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    Help! BT Phonebill problem

    Hi,

    I recently got my BT phonebill in and it shows numerous calls to various premium rate no's which are all very similar. I called BT to see if they could tell me who it is but they could only say it's a television voting line? I have tried calling the numbers but it sounds like a fax line. Is there anyway I could trace the number myself?

    Thanks in advance

    24 Comments

    Banned

    post them on here, or stick them into google! :thumbsup:

    if you give us the number then we can have a look
    someone else had similar problem to you before and i ended up finding who it was by searching it on the web
    up to you, if you dont want t give out the number just keep searching the web!!

    Original Poster

    I have tried Google but to no avail.

    The numbers are:

    09050 818098
    09050 818086
    09050 818095
    09050 818099

    Original Poster

    starsparkle2311;3078647

    Bit more info needed, not that i'm nosy, but who else lives with you? Are … Bit more info needed, not that i'm nosy, but who else lives with you? Are you sure you didn't go mad voting for strictly come dancing?




    There is me my wife and our 2 sons but I asked BT what time the calls were made and they vary between mid-morning and 11pm. I think I am being scammed

    Banned

    1st one is ergenis - but if ya look on ]HERE! it will help ya!

    Maybe youve got a virus on your computer that is dialing out?

    I dunno if it happens on boardband.. used to happen on 56k a fair amount

    PhonepayPlus has the following information about the number 09050818099.


    This number offers various Interactive TV, such as voting, games and music requests. This is promoted through Sky or Cable TV and you use it with your Sky or Cable remote control.
    This service costs 50p per call (plus any phone network surcharges - check with your phone company for full details).
    If you would like to find out more about this service or have a question about it you should contact the company that provides this service which is listed below.

    Yoomedia Plc
    155-157 Great Portland Street
    London
    W1W 6QP
    Tel: 0845 006 0235
    [email protected]

    all apart from top one say ' This number offers various Interactive TV, such as voting, games and music requests. This is promoted through Sky or Cable TV and you use it with your Sky or Cable remote control. '

    Original Poster

    hollypinder;3078682

    look at this:http://whocallsme.com/Phone-Number.aspx/090404300003rd post … look at this:http://whocallsme.com/Phone-Number.aspx/090404300003rd post down



    Just as I thought some sort of scam, I have asked BT to put a premium rate bar on my line hopefully this will be the end of it!

    Original Poster

    Thanks for your help.

    Now if you don't mind I need to go and try and get my money back from BT!:-D

    how much for all of them by the way?

    Titchimp;3078717

    Maybe youve got a virus on your computer that is dialing out? I dunno if … Maybe youve got a virus on your computer that is dialing out? I dunno if it happens on boardband.. used to happen on 56k a fair amount


    Broadband can't be hijacked in the same was as the dial up modems could be.
    Why do you think you've been scammed? If someone was gaining access to your telephone line they'd make more calls than that. You'll end up paying it, BT don't usually back down on this sort of stuff

    Original Poster

    hollypinder;3078772

    how much for all of them by the way?




    It was 12.69 + vat

    I dont normally pay much attention to the itemised bill but it was listed as 30 calls:w00t:

    I just rang that people the number is registered to, they run an online gaming site which he says you can't phone.

    Could it be a virus of sorts or maybe someone hacking my phoneline with their comp?

    After reading again,.. u sure its not your kids ringing competitions in the summer when you were out?

    Original Poster

    Titchimp;3078914

    After reading again,.. u sure its not your kids ringing competitions in … After reading again,.. u sure its not your kids ringing competitions in the summer when you were out?




    It's not a competion line I tried calling a few of the numbers myself and they are all data lines, it sounds like a fax machine when you call.

    Have you or your kids bought interactive games through Sky? Sky gamestar or whatever its called? It's 99.99% ceartain that the calls are legit. It's very very unlikely that your phone line has been "hacked" to make these calls. Your PC (unless connected via dial up modem/phoneline) and not broadband can not make phone calls of this nature.

    Original Poster

    sigma;3078989

    But would things like the interactive games not sound like that as they'd … But would things like the interactive games not sound like that as they'd be connecting to play the game/ download game data etc ? Which digital provider do you actually have ? :?




    I have sky, having spoken to the provider of the phoneline they tell me I have no account with them, they have no record of my name or address and if you connect through their system it wouldn't show up on a phonebill like a phonecall

    jaydog;3079155

    I have sky, having spoken to the provider of the phoneline they tell me I … I have sky, having spoken to the provider of the phoneline they tell me I have no account with them, they have no record of my name or address and if you connect through their system it wouldn't show up on a phonebill like a phonecall


    You lost me there

    supermod

    jaydog;3079155

    I have sky, having spoken to the provider of the phoneline they tell me I … I have sky, having spoken to the provider of the phoneline they tell me I have no account with them, they have no record of my name or address and if you connect through their system it wouldn't show up on a phonebill like a phonecall



    Definitely unplug your Sky telephone connection anyway until you can get to the bottom of it. This won't affect your system (at least it never has on mine) & if you want to watch a pay to view movie just plug it back in for 2 mins until it's authorised. That should stop any unauthorised outgoing call charges in the meantime. Plus the BT Premium block should stop it actually connecting. Good luck getting it sorted out with BT & hope you can find out why you're getting charged ;-)

    Original Poster

    Paddy_o_furniture;3079173

    You lost me there



    Sorry I meant I spoke to the provider of the premium rate phoneline, if that makes more sense.

    jaydog;3079229

    Sorry I meant I spoke to the provider of the premium rate phoneline, if … Sorry I meant I spoke to the provider of the premium rate phoneline, if that makes more sense.


    I defniltey think it's games through your sky digi box

    Original Poster

    Thanks again everyone,

    I will keep you updated.

    Banned

    it happened to me........

    it turned out that my 9yr old son was using the "red button" on the sky box

    i complained to sky and they refunded the charges as i persuaded them that i wasnt aware of such liability to these charges


    ive disconnected the box to the phone line
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