Hello Geeks. I need help!

30 replies
30 Comments

Original Poster

Running Win 7 Home Premium x64

Trying to install iTunes x64. Everything downloads fine but when I plug my iPhone in I get this error message

[img]i803.photobucket.com/alb…png?t=1286989827[/img]

Done some digging and for some reason part of the itunes.exe file (applemobiledevicesupport64.msi) doesn't install. I've tried extracting the .exe file and manually installing the missing .msi file but get this error message

[img]i803.photobucket.com/alb…png?t=1286990065[/img]

Where do I go from here apart from the obvious reinstall, reboot which I've done already.

Thanks nerds!

Original Poster

davver99

http://en.kioskea.net/forum/affich-132561-itunes-64-bit-problem



Cheers,

Tried it though and get the same error message.

mr.potato_head

Cheers,Tried it though and get the same error message.



try typin the message into google see what comes up

Original Poster

davver99

try typin the message into google see what comes up



1st thing I did.

I'm here for the nerds.

angelfairee

I'm here for the nerds.



how did you get on in new york

davver99

how did you get on in new york





Good...thanks. Am I missing something?!

angelfairee

:|Good...thanks. Am I missing something?!



you made a thread about it

shoudla been a geek, then u would have known

Banned

angelfairee

:|Good...thanks. Am I missing something?!



only your manners!

something about moving camera drivers, came up from this thread and some others linked inside it, might not be the same issue as this thread is saying iphone cant be recognised at all but maybe theres a solution floating around in the thread here

angelfairee

I'm here for the nerds.



no nerds here, just geeks

Would it be bad of me to suggest trying the 32 bit version?

DragonChris

Would it be bad of me to suggest trying the 32 bit version?



^^^

Original Poster


DragonChris

Would it be bad of me to suggest trying the 32 bit version?

DragonChris

Would it be bad of me to suggest trying the 32 bit version?



Doesn't work I'm afraid

download.imodzone.net/ maybe try the 64 bit beta 10.1 iTunes or it might be no use whatsoever

Yo.. i had crazy problems with itunes 64bit mode in windows 7.
everything has to be done as "run as administrator"
even running itunes.. I had to change the shortcut to "run as administrator"

1) uninstall the mobile device support, itunes etc. unplug phone.
2) download itunes, right click and run as administrator (think you can do that on home too)
3) right click properties on the shortcut and under compatibility make sure its running as privilege level .. "run this program as administrator"

itunes wouldn't see my iphone unless I had that ticked.

launch itunes and plug phone in.


Good luck!
Edited by: "5nowman" 13th Oct 2010

Original Poster

5nowman

Yo.. i had crazy problems with itunes 64bit mode in windows 7.everything … Yo.. i had crazy problems with itunes 64bit mode in windows 7.everything has to be done as "run as administrator"even running itunes.. I had to change the shortcut to "run as administrator"1) uninstall the mobile device support, itunes etc. unplug phone.2) download itunes, right click and run as administrator (think you can do that on home too)3) right click properties on the shortcut and under compatibility make sure its running as privilege level .. "run this program as administrator"itunes wouldn't see my iphone unless I had that ticked.launch itunes and plug phone in.Good luck!



Tried but no joy!

Main problem is the itunes installer doesnt seem to actually install the applemobiledevicesupport64.msi file even though it is clearly in the .exe

Cheers anyway

Original Poster

numptyj

something about moving camera drivers, came up from this thread and some … something about moving camera drivers, came up from this thread and some others linked inside it, might not be the same issue as this thread is saying iphone cant be recognised at all but maybe theres a solution floating around in the thread here



Will give this a go tomorrow

Cheers

Im not a nerd Im a level 17 warlord!!

scottydont

Im not a nerd Im a level 17 warlord!!


Given your avatar surely you mean Night Elf Mohawk...

Any Joys mr.potato_head?

Original Poster

5nowman

Any Joys mr.potato_head?



Nope, just searching the thread numptyj provided a link to.

CBA to dual boot so hopefully something works.

you tried this link appldnld.apple.com.edgesuite.net/con…exe


also delete "C:\Program Files\Common Files\Apple\Mobile Device Support"

Edited by: "dontasciime" 14th Oct 2010

Original Poster

Can anyone do me a favour and upload the files that are produced once applemobiledevicesupport64.msi has been installed?

Failing that, a link to it online. Can't find them.

Original Poster

dontasciime

you tried this link … you tried this link http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iTunes9/061-8086.2010.04.27.BVFx2/iTunes64Setup.exealso delete "C:\Program Files\Common Files\Apple\Mobile Device Support"




Tried mate but still no progress.

Deleted Mobile device support tried installing from your link but comes up with an error.

Found the mobile support files separate to the main download and tried placing them in the 'common files' folder then trying to repair itunes but still nothing.

Tried going to device management and manually detecting the drivers for the iphone but it says I have the most up to date one.

grrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Edited by: "mr.potato_head" 14th Oct 2010

Original Poster

mumbojumbo

I've got the earlier version 10.0.0.68 which does work. Have you tried … I've got the earlier version 10.0.0.68 which does work. Have you tried that?



Nope will try it though.

Capped internet means downloads are taking longer the Chilean miner rescue.

Have some progress though, just rebooted and now get this message [img]i803.photobucket.com/alb…png?t=1287086489[/img]

Original Poster

mumbojumbo

Guess I'm no good as a geek then. :(I did find this advice from Apple … Guess I'm no good as a geek then. :(I did find this advice from Apple which suggests to completely remove older components in order before installing the latest version.[url=http://support.apple.com/kb/HT1923]http://support.apple.com/kb/HT1923[/url]



Any way you could go onto mediafire.com/ and then 'upload'

Then locate the folder 'C:\Program Files\Common Files\Apple\Mobile Device Support' on your PC and upload it.

Media fire will give you a link. Could you post the link here please? Would help me out massively.

Original Poster

mumbojumbo

http://www.mediafire.com/?ipvcdu4a54r62



Thanks.

iPhone is now recongnised instead of showing as a camera but still says I have an old version of AMDS.

Need the latest version but don't know where to get it!
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