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    Help!! Any gas engineers/plumbers about?

    I really need some help,haven't had a bath for 4 days!!

    We have a gas multipoint water heater,went to have me wash on tue night and the hot water didn't come through,pilot gone out which sometimes happens so went to re ignite it......nada,nowt!

    Never had this problem before,the pilot always lit eventually but not now.In fairness the boiler is 15 years old but never needed anyone to look at it.Anyways a guy came round who my Dad knows and the problem appears to be that there is water in the gas pipe.......goodness knows how this is the case but yes,water is dripping out.He didn't seem to know what to do and hasn't been in touch since!

    My hubby is trying constantly to get it going.seeing if the water has cleared but still no joy.

    I have had no hot water since tuesday and am desperate to get it sorted.I am assuming that the water heater is fine,the ignition works and we know that gas is coming through the pipe,sometimes there is a faint flicker of a flame but it then goes out again!

    Please help if you can.......where could the water be coming from?

    33 Comments

    Banned

    i think you should get someone qualified in, you really shouldnt be messing qwith things like this

    do your radiators still heat up?

    jamstaruk1972;6402539

    do your radiators still heat up?



    If the boiler doesn't light how are the radiators going to get hot?

    OP where can you see water coming out of the gas pipe?

    Banned

    jamstaruk1972;6402539

    do your radiators still heat up?



    pmsl :giggle:

    Hi could be the Therma coupling if you look at the pilot light in the boiler you will see a small rod that is over where the flame would be this is a flame failure device (FLD) this could be the problem not an expensive job really,i cant see how if you have water in the gas pipe you woiuld get any flame. But if its just not staying on then the Therma coupling will be the problem.:thumbsup: Best to get it checked though.

    Original Poster

    jamstaruk1972;6402539

    do your radiators still heat up?


    Don't have radiators......no central heating....it's just a water heater

    Yes Sassie....I agree with ya,but the pofessional who came out has not come back,it's as if he has no idea.Hubby using his logical brain to try and work things out!:thinking:

    tara1082;6402580

    Hi could be the Therma coupling if you look at the pilot light in the … Hi could be the Therma coupling if you look at the pilot light in the boiler you will see a small rod that is over where the flame would be this is a flame failure device (FLD) this could be the problem not an expensive job really,i cant see how if you have water in the gas pipe you woiuld get any flame. But if its just not staying on then the Therma coupling will be the problem.:thumbsup: Best to get it checked though.





    I was thinking of the thermal coupler too, then noticed the comment about the water in the gas pipe!
    Definitely need to speak to the gas supplier about that imo

    Banned

    muckypup;6402643

    Don't have radiators......no central heating....it's just a water … Don't have radiators......no central heating....it's just a water heaterYes Sassie....I agree with ya,but the pofessional who came out has not come back,it's as if he has no idea.Hubby using his logical brain to try and work things out!:thinking:



    not a good idea ;-)

    Original Poster

    greg_68;6402563

    If the boiler doesn't light how are the radiators going to get hot?OP … If the boiler doesn't light how are the radiators going to get hot?OP where can you see water coming out of the gas pipe?


    Hiya

    There is a 'bleeder' pipe I think you call it,if you take a small screw out then water drips out

    muckypup;6402655

    Hiya There is a 'bleeder' pipe I think you call it,if you take a small … Hiya There is a 'bleeder' pipe I think you call it,if you take a small screw out then water drips out



    Then why not turn off the gas supply and let all the water come out?

    muckypup;6402655

    Hiya There is a 'bleeder' pipe I think you call it,if you take a small … Hiya There is a 'bleeder' pipe I think you call it,if you take a small screw out then water drips out



    What, in the gas pipe? Surely you should never have a hole in that:w00t:

    There are no "bleeders" that allow you to drain anything from a gas pipe. If water is in the gas pipe then its more likely that it got in before it got anywhere near your boiler and would require the underground pipes to be checked.

    From everything you've said so far, you seem to be confusing water and gas pipes, in which case I would advise you to stop immediately and call out a heating engineer before you do some serious damage.

    Banned

    are you referring to the feeder pipe that tops your boiler up, this is nothing to do with the gas piping

    Does sound a bit worrying to me. If you can't get an engineer right now, why not at least post a pic of whats going on?

    I worry when people (who obviously haven't got a clue) ask about gas pipework advice and then don't reply into the thread for 5 minutes or so. Am I the only one that is waiting for the news to break on Sky of a gas explosion?

    greg_68;6402746

    I worry when people (who obviously haven't got a clue) ask about gas … I worry when people (who obviously haven't got a clue) ask about gas pipework advice and then don't reply into the thread for 5 minutes or so. Am I the only one that is waiting for the news to break on Sky of a gas explosion?



    Nope, thinking about the carbon monoxide emissions too here:oops:

    Original Poster

    Sorry guys......went to make a brew and summat to eat!:oops:

    Okies....thanks for the replies so far.

    Firstly,hubby hasn't taken anything apart,the cover to the water heater is off and that's about it,he hasn't unscrewed any pipes or 'owt so don't worry there.

