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    HDNL worst courier ever?

    I am waiting on a parcel, it left irvine, approx 113 miles from me. first stop? Droitwich....approx 270 miles from me......nextstop?......warrington....180 miles from me......after that i know for a fact it will go to edinburgh which is still 40miles away. 7 days they have had it so far. Useless. never again.

    47 Comments

    Banned

    Where did you order from?

    haha i live near droitwich,that sounds pretty awful to be honest, i wouldn't use them again either

    Original Poster

    http://i5.photobucket.com/albums/y194/shanecr/ajoke.jpg

    Original Poster

    DLM;8812751

    Where did you order from?



    its a parcel i sent first, being returned to me because hdnl were unable to deliver after 3 attempts. i first sent it out 3 weeks ago. Genuinely, i thought citylink were bad, but this takes the biscuit.

    Banned

    shanecr;8812783

    its a parcel i sent first, being returned to me because hdnl were unable … its a parcel i sent first, being returned to me because hdnl were unable to deliver after 3 attempts. i first sent it out 3 weeks ago. Genuinely, i thought citylink were bad, but this takes the biscuit.



    These are brill:-

    myhermes.co.uk/wps…TR/

    Good luck :thumbsup:

    City Link is the worst. I sent a parcel for 24 Hour delivery and got there in 2 weeks, their excuse was the driver ran out of time. Even after the 3rd day when I contacted the depot and was told it would be upgraded to 9AM priority next day.

    DLM;8812806

    These are brill:-https://www.myhermes.co.uk/wps/portal/PN_CTR/Good luck … These are brill:-https://www.myhermes.co.uk/wps/portal/PN_CTR/Good luck :thumbsup:



    Decent prices I suppose.

    Banned

    ade2j;8812860

    Decent prices I suppose.



    I know our local courier and he is very nice.

    hotukdeals.com/mer…ers

    DLM;8812880

    I know our local courier and he is very … I know our local courier and he is very nice.http://www.hotukdeals.com/merchant/myhermes/vouchers



    Compared with other couriers the extra insurance is cheap, shame you have to pay for them to sign for the parcel mind. Do they insure above £250?

    Banned

    ade2j;8812916

    Compared with other couriers the extra insurance is cheap, shame you have … Compared with other couriers the extra insurance is cheap, shame you have to pay for them to sign for the parcel mind. Do they insure above £250?



    Not sure.

    Awful courier - know from recent experience. Booked a 24 hour service for 2x heavy parcels, got booking confirmation.. Even the receipt the courier left when collecting said "24H" on it... Then when it was late i rang them up... "Sorry it's been booked for 48 hour".. They couldn't even explain why it said "24H" on the receipt, bunch of idiots.

    I only ever use CityLink now through parcelmonkey.co.uk - never had a problem with them.

    Banned

    HDNL are the best couriers our way, quick to deliver and great service.

    Original Poster

    I will stick to dhl after this, they have never let me down.

    Banned

    if its been attempted 3 times then it has......its down to the receiver to arrange a convenient time and date

    they are 1 of the best couriers for rearranging.....online, by fone.....straight through

    my hermes are the worst.....

    shanecr;8812989

    I will stick to dhl after this, they have never let me down.



    HDNL own DHL now - and from my experience with DHL... Just as bad as HDNL...

    Parcelforce or Citylink have always been the most reliable for me

    Only ever had one problem with HDNL, and it was with my strangely never arrived Modern Warfare 2 on release day... Besides that though, they've always been reliable enough for me. It's the same for any company in any field though, there'll be plenty of satisfied customers but then there'll always be the disgruntled ones who'll warn you to stay away from them at all costs!

    TNT all the way for reliability. At the end of the day you get what you pay for.

    Banned

    spritey;8813016

    HDNL own DHL now - and from my experience with DHL... Just as bad as … HDNL own DHL now - and from my experience with DHL... Just as bad as HDNL...Parcelforce or Citylink have always been the most reliable for me



    close but they dont own DHL, they just bought part of their business

    DHL is massive worldwide

    casparwhite;8813029

    close but they dont own DHL, they just bought part of their businessDHL … close but they dont own DHL, they just bought part of their businessDHL is massive worldwide



    Yes - they bought both the UK domestic and business parcel divisions.. Which funnily enough - directly applies to this thread.

    DHL have just as bad a reputation as HDNL does for domestic parcel delivery in the UK

    myhermes have been pretty good, only used them 2 or 3 times so far but they've all arrived within 2-3 days (on 3-5day delivery estimates)

    Banned

    spritey;8813066

    Yes - they bought both the UK domestic and business parcel divisions.. … Yes - they bought both the UK domestic and business parcel divisions.. Which funnily enough - directly applies to this thread.



    i dont know why you are trying to be a smartass, i was just pointing out your incorrect statement

    i could have made a big point of it but i didnt............ now stop acting like youve been fatally wounded:roll:

    casparwhite;8813084

    i dont know why you are trying to be a smartass, i was just pointing out … i dont know why you are trying to be a smartass, i was just pointing out your incorrect statementi could have made a big point of it but i didnt............ now stop acting like youve been fatally wounded:roll:



    Oddly - since we are talking about UK parcel delivery.. You'd think it was patently clear the point i was making, unfortunately.. It was you who decided to be a smart arse.. Then again i don't think the OP is really gonna care if say HDNL don't own DHLs (lets say) slovakia division, but nice that you've bought that topic forward.

