Have I broke my PC?

I have for the past week been messing with external hard drives,/ CD ROMs, downloading so much different softwares to get these things working.
But now when I turn on my PC each and every time its doing this message and then wont budge from it
it says -

Checking the file system on C:
The type of the file system is NTFS
Volume Label is ACER
One of the disks needs to be checked for consistancy.
It then says about press any key to not do the check ( this is my only option to get into the PC now )

Then if I let the check start it says this

CHKDSK is verifying Files,
It then brings up loads of number, none are bad files

then it says

CHKDSK is verifying Indexes
Now this gets to 37% and stops. Nothing happens after this no matter how long we wait.

Can anyone tell me what this is please and if it means the PC is dying on us?

26 Comments

Sounds like your hard drive has corrupted

Original Poster

Tanchi;7716277

Sounds like your hard drive has corrupted



Ta, what option do we have now? is it something that can be fixed at home or does it have to go to proper PC store please?

beth3735;7716292

Ta, what option do we have now? is it something that can be fixed at home … Ta, what option do we have now? is it something that can be fixed at home or does it have to go to proper PC store please?



The first thing i'd do is back-up all my important data, just incase it gets worse.
Next thing to do is to uninstall any programs that arnt needed. It maybe linked to one of these random programs you have recently installed.

Just basicly clean up as much as you can of the hard drive, try running check disk via DOS.
"Click Start" > "Run" > type "Cmd" > type "CHKDSK"

Worse case Scenario is that you maye need to buy a new hard drive

Just to add, do you have the external hard drive pluged in when you boot up? If you do, try unplugging it, and let it run the check disk

Original Poster

Tanchi;7716309

The first thing i'd do is back-up all my important data, just incase it … The first thing i'd do is back-up all my important data, just incase it gets worse.Next thing to do is to uninstall any programs that arnt needed. It maybe linked to one of these random programs you have recently installed.Just basicly clean up as much as you can of the hard drive, try running check disk via DOS."Click Start" > "Run" > type "Cmd" > type "CHKDSK"Worse case Scenario is that you maye need to buy a new hard drive



Its stuck again on 37%,
I will try and find the disk that came with PC and try and fix it via that, not that I have a clue what Im doing!

Original Poster

Tanchi;7716322

Just to add, do you have the external hard drive pluged in when you boot … Just to add, do you have the external hard drive pluged in when you boot up? If you do, try unplugging it, and let it run the check disk



No took it back to store, I only ever started it once with the HD plugged in and ever since this has started.

beth3735;7716351

Its stuck again on 37%,I will try and find the disk that came with PC and … Its stuck again on 37%,I will try and find the disk that came with PC and try and fix it via that, not that I have a clue what Im doing!


plenty of people on here can help you, never take it to a pc shop you'll get ripped off like said above.

beth3735;7716351

Its stuck again on 37%,I will try and find the disk that came with PC and … Its stuck again on 37%,I will try and find the disk that came with PC and try and fix it via that, not that I have a clue what Im doing!



how long are you actually leaving it when stuck?

Original Poster

Plum;7716392

how long are you actually leaving it when stuck?



last night we left it for 15 mins to see if the % changed and it didnt, just stuck there. Do you think I should leave it a bit longer incase its still searching?

Original Poster

just found the warranty booklet and an ACER blank recovery DVD. Im sure its still within the 12 month warranty but at the very end of it.

beth3735;7716401

last night we left it for 15 mins to see if the % changed and it didnt, … last night we left it for 15 mins to see if the % changed and it didnt, just stuck there. Do you think I should leave it a bit longer incase its still searching?



read about somebody who had 20 min wait and it started again. May be worth a try.

beth3735;7716404

just found the warranty booklet and an ACER blank recovery DVD. Im sure … just found the warranty booklet and an ACER blank recovery DVD. Im sure its still within the 12 month warranty but at the very end of it.



IMPORTANT. Have you got any data on the pc you cannot afford to lose.

Original Poster

I will try that, Serves me right for downloading loads of programs!

beth3735;7716426

I will try that, Serves me right for downloading loads of programs!



Everyones been there!

If you have data you can't afford to lose, you will need to proceed carefully to try and extract it from the Hard drive and save it elsewhere before going further. If not and leaving chkdsk for a few hours (even overnight) does not work then putting in the recovery disk should get you computer working, although it may have to be restored to the original configuration losing all your changes (not always needed. You may have a lesser option). The only thing that should stop this is a hardware problem (most likely a failing hard drive) but in my experience 99 times out of 100 it's just software.

