Please help, my Amazon Fire TV 2 4k box was working fine....
I did a factory reset through the settings.
when it restarted I'm stuck on the Welcome to prime page, after logging in..
is there a way to manually reset or install the factory ROM....
any other solutions worth a shot?
I've tried forced restart and forced factory reset and still stuck in the same screen...
I'll post some pics shortly.
thank you in advance...
UPDATE ≥>>≥>>>≥>>>>>>
Good and bad news, left it for 1 day plugged in and I believe that Amazon Tech pushed an update to it.....
So the good is it's working now with the most recent update.... The bad is I can;t root it as this update does not allow it
Thanks to all that contributed ideas during my time of panic.
I did a factory reset through the settings.
when it restarted I'm stuck on the Welcome to prime page, after logging in..
is there a way to manually reset or install the factory ROM....
any other solutions worth a shot?
I've tried forced restart and forced factory reset and still stuck in the same screen...
I'll post some pics shortly.
thank you in advance...
UPDATE ≥>>≥>>>≥>>>>>>
Good and bad news, left it for 1 day plugged in and I believe that Amazon Tech pushed an update to it.....
So the good is it's working now with the most recent update.... The bad is I can;t root it as this update does not allow it
Thanks to all that contributed ideas during my time of panic.
13 Comments
sorted bySo the good this is it's working now with the most recent update.... but I can;t root it as this update does not allow it
Thanks to all that contributed ideas during my time of panic.
Tried that but can't get to the recovery screen
Tried that.... Contacted amazon have to wait 5 days for technical escalation...
Is it out of warranty? They normally send you a replacement
Thanks
Try this aftvnews.com/how…tv/
Thanks I've tried this however get stuck on this screen, with no option to "Factory reset option" . Thanks
I'm searching for a solution to just format it and install a stock rom, but i don't know where to start. will have a look at that website. Thanks