Help my 6yr old has made my keyboard type shortcuts only! Now fixed! Thanks all,

38
Found 3rd Apr 2012
Ive no idea what the monster has done but now my msi netbook u100 will not type! I can use mouse pad and get onto google chrome & internet explorer but when I press the keys it just throws up shortcuts! ive searched google and gone on microsoft but cant find how to fix it! I know there are a lot of clever computer people on hot uk! Im typing this on an ancient laptop thats about had it too! Kids!!! Thanks in advance!
Community Updates
Troubleshooting Guide for Keyboard Problems


If you are having problems with your keyboard, here’s a guide to try to fix it yourself. There are lots of different issues you could be facing when your keyboard won’t work, such as:

  • Wrong characters are typed.
  • The keyboard is not functioning.
  • Only some keys are not working.
  • The keyboard shortcuts do not work.

We'll take a look at these common problems and look at methods to try to see if you can fix these problems yourself or whether you’ll need to get a technician to look at your keyboard.

Wrong characters are typed
A common problem with Windows 10, that many people have reported, is that after an update their keyboard types the wrong characters, such as # instead of £, and " instead of @. This can be solved by changing the keyboard layout, but first you’ll need to add a keyboard layout before you can change it. Follow these steps below.

How to add a keyboard layout in Windows 10:

  • Click the start menu or hit the Windows key.
  • Click on Settings
  • Click on Time & language
  • Click on Region & language
  • Click on the language you wish to add a keyboard layout to
  • Click on Options
  • Click on Add a keyboard
  • Click on the keyboard you want to add
How to change the keyboard layout in Windows 10

  • Press and hold the Windows key
  • Press spacebar (keep pressing to scroll through options)
  • Or, click the icon next to the keyboard icon in the system tray and choose the layout you want.


Keyboard is not functioning

Initially, this can be split into two categories depending on whether you have a wireless keyboard or a wired keyboard.

Wireless Keyboard
First steps:

  • Check the keyboard batteries have still have power in them, seems obvious but it can get overlooked. Try installing new ones if you’re unsure.
  • Check for interference from other electrical devices in the room such as radios, mobile phones and wireless routers and even objects like fluorescent lights, electric fans and metal furniture.
Wireless keyboards can sometimes lose connection and need to be resynchronized. When you follow these steps make sure the keyboard and receiver are close and remove any other wireless computer devices (e.g. a mouse) to at least 6 feet away.

  • If your receiver has a button then press it and wait for it to start blinking. If your receiver doesn’t have a button then ignore this first step.
  • Wait for a dialog box and follow the instructions on screen. IF you don’t get this dialog box then skip to step 3.
  • Press and then release the Connect Channel button on the bottom of the keyboard.
  • If a green light appears on the receiver, the synchronisation has worked. If not then try these steps again.

Wired Keyboard
First steps:

  • Check that there are no loose connections to your computer. If everything seems to check out ok then follow the steps below. A good tip is to make sure the keyboard is plugged directly into the USB port on your computer so that no extensions are being used.
  • Try the keyboard on a different device. If you find the problems persist then follow the steps below. If it also doesn’t work on a different computer there is likely to be problem with the keyboard itself which will require fixing by a technician or possibly replacing entirely.

Check Filter Keys Function
The filter keys function in Windows is an accessibility feature that might be causing your keyboard to be less responsive if it is turned on. Follow the steps below to check if that might be your problem:

  • Open Control Panel.
  • View by Category and click Ease of Access.
  • Click Change how your keyboard works.
  • Under “Make it easier to type”, if you see Turn on Filter Keys is selected, de-select it.
  • Click on Apply button then OK button.

Download and install the latest keyboard software
For PC
For both wired and wireless keyboards. It’s easy to forget to update the hardware on your operating system. Check the microsoft web site for the latest downloads, here.

If the issue continues to occur, go to the next step.

Manually reinstall the drivers
Remove and reinstall the drivers for your wired/wireless keyboard by following these steps:

  • Disconnect the keyboard from the computer and turn off the power for the keyboard (if it has one).
  • Open Device Manager. To do this, use one of the following methods:
  • Find the Control panel. Depending on your version of Windows, Control Panel is usually available from the Start Menu or the Apps screen. In Windows 10 and Windows 8, click on Hardware and Sound. (You could also get to Device Manager through the Power User Menu and bypass the Control Panel). In Windows 7, click on System and Security. In Windows Vista, choose System and Maintenance. In Windows XP, click on Performance and Maintenance.
  • Double-click Keyboard, right-click the keyboard that you use, and then click Uninstall. (If the device isn’t shown it has already been disconnected when you removed it so ignore this step.)
  • Restart your computer.
  • Turn on your keyboard (if required) and plug it into the computer. Your computer will then detect the keyboard and it will reinstall the drivers for it automatically.

For Mac
Mac provides its OS users with regular updates so make sure yours is up to date by doing the following:

Click on the Apple in the upper left corner of the screen.Select "Software Update..."Any updates available will be listed and able to be downloaded or you will be told your software is up to date.