    Might of been wiser if you actually just took the time to offer him some future alternatives for parcel delivery (like the rest of us), rather than faffing about.

    Original Poster

    DHL have a depot real close to me, they always fast delivering for me and friendly when delivering to me and collecting. When using their 72hour service, all my parcels were delivered next day. But this i think was my first time using hdnl to deliver, not been the best experiance. so hence, never again.

    Banned

    spritey;8813111

    Oddly - since we are talking about UK parcel delivery.. You'd think it … Oddly - since we are talking about UK parcel delivery.. You'd think it was patently clear the point i was making, unfortunately.. It was you who decided to be a smart arse.. Then again i don't think the OP is really gonna care if say HDNL don't own DHLs (lets say) slovakia division, but nice that you've bought that topic forward.



    lol dhl do international delivery and they still have other operations in this country

    i was merely pointing out that DHL the company (there is a distinction)has NOT been bought by HDNL

    thats all.....cant be bothered with someone crying post after post just because they have been corrected:cry::lazy::lazy:

    i have given my opinions countless times on parcel delivery and ups economy(through interparcel) 2-3 day service deliver next day 99% of the time

    shanecr;8813130

    DHL have a depot real close to me, they always fast delivering for me and … DHL have a depot real close to me, they always fast delivering for me and friendly when delivering to me and collecting. When using their 72hour service, all my parcels were delivered next day. But this i think was my first time using hdnl to deliver, not been the best experiance. so hence, never again.



    I'd just be concerned about HDNL now owning DHL (UK - just for you caspar).

    It may be the case that some of HDNL traits infect DHL a little bit, i think the idea is to roll DHL into and under the HDNL brand in the future.

    As others have said - much more reliable couriers to choose from.. TNT, Parcelforce, CityLink and DPD (Altho i wouldn't know where u could get DPD)

    Banned

    spritey;8813156

    I'd just be concerned about HDNL now owning DHL (UK - just for you … I'd just be concerned about HDNL now owning DHL (UK - just for you caspar).It may be the case that some of HDNL traits infect DHL a little bit, i think the idea is to roll DHL into and under the HDNL brand in the future.As others have said - much more reliable couriers to choose from.. TNT, Parcelforce, CityLink and DPD (Altho i wouldn't know where u could get DPD)



    they dont own dhl full stop.......just in case you cant get to grips with it

    casparwhite;8813142

    lol dhl do international delivery and they still have other operations in … lol dhl do international delivery and they still have other operations in this countryi was merely pointing out that DHL the company (there is a distinction)has NOT been bought by HDNLthats all.....cant be bothered with someone crying post after post just because they have been corrected:cry::lazy::lazy:i have given my opinions countless times on parcel delivery and ups economy(through interparcel) 2-3 day service deliver next day 99% of the time



    You'd think the distinction wouldn't need to be made since the majority of us... Live in the UK, OP Is posting within the UK, HDNL has bought DHL UK essentially since owning both UK domestic and business divisions.. and well.. I'd mention another UKisms, but you're just being pedantic.

    On ya bike please chap - Theres no "prove somebody wrong" opportunity to be had here sunshine. Get ya kicks elsewhere.

    Banned

    spritey;8813187

    You'd think the distinction wouldn't need to be made since the majority … You'd think the distinction wouldn't need to be made since the majority of us... Live in the UK, OP Is posting within the UK and well.. I'd mention another UKisms, but you're just being pedantic.On ya bike please chap - Theres no "prove somebody wrong" opportunity to be had here sunshine.



    you have been proven wrong sunshine.

    DHL have a number of operations still within the uk.

    you re still confused though.......shop direct group have not bought DHL

    casparwhite;8813216

    you have been proven wrong sunshine.DHL have a number of operations still … you have been proven wrong sunshine.DHL have a number of operations still within the uk.you re still confused though.......shop direct group have not bought DHL



    Course they have a number of operations in the U.K - but we aren't talking about (just for instance) DHL freight are we.. We are talking about UK domestic parcel delivery.. Perhaps thats the distinction you need to recognise. When somebody on here is sending a container full of tamagotchis to venezuela which is delayed, i'll make sure to reference it accordingly.

    Once again - off you trot.

