isn't a problem as there are a couple of items that I want to buy from them. The prices seem just a little too good to be true though (apparently the reason for that is that they are shipping from either the states or Rome (European orders) to avoid certain taxes.
    I was just hoping that someone may have used this company before and either have positive or negative feedback that would help me make a decision whether to place my order or not!
    Thank you!
    PS sorry if I have posted in the incorrect area!


    Original Poster

    Sorry, I should have included a link to the website in question -

    I looked at buying a camera from a site with a different name it was a complete bargain - but felt too good to be true, so had a look at the AV forums and was warned to steer well clear. I've just had a look for the same camera, and low and behold the camera is now listed at that looksmart site. Apparently it is a fake site registered in Malaysia.
    Stay away!

    Original Poster

    Thank you jimwocko! I thought it might be but at that price just had to ask!

    I was really excited when I found the price for my camera, but I was more pleased I checked rather than giving my credit card details away! Sorry to burst your bubble!

    Original Poster

    Funny you should say that because one of the things I wanted was a camera, and it was almost half the price of anywhere else. C'est la vie! Thank you for your help though - much appreciated!

    It is suspicious because they only accept money transferes. The sad thing is that I put my contact details into the site. I got suspicious when they didn't send a registration email straight away. I then found this site and thought I better check the site FAQ.

    Lucky I didn't buy anything.

    From their site.
    What payment methods do you accept?
    We accept Western Union Money Transfer Service (Additional information on how to make the payment will be emailed attached to the invoice).

    Original Poster

    Thank you kinlan - I've definately decided to go elsewhere! Sometimes hot deals are just too good to be true!

    If its to good to be true :roll:

    Please find below the details for the site, note the creation date... This looks very dodgy, also sent them an email requesting further information but no reply, there is no email vaidation on domain [url][/url], if you are looking for contact details in Malaysia, see section 2.
    Basically I would NOT buy anything from this site at this stage.
    ============================================= 1

    Domain Admin ([email protected])
    P.O. Box 97
    Note - All Postal Mails Rejected, visit
    null,5066 ZH
    Tel. +45.36946676

    Creation Date: 27-Jun-2008
    Expiration Date: 27-Jun-2009

    Domain servers in listed order:

    Administrative Contact:
    Domain Admin ([email protected])
    P.O. Box 97
    Note - All Postal Mails Rejected, visit
    null,5066 ZH
    Tel. +45.36946676

    Technical Contact:
    Domain Admin ([email protected])
    P.O. Box 97
    Note - All Postal Mails Rejected, visit
    null,5066 ZH
    Tel. +45.36946676

    Billing Contact:
    Domain Admin ([email protected])
    P.O. Box 97
    Note - All Postal Mails Rejected, visit
    null,5066 ZH
    Tel. +45.36946676
    ============================================= 2 is from Malaysia(MY) in region Southern and Eastern Asia

    whois query for

    Results returned from

    OrgName: Asia Pacific Network Information Centre
    OrgID: APNIC
    Address: PO Box 2131
    City: Milton
    StateProv: QLD
    PostalCode: 4064
    Country: AU

    ReferralServer: whois://

    NetRange: -
    NetHandle: NET-202-0-0-0-1
    NetType: Allocated to APNIC
    NameServer: NS1.APNIC.NET
    NameServer: NS3.APNIC.NET
    NameServer: NS4.APNIC.NET
    NameServer: TINNIE.ARIN.NET
    NameServer: NS-SEC.RIPE.NET
    NameServer: DNS1.TELSTRA.NET
    Comment: This IP address range is not registered in the ARIN database.
    Comment: For details, refer to the APNIC Whois Database via
    Comment: WHOIS.APNIC.NET or….pl
    Comment: ** IMPORTANT NOTE: APNIC is the Regional Internet Registry
    Comment: for the Asia Pacific region. APNIC does not operate networks
    Comment: using this IP address range and is not able to investigate
    Comment: spam or abuse reports relating to these addresses. For more
    Comment: help, refer to…use
    RegDate: 1994-04-05
    Updated: 2005-05-20

    OrgTechHandle: AWC12-ARIN
    OrgTechName: APNIC Whois Contact
    OrgTechPhone: +61 7 3858 3188
    OrgTechEmail: [email protected]

    # ARIN WHOIS database, last updated 2008-07-14 19:10
    # Enter ? for additional hints on searching ARIN's WHOIS database.

