Help downloading UV content

    So I have redeemed a UV code for the complete Breaking Bad series, and every episode has downloaded except for 2 - S3 EP4 and S3 EP5.

    I don't know why they haven't downloaded, but every time I try, they fail at the same stage - around 391 MB.

    Sony Pictures support were really unhelpful, and I don't know what to do now.

    Any help is appreciated.

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