Only some keys are not working
If this is the case then make sure that the keyboard is free of dust, dirt, and other small objects.

  • Turn the keyboard upside down to make sure nothing is trapped under the keys.
  • Try using compressed air to blow dust that may be lodged in the keyboard.
  • If drink has been spilt on the keyboard, turn upside down immediately and leave it until the keyboard is completely dried out.
  • Never take the keyboard apart yourself, it will void any warranty you may have left on it.

Keyboard shortcuts do not work

System Restore
If your keyboard shortcuts don’t work after you’ve installed a new program or if you’ve performed a key change on your system, then a good idea is to restore the system to an earlier one.

  • Click in the top-right hand corner and then type Recovery
  • Click Open System Restore.
  • Select a date on the calendar from before you lost keyboard shortcuts and click Next.
  • Your system settings will now be back to the previous version.
Keyboard Utility Programs
Some PC computer’s have a piece of software for managing keyboard shortcuts that control smart keys or hot keys (these perform basic tasks such as altering the volume). If the software has stopped working then your shortcuts will too. This software differs depending on which manufacturer made your computer. Check on their website to see if there are any updates to your keyboard’s driver.

Basic Shortcuts Not Working
If the basic shortcuts, such as those involving CTRL or the Windows key, aren’t working then it is likely that the keyboard itself is broken. Check this by pressing Windows-E to launch Windows Explorer. If nothing happens it could well be a faulty keyboard but you can also try making sure there’s nothing stuck in the keyboard itself by tipping the keyboard upside down or trying compressed air to clean underneath the keys.

Problems with Specific Programs
If you are having problems with keyboard shortcuts in one specific program then a good idea is to check the keyboard settings within that program. For example, in Microsoft Word, you can check these setting by clicking on word options, then customise and then the customise... button beside keyboard shortcuts. Next click home, then check the EditCopy and EditPaste settings, if they are blank then no shortcuts have been applied. Click into new shortcut to apply your own shortcuts and save.


Keyboard Customisation for Mac
If you are having problems with your Mac keyboard you could try Karabiner-Elements. This is a utility for keyboard customisation on macOS Sierra (10.12) or later. It’s available as a free download here. Karabiner and KeyRemap4MacBook work with all Mac products, including the MacBook family, iMac, Mac mini, and Mac Pro.
MiscKeyboard
Top comments
put your kid back for another hour and might be able to fix it
38 Comments
See if one of the "special" keys has been pressed down (by special keys I mean one of the keys that is not a normal "letter" key).

Is there perhaps a light on the keyboard showing a key is down (this is often the case if caps lock or similar is on)
guilbert53

See if one of the "special" keys has been pressed down (by special keys I … See if one of the "special" keys has been pressed down (by special keys I mean one of the keys that is not a normal "letter" key). Is there perhaps a light on the keyboard showing a key is down (this is often the case if caps lock or similar is on)



No theres nothing that looks like its been pressed down & no lights are on apart from bluetooth wireless & batterey:(
Is this like when you press M, it minimises etc?
I've had that randomly happen to mine but a reboot fixes it

aj84

Is this like when you press M, it minimises etc?I've had that randomly … Is this like when you press M, it minimises etc?I've had that randomly happen to mine but a reboot fixes it


Yes thats it! how do i reboot? ive restarted it twice no luck, even doing a virus scan to make sure nothings happened!
put your kid back for another hour and might be able to fix it
Try SHIFT+Fn+F11
What do you mean by throws up shortcuts?

Kids and buttons eh.
When my nephew was young he used to attack my answer machine everytime he came round.
Messages that I needed to keep would be wiped and there would be a recording of him laughing X)
Make sure the Control (ctrl) key is not stuck.
There is an Accessibility feature called CTRL Lock which may have been switched on. Which version of Windows are you using?
Edited by: "Hartley" 3rd Apr 2012
calum c

Try SHIFT+Fn+F11


Nope sorry still not working:( Thaks anyway!
Hartley

There is an Accessibilty feature called CTRL Lock which may have been … There is an Accessibilty feature called CTRL Lock which may have been switched on. Which version of Windows are you using?



Windows XP i know its ancient but my little netbook works fine! well it did lol!
doogan9

Make sure the Control (ctrl) key is not stuck.


Ill try thanks
WoolyM

What do you mean by throws up shortcuts?Kids and buttons eh. When my … What do you mean by throws up shortcuts?Kids and buttons eh. When my nephew was young he used to attack my answer machine everytime he came round. Messages that I needed to keep would be wiped and there would be a recording of him laughing X)



How funnyX) God knows how they do it its my own fault as i let the monster on it while i fixed the ancient brick that she'd broke the day before! Basically if i type any letter it does a shortcut action that corresponds to that letter?! does that make sense! ie M itll minimise everything but im not pressing control at the same time its driving me nuts!
Sounds like the 'Sticky Keys' feature. press Shift 5 times in a row and then a box will appear. press settings and un select all tick boxes that are displayed.
Edited by: "ZedEx" 3rd Apr 2012
Taken from Microsoft website:

1.
Display the Start menu by pressing Ctrl+Esc (or the Windows logo key). Then open Control Panel by pressing C.
2.
In Control Panel, make sure you are in Classic View, with all Control Panel icons showing. If not, go to the left pane of Control Panel and open Switch to Classic View by pressing Tab and then Enter. Press the arrow keys to move to Accessibility, and then press Enter.
3.
In the Accessibility Options dialog box, on the Keyboard tab, select the Use StickyKeys check box by pressing U.
4.
Press S for Settings. The Settings for StickyKeys dialog box will open and you will have the following options:

Press U to select the Use shortcut check box. This will allow you to turn StickyKeys on or off by pressing the Shift key five times.