    Results returned from

    % [ node-1]
    % Whois data copyright terms…tml

    inetnum: -
    netname: TMIDC-MY
    country: MY
    admin-c: AA125-AP
    tech-c: MS283-AP
    mnt-by: APNIC-HM
    mnt-lower: MAINT-MY-EASTGATE
    remarks: -+-+-+-+-+-+-+-+-+-+-+-++-+-+-+-+-+-+-+-+-+-+-+-+-+-+
    remarks: This object can only be updated by APNIC hostmasters.
    remarks: To update this object, please contact APNIC
    remarks: hostmasters and include your organisation's account
    remarks: name in the subject line.
    remarks: -+-+-+-+-+-+-+-+-+-+-+-++-+-+-+-+-+-+-+-+-+-+-+-+-+-+
    changed: [email protected] 20050715
    source: APNIC

    person: Azman Ali
    address: 20th Floor, Wisma Celcom Semarak
    address: Jalan Raja Muda Abdul Aziz
    address: 50400 Kuala Lumpur
    country: MY
    phone: +603-26812075
    fax-no: +603-26810186
    e-mail: [email protected]
    nic-hdl: AA125-AP
    changed: [email protected] 20050202
    source: APNIC

    person: mohd Ghazali Sabri
    address: 3rd Floor, TM IT Complex
    address: 3300 Lingkaran Usahawan 1 Timur
    address: 63000 Cyber Jaya Selangor
    country: MY
    phone: +603-83180322
    fax-no: +603-83188061
    e-mail: [email protected]
    nic-hdl: MS283-AP
    changed: [email protected] 20011126
    source: APNIC

    Original Poster

    Thanks Ziggy47 you have gone to so much effort - it is much appreciated!

    really appreciated ziggy..

    Can understand your concerns with this company Looksmartpro. I will not deal with them until I see sufficient positive feedback/reviews from customers who have dealt with them. Regarding the gramatical spelling mistakes often seen on scammers email/websites, I found this on their "FAQ" section:

    "..Why is there a minimum order?"


    "We cannot offer our customers this excellent prices without the minimum order . We are sorry for this inconvenience."…php

    That looks like a giveaway for a company who call themselves professional. Far eastern English to me and not American as they state!!:roll:

    I have sent an email expressing my concerns regarding scamming on the net and paying through Western Union as the only payment option they offer to customers. I have asked them to reply to me to allay my fears and suspicions. I don't expect any reply, but will publicise on here if I do!!:whistling:

    This site is FRAUDULENT one.
    I've experimented and fortunatly I haven't spend my money.
    The Story began when my sun in vacation in BOSTON (MA) has discovered this site claiming fabulous bargains.
    He began to order, and we didn't understand why they didn't accept paiement with international Smart Cards. They prefer money transfert with WESTERN UNION to a agent located in Roma (Italia).
    ... Strange ...
    *** Here after: A copy of the order process and paiement instruction ***
    Dear .... XXXXXXXXXX ...
    Thank you for shopping with us today.
    Please find below the details of your order:

    Order status - Payment pending.

    Payment instructions:

    The payment for your order must be sent to our payments representative, Mr. Keith Walter.
    Here is all necessary information:
    Name: Keith Walter
    Address: Via Ermoli Gaetano, 24,00155
    City: Rome
    Country: Italy

    Total amount: Please check the invoice below payment instructions.
    ***For US customers shipping will be made from Ladoga, US.***

    How to make the payment?

    Step 1. Locate the nearest Western Union Agent at:…asp

    Step 2. Make the payment with cash by filling in the green colored "To Send Money" form using the above payment details.Click here to view a sample form.

    Step 3. Email a scanned copy or fax the Western Union receipt at: [email protected] or fax: (888) 693-8314.

    Note: Do not make any marks on the transfer copy. The following

    information must be readable :

    - MTCN ( Money Transfer Control Number ) - 10 digits number from the payment


    - Sender Name and Address

    - Receiver Name ( agent name )

    - Amount

    Once the payment is confirmed and verified (within 24 hours), you will receive the Fedex tracking number for your package.

    *If you are outside US, for the exchange rates, please use this link:

    Order Number: .....
    Date Ordered:: Wednesday 09 July, 2008
    Detailed Invoice:

    First observation: The Fax Number is a fake one. the number (888) doesn't match any country over the world. All the number (8..) are located in ASIA, but 888 is unallocated.