    Banned

    spritey;8813231

    Course they have a number of operations in the U.K - but we aren't … Course they have a number of operations in the U.K - but we aren't talking about (just for instance) DHL freight are we.. We are talking about UK domestic parcel delivery.. Perhaps that the distinction you need to recognise.Once again - off you trot.



    you said........ hdn have bought DHL......they havnt


    there is a distinction

    stop crying and admit you were wrong

    casparwhite;8813243

    you said........ hdn have bought DHL......they havntthere is a … you said........ hdn have bought DHL......they havntthere is a distinctionstop crying and admit you were wrong



    Perhaps you need to read back on this thread slightly:

    spritey;8813066

    Yes - they bought both the UK domestic and business parcel divisions.. … Yes - they bought both the UK domestic and business parcel divisions.. Which funnily enough - directly applies to this thread.DHL have just as bad a reputation as HDNL does for domestic parcel delivery in the UK



    I didn't disagree - i simply found it amusing to point out what an up tight and disturbing sad little chap you are :roll:

    Banned

    spritey;8813016

    HDNL own DHL now - and from my experience with DHL... Just as bad as … HDNL own DHL now - and from my experience with DHL... Just as bad as HDNL...Parcelforce or Citylink have always been the most reliable for me



    casparwhite;8813029

    close but they dont own DHL, they just bought part of their businessDHL … close but they dont own DHL, they just bought part of their businessDHL is massive worldwide



    i think you need to re-read matey......nowt uptight about my posts its you and your wriggling out of your mistake.........it was no big deal but look what youve gone and done .....several pages justifying yourself and your mistake:w00t:

    funneh......disturbing haha

    personal insults thrown in for good measure as well lol

    casparwhite;8813317

    i think you need to re-read matey......nowt uptight about my posts its … i think you need to re-read matey......nowt uptight about my posts its you and your wriggling out of your mistake.........it was no big deal but look what youve gone and done .....several pages justifying yourself and your mistake:w00t:funneh......disturbing hahapersonal insults thrown in for good measure as well lol



    Wriggling out of my an mistake - as i've pointed out already. I didn't disagree, quite the oppositie. This seems to have escaped you. Just felt you were being a pedantic and irritating fool for the sake of it

    What is also amusing is you seem to think i'm going to lose sleep over this, quite entertaining you are. How will i cope, life just doesn't have much meaning anymore...

    Banned

    spritey;8813338

    Wriggling out of my an mistake - as i've pointed out already. I didn't … Wriggling out of my an mistake - as i've pointed out already. I didn't disagree, quite the oppositie. This seems to have escaped you. Just felt you were being a pedantic and irritating fool for the sake of itWhat is also amusing is you seem to think i'm going to lose sleep over this, quite entertaining you are. How will i cope, life just doesn't have much meaning anymore...



    no i was just pointing out your ignorance of suggesting hdn have bought a worldwide company.......they havnt

    which believe it or not some people reading the thread could have mistakingly believed you

    i pointed it out quite politely but you got the hump about it andf now want to turn this into some personal rage thing.......insults and everything:roll:

    funeh........that you are still trying to justify your response

    now what you going on about,........ losing sleep and stuff.......mental

    To answer the OPs original question...YES, Home Delivery Network are by far the worst courier I have ever had the misfortune to use and would recommend that you should use ANYONE else before these cretins if you have the choice!

    casparwhite;8813393

    no i was just pointing out your ignorance of suggesting hdn have bought a … no i was just pointing out your ignorance of suggesting hdn have bought a worldwide company.......they havntwhich believe it or not some people reading the thread could have mistakingly believed youi pointed it out quite politely but you got the hump about it andf now want to turn this into some personal rage thing.......insults and everything:roll:funeh........that you are still trying to justify your responsenow what you going on about,........ losing sleep and stuff.......mental



    You really have lost the plot - i'm not repeating myself any longer. You just don't seem to get it, or just can't read..

    Losing sleep and stuff - well you seem to think i was "crying" - was the natural progression. Have fun

    Banned

    spritey;8813483

    You really have lost the plot - i'm not repeating myself any longer. You … You really have lost the plot - i'm not repeating myself any longer. You just don't seem to get it, or just can't read.. Losing sleep and stuff - well you seem to think i was "crying" - was the natural progression. Have fun



    ok to summarise

    you made a mistake
    i politely corrected you
    you got upset
    you insulted me several times
    i laughed
    the end


    :roll:

    tears

    I know we all have different experiences but I only started to use HDNL a few months back for bulky ebay items and have never had an issue with either the pick up or delivery. Admittedly I only send a parcel every now, so I am by no means a regular user of HDNL but the delivery has always been within 3 days which is what I paid for.

    Our local DHL are abysmal ....... we live on a main road and twice now they have hung onto my new mobiles from O2 and not managed to deliver them without me ringing and ringing to demand delivery :-(. The first one swore blind he had put a card thro the door but he hadnt even been near the place, then next day he said we werent answering the door .... eventually a different driver brought the phone and said the original driver was useless and he'd been chasing his parcels up for ages. The 2nd one (my new Desire !) just didnt appear for days even though it showed as out for delivery online ..... then showed as unable to locate .... when I rang and asked if the driver had a sat nav the snotty woman on the phone at the depot put the phone down on me ! GRRRR !

    Banned

    casparwhite;8813015

    if its been attempted 3 times then it has......its down to the receiver … if its been attempted 3 times then it has......its down to the receiver to arrange a convenient time and datethey are 1 of the best couriers for rearranging.....online, by fone.....straight throughmy hermes are the worst.....



    When did you last use them and what did they deliver?
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