    There are 3 pipes to the heater,one for cold water,one or gas and one for hot water.
    The pipe for the gas....there is a sort of junction thing going on and on this there are a coulpe of screws,the engineer the other day(we watched him) unscrewed one of 'em and water was dripping out,it's not flowing out like a tap.The gas supply is going in ok,when he took this screw off the gas was hissing out,but it is also burbling IYKWIM because of the water.

    Hope this explains things better

    Banned

    shut down your gas supply and get a qualified engineer in, yes it will cost you, but not with your lives

    Original Poster

    sassie;6402839

    shut down your gas supply and get a qualified engineer in, yes it will … shut down your gas supply and get a qualified engineer in, yes it will cost you, but not with your lives



    Aww Sassie.....don't worry hun,hubby knows full well his limitations,nothing is going to get taken apart and he's not banging things aimlessly with spanners!!!

    Just wondered if anyone had come across this problem before really,as the guy who initially came out didn't seem to have a clue.

    Banned

    muckypup;6402873

    Aww Sassie.....don't worry hun,hubby knows full well his … Aww Sassie.....don't worry hun,hubby knows full well his limitations,nothing is going to get taken apart and he's not banging things aimlessly with spanners!!!Just wondered if anyone had come across this problem before really,as the guy who initially came out didn't seem to have a clue.



    and he was a qualified engineer :w00t:

    Original Poster

    sassie;6402891

    and he was a qualified engineer :w00t:


    Exactly!!!:whistling:

    What hope is there lol

    Banned

    muckypup;6402913

    Exactly!!!:whistling:What hope is there lol



    honestly he doesnt sound good and maybe a good thing he had no idea, ide get british gas out, they do a one off fee thing dont they


    britishgas.co.uk/pro…tml

    Original Poster

    sassie;6402933

    honestly he doesnt sound good and maybe a good thing he had no idea, ide … honestly he doesnt sound good and maybe a good thing he had no idea, ide get british gas out, they do a one off fee thing dont they


    Aye....will get someone else out.......hubby has shut off the cold water feed for the time being to see if it will dry out.

    Will have to go to me mam's soon coz we starting to smell a bit!:oops:

    Banned

    good luck in sorting it, and i really think you should shut off your gas supply too

    Original Poster

    sassie;6402971

    good luck in sorting it, and i really think you should shut off your gas … good luck in sorting it, and i really think you should shut off your gas supply too


    The gas is not leaking anywhere,if we shut off the supply not only will we smell,but also freeze and starve!

    Banned

    muckypup;6402988

    The gas is not leaking anywhere,if we shut off the supply not only will … The gas is not leaking anywhere,if we shut off the supply not only will we smell,but also freeze and starve!



    if you say you have water in your gas supply there is something seriously wrong

    Original Poster

    sassie;6402993

    if you say you have water in your gas supply there is something seriously … if you say you have water in your gas supply there is something seriously wrong


    Everything else is fine,2 gas fires and the cooker no problems,so I do not think that water is in the mains supply as such.The water heater is upstairs in the bathroom,everything else downstairs,so if it was in the mains supply I would have thought that those would be affected too.

    suchafunkymonkey;6402687

    There are no "bleeders" that allow you to drain anything from a gas pipe. … There are no "bleeders" that allow you to drain anything from a gas pipe. If water is in the gas pipe then its more likely that it got in before it got anywhere near your boiler and would require the underground pipes to be checked.From everything you've said so far, you seem to be confusing water and gas pipes, in which case I would advise you to stop immediately and call out a heating engineer before you do some serious damage.




    agreed, i worked as a gas heating engineer for 12 years and i've never known water to be in the gas pipe, you really need to get a professional in to look at this because it doesn't sound like you know what you are doing

    MAIA;6402730

    Does sound a bit worrying to me. If you can't get an engineer right now, … Does sound a bit worrying to me. If you can't get an engineer right now, why not at least post a pic of whats going on?



    http://artforprofits.files.wordpress.com/2008/01/explosion.jpg

    Original Poster

    I am sure no-one is but don't worry folks......still alive lol

    I can assure everyone that nothing has been taken apart,hubby has rudimentary plumbing knowledge but knows his limitations and will not be taking anything apart anytime soon.

    Maybe I have not explained things well,tbh I am woman and know nowt about this sorta thing.

    Original Poster

    Update:

    Well I think we know what the problem is.......it is the gas to water "o" ring seal that needs replacing(logic and google:thumbsup:)

    Now I assume that we won't be able to source the parts,looking on various forums these gas engineers very much hold dear to knowledge being power belief!:whistling:

    So my next question is,how much does anyone reckon we should be paying someone to replace this part?

    Find a qualified gas heating engineer in your area.

    gassaferegister.co.uk/

    Original Poster

    esq3585;6405472

    Find a qualified gas heating engineer in your … Find a qualified gas heating engineer in your area.http://www.gassaferegister.co.uk/


    Thanks that's great:thumbsup:
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