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    Having trouble connecting modem via ethernet cable - help please!

    Hey guys and girls,

    tried googleing this one but had no luck!

    My modem has been connected to my pc via usb for as long as i can remember, but I now need to connect it via an Ethernet cable. I'm having no luck whatsoever! Any help would be appreciated!

    16 Comments

    Are the network drivers enabled on your PC? If not, it won't be using the ehthernet port. Check to see if there are any lights above the network socket on the PC and if so, are they flashing?

    Original Poster

    have tried the obvious i.e turning modem off and on etc

    tried tinkering with a few settings but i have no idea what I'm doing!

    it is an ntl modem
    and an eMachines E4094 PC if thats any help

    Original Poster

    Afterburner;5257665

    Are the network drivers enabled on your PC? If not, it won't be using the … Are the network drivers enabled on your PC? If not, it won't be using the ehthernet port. Check to see if there are any lights above the network socket on the PC and if so, are they flashing?



    there are no lights on my pc lol, its a bit crap!
    is there any other way to check?

    oh dear, might be tricky to have two active connections, do you have a spare pc or laptop to access forums with?, if so uninstall the usb kit from pc, shut down and reboot with only ethernet connected.
    from there use a command prompt to check connection to router with command ipconfig,
    this should give you details of connection on local area connection such as default gateway, if there are no numbers in there your machine is not talking to router

    What it'd be helpful if we knew what trouble you were having? From your comments I guess you've got an appropriate cable and found a slot to plug it in, but beyond that what's the issue?

    If you're using windows 2000/XP then what do you have in the networks and connections folder? If you're using Vista what does the network and sharing centre tell you that you're connected to?

    Original Poster

    maddogb;5257739

    oh dear, might be tricky to have two active connections, do you have a … oh dear, might be tricky to have two active connections, do you have a spare pc or laptop to access forums with?, if so uninstall the usb kit from pc, shut down and reboot with only ethernet connected.from there use a command prompt to check connection to router with command ipconfig, this should give you details of connection on local area connection such as default gateway, if there are no numbers in there your machine is not talking to router



    I'll be honest with you mate this means nothing to me!:oops:

    I haven't got a spare comp, how do i uninstall the usb kit? How do i enter command prompts?
    sorry to be a pain!

    Original Poster

    EndlessWaves;5257755

    What it'd be helpful if we knew what trouble you were having? From your … What it'd be helpful if we knew what trouble you were having? From your comments I guess you've got an appropriate cable and found a slot to plug it in, but beyond that what's the issue?If you're using windows 2000/XP then what do you have in the networks and connections folder? If you're using Vista what does the network and sharing centre tell you that you're connected to?



    ok, when the ethernet is connected to the modem and pc, the ethernet light is not green on the modem
    also
    in the network connection window is:
    Local area connection with a red X

    and

    1394 Connection with no rd X

    I know I'm being a little vague but i know sod all about this:?

    I had this a while ago with my moms old parcard. In the end i ran the setup disk that comes with the ntl modem just past the part where you choose if you want usb or ethernet. Choose ethernet and let it run, when it moves on to the next step just quit out and that should be that.:thumbsup:

    This worked for me so hope it will for you!

    Plug it in to the ethernet port, click start, run, type "cmd" press enter, then type "ipconfig /all" and paste the results here.

    Original Poster

    slimbutdim;5257910

    I had this a while ago with my moms old parcard. In the end i ran the … I had this a while ago with my moms old parcard. In the end i ran the setup disk that comes with the ntl modem just past the part where you choose if you want usb or ethernet. Choose ethernet and let it run, when it moves on to the next step just quit out and that should be that.:thumbsup: This worked for me so hope it will for you!



    Haha nice one, lets hope i can find the disc :thumbsup:

    woody90;5257886

    ok, when the ethernet is connected to the modem and pc, the ethernet … ok, when the ethernet is connected to the modem and pc, the ethernet light is not green on the modemalsoin the network connection window is:Local area connection with a red Xand1394 Connection with no rd XI know I'm being a little vague but i know sod all about this:?



    ok first of all, right click on my computer, go to hardware page then device manager, see the list of devices?, click the little plus sign next to network adapters and tell us what you have in there

    woody90;5257919

    Haha nice one, lets hope i can find the disc :thumbsup:



    best not use the disk at moment

    Original Poster

    ok its working now thanks for all your help guys!
    rep left

    woody90;5257971

    ok its working now thanks for all your help guys!rep left



    needed a restart?

    Original Poster

    maddogb;5257989

    needed a restart?



    managed to find another ethernet cable, gave that a try and it worked! how embarrassing :oops:

    woody90;5258305

    managed to find another ethernet cable, gave that a try and it worked! … managed to find another ethernet cable, gave that a try and it worked! how embarrassing :oops:



    hell no, not at all, amount of jobs i've been to where pro's miss that sort of stuff
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