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Has anyone used Edel Optics?

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Posted 9th Aug 2014
Just wondered if anyone has used Edel Optics please? the reviews are good but the designer sunglasses seem awfully cheap compared to shop prices and wanted to double-check.
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Yep, I ordered a set of Ralph Lauren glasses frames, chose standard delivery and they arrived from Germany in 48 hours. Was very impressed with the service :-)

Would recommend
bobdylan

Yep, I ordered a set of Ralph Lauren glasses frames, chose standard … Yep, I ordered a set of Ralph Lauren glasses frames, chose standard delivery and they arrived from Germany in 48 hours. Was very impressed with the service :-)Would recommend



Thanks for that. Seems they are genuine but you wonder how they manage to do it so cheaply!
I won' recommend this company to anyone.
I ordered glasses for my husband and it was surprise gift for him.
when he opened the glasses, it was completely wrong article & when I asked Edel Optics to send me the right article they asked me to send them the glasses back which I did.
After that they sent me the right article but damaged frame which was really annoying for me. when I called them they apologized and promised next time they'll send me the right glasses without any fault and promised that they'll refund me 10% discount into my PAYPAL account.
I sent them back and when I received the glasses and called them to refund my 10% discount into my PAYPAL account, they said they can't and they gave me a stupid reason that i have received the glasses and they can't.
I clearly told them, you guys promised and you should refund my discount.

Just one word for this company.

WORSE
I ordered a pair of ray-ban sunglasses from edel-optics. It didn't arrive on the day they confirmed they would do so. Contacted customer services. After a LONG wait they said I will be receiving a tracking code the next day. I received the UPS code but they didn't dispatch the item. I called them a couple of times to cancel the order. They first told me that they can't as they don't know where the item is. Then finally 2 weeks after my order they refunded the money I paid. Absolute time wasters. Would not recommend.
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