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    Help Me Please

    Hi,

    i want to order from 'La Redoute' but when i create a new account it asks me to enter in a 'Customer Number', i do not know my customer number as i haven't created an account yet but when i click on submit it says enter in a 'Customer Number'.....also if i type in one it says the details entered are incorrect

    please help me i want to place an order 2day!!!!

    PLEASE HELP!!!!

    12 Comments

    Dont create an account, click the 'pay now' option, you will be sent a customer number with your order

    i had the problem they were sending it me in the post befor crimbo and it still didnt come for ages, so i told em they have lost my business and then it arrived 1 week later!

    will never use em now

    matter of principle!

    Original Poster

    are they not a reliable company??? shall i forget ordering from them then????

    Editor

    Hi killabyte, after you click checkout. It takes you to a page:
    left side title - https://media.laredoute.fr/uk/Redoute/LAR/panel_title_shopped.gif

    right side titledhttps://media.laredoute.fr/uk/Redoute/LAR/panel_title_first_time.gif

    If you look down the right hand side it gives the option to Apply for a personal account or pay now with card

    Editor

    I've made quite a few orders from la Redoute and always found them to be very reliable! Remember to check the voucher section for codes!

    Original Poster

    thanks for the help guys, 1 last question

    can i use this code from the ]thread for my first order or is that not possible???

    I have made many orders with them (and only paid £0.20!) and found them reliable

    Make sure you use vouchers from the voucher section, some good ones there for £10 off and free p+p (No minimum spend)

    killabyte

    thanks for the help guys, 1 last questioncan i use this code from the … thanks for the help guys, 1 last questioncan i use this code from the ]thread for my first order or is that not possible???



    Thats fine, I have only ever made orders with codes, and most of them I didnt pay a penny for

    Original Poster

    where do i enter the codes??

    also how do i go about returning an item........will they pick up the item from my house for do i have to post it back to them?????

    They pick it up, doesnt cost you a penny

    Enter the code AFTER your credit card details. Then you confirm the order

    Original Poster

    kelly_o_fanatic

    They pick it up, doesnt cost you a pennyEnter the code AFTER your credit … They pick it up, doesnt cost you a pennyEnter the code AFTER your credit card details. Then you confirm the order



    Thank you kelly_o_fanatic, you truely are fantastic lol!!!!

    Thanks for the Help Guys!!!

    Not a problem Glad I could help
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