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    *Heads Up* Russell Hobbs Iron recall (15 models)

    SuperEd
    ONly just seen this but Russell Hobbs have recalled 15 different models of irons due to fire and burns.

    Apparently RH knew about it 18 months ago but failed to tell customers

    Models affected are in 1st post along with number to call (Free phone)

    86 Comments

    Original Poster SuperEd

    http://i1.mirror.co.uk/incoming/article4750562.ece/alternates/s615/Russell-Hobbs-Steamglide-Pro-19222.jpg



    The irons effected by the recall are those with the codes: 15081, 18651, 18720, 18741, 18742, 18743, 19220, 19221, 19222, 19400, 19840, 20260, 20280, 20550-10, 20560-10.

    If you have one of the above models, the firm then says you need to check the five-digit batch code.

    "If the batch code starts with 045 through to 365 and ends with 12 or starts with 001 through to 195 and ends with 13, then you have an affected Iron.

    "If you do have an affected iron, please stop using it immediately."

    Call Freephone 0800 307 7616

    Edited by: "goonertillidie" 5th Dec 2014

    Ive got a Russell Hobbs Iron.
    Model No:20280
    Batch No:21213

    Think mine is fine from looking at them numbers. Thanks for the information.

    Original Poster SuperEd

    Poppyj1

    Ive got a Russell Hobbs Iron.Model No:20280Batch No:21213Think mine is … Ive got a Russell Hobbs Iron.Model No:20280Batch No:21213Think mine is fine from looking at them numbers. Thanks for the information.



    Welcome!

    Thank you for sharing this info OP.

    Iv 1 model no 19220 do u need to phone the number

    Original Poster SuperEd

    Amanda_2

    Iv 1 model no 19220 do u need to phone the number



    Seems to be in the list so would say yes and worth double checking with RH themselves.
    Edited by: "goonertillidie" 5th Dec 2014

    Thank you just checked mine were good

    My iron is affected. Cant get through on phone. Can I take it back to where I purchased it?

    I bought one in may and it set on fire where the wire goes into the iron, it burnt my hand and wrist and now I have a small scar.

    I was just about to purchase a Russell Hobbs iron tomorrow. So what would people recommend instead?

    Anyone trying to get through it took me half hour so keep on hold

    Mine is affected, I've just rang the number to get to an automatic response saying they're experiencing a high number of calls and I should call back later. They then cut me off. Great!

    Mine set on fire where the wire goes into iron as well it went in the bin

    I have one model number 15081

    Where do you find the code?

    Where do I find the batch number? Mine is one of the affected models but can't find batch number?

    Original Poster SuperEd

    http://ichef.bbci.co.uk/images/ic/640xn/p02dhn5c.jpg

    cherylF

    I bought one in may and it set on fire where the wire goes into the iron, … I bought one in may and it set on fire where the wire goes into the iron, it burnt my hand and wrist and now I have a small scar.



    As shown on watchdog. If you want to make a few pound from shock & pain now's your chance by lawyering up. The tame lawyer had about 8 cases he was already chasing up.

    the iron that was on sale in argos at 19.99 on black friday is an affected model.

    Original Poster SuperEd

    deels

    the iron that was on sale in argos at 19.99 on black friday is an … the iron that was on sale in argos at 19.99 on black friday is an affected model.



    Urgh! Thanks for the info!

    Mine is ok I think
    Model 18651
    Batch 26813

    Thanks for sharing x x

    Saw this on Watchdog last night. Ours is affected. Was going to ring last night but forgot so cheers for reminder.

    I have model 19840 n batch code is 12014 is this ok?

    My Russell Hobbs Iron.
    Model No:18651
    Batch No:21012

    So it looks like I've got an affected iron ... Their helpline says they are experiencing high call volumes and to call back later, followed by a text saying they'll be in touch

    Ekimuk I highly recommend morphy richards if you're looking for a good iron at reasonable price !
    The russell hobbs irons are rubbish plus im now left scarred after mine set on fire 2 weeks ago !!

    stacyjo

    I have model 19840 n batch code is 12014 is this ok?



    Yes, you seem to be fine - doesn't sound like batch codes ending 14 are at all affected

    Just burnt my face trying to read the code on the bottom, guess mine is one of the recalled models.

    I had one of these irons and it literally blew up while I was using it about four months ago. Because it was over a year old I assumed out of warranty and binned it. I had sparks from the plug socket and everything.

    I dont know what model mine is it dont have one of those stickers and i no longer have the box

    goonertillidie

    Urgh! Thanks for the info!



    oO i also purchased one.....eeeek

    Was that the colour change one that was in argos ?

    vix76

    Was that the colour change one that was in argos ?



    yea but having said that i dont think it falls under the affected 'batch' although it is an affected model.?

    My iron is one of the model numbers but it doesn't have a batch number!

    Mines 18682 is mine a faulty one?

    I have a affected model but can't see a batch code on it.

    I bought one of the Black Friday deal irons, I'm confused my model number is 19840
    And batch number 20014
    Is this one a bad 1 the model numbers is on the bad list but is the batch number
    Thanks

    My 15081 rh iron doesn't have a batch number anyone else have this model with no batch number.

    Banned

    Thanks for the info Goonertillidie

    Also what a great way to get new members X) Look how many have joined

    I bought one a few weeks ago will I be able to return to argos. X
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