help - Computer sound problem

My Problem is...

Any sound that is played crackles/stutters. This also affects videos such as youtube to slow down and stutter the video also. I thought this might be codec related, however it happens when I get a message on MSN also, the alert sound will crackle/stutter.

Although when doing the sound test with the soundmax software that came with the mobo (onboard sound card) it doesn't stutter.

It's been doing this for a week or two now and I would like some help correcting it. I have had recent hard drive issues, ie a couple of times a few months ago the pc would refuse to turn on, saying no operating system found. Don't know if the recent sound problem is related to this or not. I will at some point erase my hdd and bin it and use my secondary drive as the main one.

going off on one now.

Running XP SP3
2GB RAM
AMD Athlon 64 processor 3700+

15 Comments

have you tried to update the driver?

Usually for me either on the audio mute everything and then click the main one back and go through the process of unmuting you will find out which bits messingup

For me it was a microphone attache in the back :-D

Original Poster

searching for a new driver, to no avail at the moment

What motherboard are you using (and what audio chip is it running?)

Original Poster

tornado5528;2317940

What motherboard are you using (and what audio chip is it running?)



now your getting technical, lol motherboard pass sound chip erm soundMAX integrated Digital HD audio.

think there is an issue installing new drivers for this chip with SP3

5.1 output, I take it?

Original Poster

i'll turn my pc off and take a look at the mobo, it is 5.1 but i only have the one cable plugged in to the green socket

and finally, is it an HP machine, by any chance?

Original Poster

tornado5528;2318060

and finally, is it an HP machine, by any chance?



no i built it myself ]asus motherboard.

Original Poster

after the restart its ok, but it will go t*ts up again

going to clean my processor fan because its clogged with dust, which may be causing my processor to over heat and cause issues with my comp.

when i say clogged i don't mean the fan doesn't spin

Have you tried...

Open "Device Manager"
Find the Sound device and right click on it.
Select "Update Driver"
In the dialog make sure that one of the "Yes,..." options to use "Windows Update" is selected. If this screen doesn't appear that just means you previously selected "Allways use Windows Update".
Use the (Recommended) option on the next screen

this is the link I've been look at for you...
]http//su…e=3

Original Poster

I won't mess with it for now because its working. but thanks for your help

think you might have to do some serious reading up on it, I'm afraid - so many people seem to be having the same problem, and the most common (but unhelpful) answer is to go out and buy a cheap PCI soundcard.
There will be a way around this, but it's going to take a couple of hours of reading to find it, I'm afraid.
Sorry I couldn't be of more help.

fwibble;2318309

I won't mess with it for now because its working. but thanks for your … I won't mess with it for now because its working. but thanks for your help



good stuff - hope it stays that way
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