booked a flight to dubai for boss for 7th feb printed off quote then went back and went through and ordered some how while doing this the dates have changed and now the flights are booked for a day later and come home a day later

so just phoned them to amend as its £100 for admendments thaty say they have to cancel the flight and start again which cost me £150.00

i have to do this as boss needs those dates
would you write them a letter ?????


Original Poster

sorry it was airline networks on an emirates flight

Ask to speak to someone higher up if you can't get what you want, if they say you can't, be persistant, if that fails then write to them.

Hana did you have insurance cover at the time and if so can you claim through that ?

I find it amaziing they won't help if you notified them of the mistale instantly.

Original Poster

i didnt buy the insurance as his health insurance covers him!!!
maybe there is insurance on the company credit card
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