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has anyone used the sunglasses site Granoptic?

26
LocalFound 4th Jan 2017
Wondering if this site sells authentic items?? It's a Spanish company and they're new to the UK with great prices and currently a further discount that ends today.
Very few fb likes but a link to their Spanish site gets over 12k likes.
Any advice would be greatly appreciated. The exact glasses I'm after aren't on other reputable main sunglasses sites, only the designer itselfs website for about £18 more. Today's discount makes them £30 cheaper.
Thanks got any help!
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26 Comments
Hi, I've used them before. Bought some Oakley sunglasses that were half the price of anywhere else I could find. They were legit and I got the glasses from Spain to the UK in 3 days. I'd use them again with no worries. HTH.
share the sweet stuff jen , wheres the links for deals plz?
granoptic.com/uk

Additional 15% off is added at the checkout to everything across the site
Tried to add a voucher thread but it's been deleted by the powers that be which bothers me about whether the company is ok!!
paulgower99

Hi, I've used them before. Bought some Oakley sunglasses that were half … Hi, I've used them before. Bought some Oakley sunglasses that were half the price of anywhere else I could find. They were legit and I got the glasses from Spain to the UK in 3 days. I'd use them again with no worries. HTH.


thanks, appreciate that
I strongly advise against using them. Check out reviews from thousands of customers on Trustpilot. I ordered sunglasses with them two months ago. The glasses never arrived and I've now been waiting for over 3 weeks to be reimbursed. Customer service is a disaster, they don't answer emails or calls. The only way to get their attention is to leave a review on Trustpilot.
bp79

I strongly advise against using them. Check out reviews from thousands of … I strongly advise against using them. Check out reviews from thousands of customers on Trustpilot. I ordered sunglasses with them two months ago. The glasses never arrived and I've now been waiting for over 3 weeks to be reimbursed. Customer service is a disaster, they don't answer emails or calls. The only way to get their attention is to leave a review on Trustpilot.



​Oh no!! I went with redhot sunglasses in the end. Happier when I found them on tcb and quidco
Don't use them, no goods, they don't answer the phone or respond and ignore requests for refund
AVOID THIS COMPANY....TRUST ME!!!!
Hi....I have just received the sunglasses which I ordered, they arrived after about 3 weeks (Oakley Square Wire POLARISED). However, I have concerns that the lenses are Standard. I have other Oakley products which have polarised lenses and they are marked as such. Have tried to contact this company and as per other reviews their Customer Services leaves a lot to be desired, they DO NOT answer calls.
Jeck2

Hi....I have just received the sunglasses which I ordered, they arrived … Hi....I have just received the sunglasses which I ordered, they arrived after about 3 weeks (Oakley Square Wire POLARISED). However, I have concerns that the lenses are Standard. I have other Oakley products which have polarised lenses and they are marked as such. Have tried to contact this company and as per other reviews their Customer Services leaves a lot to be desired, they DO NOT answer calls.


oh thats not good i know mine are polarised because A) i CAN look at the sun and B) my mobile screen is funny through them. Fingers crossed for you and good to know to steer clear in the future!!

Do not purchase from this company. Terrible customer service, my glasses arrived late and broken.
Just wanted to say I would avoid GranOptic - i wish I'd read more reviews before ordering with them. It wasn't Oakleys specifically i purchased, but other sunglasses. They never arrived, their customer service is non existent, and I as yet have received no refund. I believe they are fraudulent?
Mine took 3 weeks to arrive, ordered polarised Ray Bans. If they're fake, they're the best fakes I've ever seen! Hello John!
There seem to be a lot of first timers commenting on this thread - hard to believe who is actually telling the truth.
Bigfootpete

There seem to be a lot of first timers commenting on this thread - hard … There seem to be a lot of first timers commenting on this thread - hard to believe who is actually telling the truth.



​How funny, good spot!! Undercover redhotsunglasses agents?!
Either way, I'll only purchase from a company that appears on tcb or quidco now. Feel its a safer bet
i have used them, paid via paypal - glasses came and were original however did not like them so returned using free postage option available.

no issues and refund provided.
0.7/10 on Trustpilot and would be lower if they didn't go round trying to remove the reviews (and actually put that energy into sorting out the orders).
Yes, do not use them they are terrible. They haven't fulfilled my order and they haven't refunded my money despite paying through Pypal and I have now raised a paypal dispute. I ordered on the 9th April and still nothing, except lame emails.
I have recently Purchased Ray Bans and they have arrived promptly however they do not have the RB Etched into the lenses, So i believe these to be fake.
I bought my daughter glasses from here. I ordered the wrong ones in error, contacted them and had a reply the following day. Sent them back with instructions to change them and received the new pair 10 days from posting them back.
I bought Huggo Boss prescription glasses. They wew 100% authentic as I tried them on in local store, but they were twice the price compare to granoptic. Glasses came from Spain to Lithuania in only 2 days! I was surprised by delivery lightning speed. And shipping cost was only 5€
Waited nearly two months, goods never arrived. I was offered refund - 3 months later still waiting!
After daily emails and calls it took over a month to receive one pair and almost three months later I’m waiting for a refund on the second pair. Unfortunately Iv had to hand it over to my bank to resolve now as they were not responding
Check out recent reviews. It appears that they're taking money and not fulfilling orders. I paid 2 weeks ago for glasses and all my emails are ignored. I'm not the only one.
I ordered at 30/05 Ray-Ban® RX7074, order number is #595125. They immediately took the money but the order was not shipped. After a while I contacted them and got information that the frame is not available and it will be after four weeks. I changed the frame for another one also Ray-Ban® RX7047 but Matte trasp grey and paid additional 3.10 GBP. They said that it will last the same. Order number is #605678. It was 20/07/2018. At 11/09/2018 I contacted them to say that I can't wait any more and that I would make final change to OAKLEY RX TRILLBE X OX8130, because the frame is available, as stated on the site. After a week they respon that they are busy. Since than I have been sending a lot of mails but nothing. Finally I asked from them to refund the money and they of course didn't replay. Worst service ever. How can legal shop take the funds and cheat without any consequences? The site is still active and the shop is working. I lost 64.40 GBP. Can someone regulate this finally or they will have just bad review. This is EU, right?
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