Just wanted to give a heads up and warn people about an online Appliance company who almost scammed me, but have scammed many others already.
Recently moved house and with the cost of energy going up, decided on purchasing a heat pump tumble dryer, mainly for the winter months.
Wanted at least an A++ rated machine, so shopped around and finally found a Beko model at H&A Appliances at a price well below that elsewhere. They even offered an additional 10% off for registering. The website looked professional, and had lots of positive customer reviews, so I took to google to search for them. Found their details on Companies House, so they are a genuine company. Then looked for independent reviews, but found nothing for H&A Appliances. So I ordered the dryer, paying by credit card.
One week later, I have heard nothing since the order confirmation email. So I logged into my account and the order is still showing as 'processing'. I tried to contact them by phone, and online chat and got no response. This when i started to worry. I did another search and found Trustpilot, but the closest company name was 'geappliances.com'. I had a look and most of the recent review were actually about H&A Appliances, so they must have changed their name at some point.uk.trustpilot.com/rev…com
Many others had similar experience, but others had been told of misdirected deliveries to Fife, which then never turned up. So I logged into my credit card account and they have yet to take any money, and nothing was showing as pending from them either.
So I contacted Santander and told them of my worry, and they put an immediate block on my card and are sending out a new card/number, so at least these chancers shouldn't be able to charge the £340 to my account.
On further digging, their registered address (16 Olanyian Drive, Manchester, M8 8YU) is claimed to be a small shop which only holds a small number of items, but Google Maps shows its just a house on a housing estate in Manchester.
Images of their larger premises on the website are stolen from around the web (Google Lens results).
People are looking to save money where they can at the moment, and they shouldn't fall victim to scammers like this trying to take advantage.