Let us know how it goes and if you need anymore info/help.
:thumbsup:

Original Poster

Thank you for your help, I am just copying hubbys music onto a CD otherwise he would be devestated to lose it all I will then try a Recovery Disk to fix it I will let you know how I get on.

beth3735;7716401

last night we left it for 15 mins to see if the % changed and it didnt, … last night we left it for 15 mins to see if the % changed and it didnt, just stuck there. Do you think I should leave it a bit longer incase its still searching?



You might need to leave it a lot longer than 15 minutes, Sometimes it takes hours to finish.

beth3735;7716401

last night we left it for 15 mins to see if the % changed and it didnt, … last night we left it for 15 mins to see if the % changed and it didnt, just stuck there. Do you think I should leave it a bit longer incase its still searching?



15 mins is NOT long enough. Leave it for at least an hour and see, perhaps even a few hours.

i would love to know what the people who claim "Every PC shop will rip you off" do for a living..

Is it XP? Have you tried Booting it in Safe Mode (Press F8 when you turn it on) and see if it will boot, if it does
Control Panel>Performance and Maintenance>System Restore(on left)>Restore My Computer To An Earlier Time

However this is assuming that you did not go into the Bios and change settings there

maddogb;7716866

i would love to know what the people who claim "Every PC shop will rip … i would love to know what the people who claim "Every PC shop will rip you off" do for a living..



They do... weirdly enough I work in IT Support :thumbsup:

Banned

osiris;7718061

Is it XP? Have you tried Booting it in Safe Mode (Press F8 when you turn … Is it XP? Have you tried Booting it in Safe Mode (Press F8 when you turn it on) and see if it will boot, if it doesControl Panel>Performance and Maintenance>System Restore(on left)>Restore My Computer To An Earlier TimeHowever this is assuming that you did not go into the Bios and change settings there


but the PC boots up ok :thinking:

I would just boot up normally and switch off the boot time chkdsk option. Then get your data backed up and do an analyse & defragment etc

Original Poster

csiman;7719014

but the PC boots up ok :thinking:I would just boot up normally and switch … but the PC boots up ok :thinking:I would just boot up normally and switch off the boot time chkdsk option. Then get your data backed up and do an analyse & defragment etc



Thanks for all your advice I saved all my important data, then rebooted the whole thing so my PC is back to basics again and im having to download my main programs again, But if it means the PC is safer im glad I did it that way.

Thank you everyone who helped me x

beth3735;7719271

Thanks for all your advice I saved all my important data, then … Thanks for all your advice I saved all my important data, then rebooted the whole thing so my PC is back to basics again and im having to download my main programs again, But if it means the PC is safer im glad I did it that way.Thank you everyone who helped me x



Glad it's up and running again although still a little work to get back to normal by the sounds of it.
Maybe you need to look into a backup option so next time you can experiment without have to resort to the nuclear option. Sure somebody here will have advice on good (free?) backup option.

rep for getting it sorted. :thumbsup:

Banned

beth3735;7719271

Thanks for all your advice I saved all my important data, then … Thanks for all your advice I saved all my important data, then rebooted the whole thing so my PC is back to basics again and im having to download my main programs again, But if it means the PC is safer im glad I did it that way.Thank you everyone who helped me x


but that probably wont fix your hard drive problem! :w00t:

You've just needlessly created a whole load of work to do and you may just get back to where you were in a few days.

Original Poster

Plum;7719443

Glad it's up and running again although still a little work to get back … Glad it's up and running again although still a little work to get back to normal by the sounds of it.Maybe you need to look into a backup option so next time you can experiment without have to resort to the nuclear option. Sure somebody here will have advice on good (free?) backup option.rep for getting it sorted. :thumbsup:




Thank you, Rep added for all your help

Original Poster

csiman;7719554

but that probably wont fix your hard drive problem! :w00t:You've just … but that probably wont fix your hard drive problem! :w00t:You've just needlessly created a whole load of work to do and you may just get back to where you were in a few days.



Its ok, If we are back to square one in a few days at least we can say our PC has had a good clean up We now only have the programes we only use downloaded on it.

csiman;7719014

but the PC boots up ok :thinking:I would just boot up normally and switch … but the PC boots up ok :thinking:I would just boot up normally and switch off the boot time chkdsk option. Then get your data backed up and do an analyse & defragment etc



Checking the file system on C:
The type of the file system is NTFS
Volume Label is ACER
One of the disks needs to be checked for consistancy.
It then says about press any key to not do the check ( this is my only option to get into the PC now )

Then if I let the check start it says this

[I]CHKDSK is verifying Files,
It then brings up loads of number, none are bad files

then it says

CHKDSK is verifying Indexes
Now this gets to 37% and stops. Nothing happens after this no matter how long we wait

Boots Up OK?
If it was OK before the best option would be to restore it to as it was before they started the messing.
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