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    help & advice required re flight booking pls

    Hi

    Tonight i had an email from easyjet informing me they had cancelled our flights & we could have a refund or change flights, so i clicked for refund - siad thank you our team be in touch blah blah i then re booked flights with ryanair at 50 quid more!!
    Just had 2 txts from easyjet apologising for email and flight not cancelled
    so what do i do now need money back from somewhere

    9 Comments

    Good luck getting anything out of Ryanair

    Ryanair refund? No chance!! Easyjet compensation No chance!

    Karagh right you'll struggle with Ryanair, your best route is to first make sure you keep emails and texts from easyjet safe, then email easyjet explaining the received email and that you needed to book flights, due to there actions they need to refund your money even though they've now changed there mind, Thats their fault not yours, alternatively you will be seeking further advice. Cit advice will help ! Good luck !

    Original Poster

    thank you for the replies - so much for a cheap holiday :x

    unlucky

    bad luck-you wont get anywhere with ryanair,which in this case is fair,cos they havent actually done anything wrong.

    easyjet,you can ask,but if you get anything out of them you will be the first!

    Banned

    We had an email from easyjet saying our flight time had changed to 11:30am, we failed to read the bit saying it was the return flight so we tried catching our flight out and had missed it

    Original Poster

    spoke to easyjet they offered me a credit note valid for 6mths WTF so got all upset nice lady spoke to someone else i have now had to email copy of my ryanair booking to them & they will refund me :-D fingers crossed


    steph

    steph7163;7801160

    spoke to easyjet they offered me a credit note valid for 6mths WTF so … spoke to easyjet they offered me a credit note valid for 6mths WTF so got all upset nice lady spoke to someone else i have now had to email copy of my ryanair booking to them & they will refund me :-D fingers crossedsteph



    You will need more than your fingers crossed to get a refund out of easyjet, they must be the most incompetent airline in the UK.

    Good luck.;-)
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