    When I send question over the paiement, I receive this answer:

    We had fraud problems in credit cards processing and we have lost more than US $25,000.00 in shipping items ordered with stolen credit cards and after delivery we had to return the funds to their honest possessors. That's why we no longer accept credit cards for orders. The only solution for the moment is to receive the deposits through Western Union.You can use your credit card for Western Union online payments. Please check:…asp
    Thank you for using our service,
    Michael Miller,
    Customer Service

    Well ! From my point of view the paiement by smart card is the most secure one. Because you can, stop any fraudulent paiement by your bank if you can proove the fraud.
    I decided then to continue the test. I then simulate a paiement with the WESTERN UNION and asked LookSmartPro for their help, and support.

    Here after their answer:
    > Message du 11/07/08 17:28

    > De : "LookSmartPro"
    > A : "..........................."
    > Copie à :

    > Objet : re: payment issue
    > Dear Customer,
    > First of all the link we have provided is to find a Western Union location near you and you have filled the form with our sales manager name....So it is not our fault you have no idea to use it.We have obtained all the certifications needed for this process. These have been obtained after a very high standard process of inspection. All our business background has been reviewed by specialists and you don't need to worry about anything. We also have a 30 days money back guarantee policy. If there will be damages during the shipping process you will receive your money back plus 10% since all our packages are insured. All the items we are selling have International Warranty. International Certificate of Warranty means that you can go with your item to any manufacturer facility in the world to be repaired. If you will find something wrong with the items you can return it (on our expense) in 30 days from the delivery date.

    > Thank you for using our service,

    > Jason Richardson,

    > Customer Service

    I then continue the experiment, I simulate another paiement and asked them if their is no ERROR in the FAX number they indicate in the order process.
    I haven't no more answer.

    Fortunatly, I haven't spend my money.

    Thanks guys for the insight. I must say that we have lazy group of con artists on the loose.
    Not to waste time repeating 'nafpy' but I had replies from a JASON RICHARDSON exactly as depicted by nafpy.
    I did request to send to a bnak account and asked for what protection I had using western union money transfers, but it seems Richardson can really read emails; he just evaded the question and pasted the standard reply. I'm considering reporting this suspicious website to some regulating agency to monitor the activities because I think soon someone will be bitten..

    Thanks for everyones messages. They kind of confirm my fears! I too have been tempted by the prices but noticed items that were of lower spec being more expensive than higher spec models ( I was looking at the Sony HDr-10 and 12 camcorders) and felt my suspicion senses tingling. I thought I'd give them a quick email to clarify a few points, like what about the taxes that you normally pay on imported goods into the UK and if the items are UK spec (i.e. PAL or NTSC format) and as you can see below the response set alarm bells ringing!! No VAT or custom taxes!! I think not!! I obviously have no hard evidence that they are dodgy but I wouldn't risk it.

    [COLOR="Gray"]Dear Customer,
    All the products listed on our website are genuine, brand new, factory sealed, have manufacturer warranty and come with all standard accessories identically packaged like a regular retail product in the stores.For our European customers we ship from Rome,Italy so you will not have to pay any custom taxes or VAT. All items are compatible with the UK voltage and have UK specs. If your order is over 500 usd the shipping is free of charge and it takes two working days.
    Thank you for using our service,
    Jason Richardson,
    Customer Service

    I've had a wonderful email conversation with "Richard" who replied with a lovely email I'd like to post for everybody else that has the misfortune to come across looksmartpro but the luck to find this site:

    "from LookSmartPro
    to ****************
    date Sat, Sep 20, 2008 at 6:24 PM
    subject Re: Inquiry from LookSmartPro

    I would like to make a bet with you...So please watch us and you will see that we will be here for how long we want to.You can fill 2 000 complains and nothing will change.I am in business for 8 years and I will be there for another 10 if I wish to.And maybe for you is a little scam but for me 5 000 euros every day....means something.
    Have a nice day and keep in touch.If you need any further information please feel free to email us again.
    Have a nice day!"

    Hey JessL, what did you email him in the first place to get that response?? his use of the english language is unbelievable considering he is supposedly from Texas!?!?!?!?…gif

    BEWARE: as of October 08 looksmartpro has rebranded as bestdigital (Google Shopping)
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