Press P to select the Press modifier key twice to lock check box. This will allow you to lock a modifier key, such as the Ctrl, Alt, Shift or the Windows logo key if you press it twice in succession.


Press T to select the Turn StickyKeys off if two keys are pressed at once check box. This will allow you to turn off StickyKeys when a modifier key such as Ctrl, Alt, Shift or the Windows logo key and another key are pressed simultaneously.


Press M to select the Make sounds when modifier key is pressed check box. This will allow you to play a tone that indicates when a modifier key such as Ctrl, Alt, Shift or the Windows logo key is pressed, locked, or released.


Press S to select the Show StickyKeys status on screen check box. This will display a StickyKeys icon on the taskbar when StickyKeys is turned on.

5.
Press Enter twice to exit Accessibility Options.
6.
Close Control Panel by pressing Alt+F, C.

Hope this helps.
ZedEx

Sounds like the 'Sticky Keys' feature. press Shift 5 times and then go to … Sounds like the 'Sticky Keys' feature. press Shift 5 times and then go to settings and un select all tick boxes.


Settings on where? control panel? just tried all the above no joy:( If i press H when in browser it shows history, if i press O itll ask if i want to open something,W it shuts browser down F it brings up find! Im gonna get a big Hammer and smash it next time i press H Lol!
mummymelly

Settings on where? control panel? just tried all the above no joy:( If i … Settings on where? control panel? just tried all the above no joy:( If i press H when in browser it shows history, if i press O itll ask if i want to open something,W it shuts browser down F it brings up find! Im gonna get a big Hammer and smash it next time i press H Lol!



It's definitely the Ctrl key which is activated then. It's either stuck, or the accessibility feature is switched on.
Hartley

Thank you for your help, the accessibility option is off according to … Thank you for your help, the accessibility option is off according to screen so im guessing shes wedged my ctrl key! It's definitely the Ctrl key which is activated then. It's either stuck, or the accessibility feature is switched on.

oOnot happy shes banned lol!
ZedEx

Sounds like the 'Sticky Keys' feature. press Shift 5 times in a row and … Sounds like the 'Sticky Keys' feature. press Shift 5 times in a row and then a box will appear. press settings and un select all tick boxes that are displayed.



Done this no boxes were selected thank you anyway!
It an MSI thing, my little boy did it to mine a couple of times. Press Fn+Ins or Fn+Del, I can't remember which it is
sheep_go_baa

It an MSI thing, my little boy did it to mine a couple of times. Press … It an MSI thing, my little boy did it to mine a couple of times. Press Fn+Ins or Fn+Del, I can't remember which it is


Tried it no luck:( Thanks anyway!
Have you got a phone with a camera? Can you upload some photos of whats going on?
WoolyM

Have you got a phone with a camera? Can you upload some photos of whats … Have you got a phone with a camera? Can you upload some photos of whats going on?


Id love to but im giving up for time being its driving me crazy! Done all the above and its still doing it! Im hoping turning it off for a few hours will magically solve it(_;)
Moral of the story is 6yr olds and PC's dont work!
Now ive got to work out how to finish fixing this brick! it wont let me take off awful avast! i give up maybe its because im blonde;)
If you have a usb keyboard plug that in and see if you can type with that, it might well be that one of the keys on the netbook is stuck .
philmitchell

If you have a usb keyboard plug that in and see if you can type with … If you have a usb keyboard plug that in and see if you can type with that, it might well be that one of the keys on the netbook is stuck .


Ill Try and let you know later its been banished to the cupboard at the moment!
mummymelly

Ill Try and let you know later its been banished to the cupboard at the … Ill Try and let you know later its been banished to the cupboard at the moment!


Thats where you should put your little 'un X) Joke
WoolyM

Thats where you should put your little 'un X) Joke


Im very tempted lol!
Well I've plucked the courage up & switched it on and hey presto it's working normal again!
Thank you to all who helped! Your a clever bunch;)
the way i solved this on my pc is pressing num lock and caps lock at the same time, multiple times and if that doesnt work, press and hold them for a few seconds, and then release. i figured this out by random
I had the same problem. Action keys in BIOS disabled, sticky keys disabled, changed power settings, etc., etc. Finally pulled up onscreen/virtual keyboard in Ease of use (Control Panel). Found that one of the ALT keys was randomly engaging, triggering the hotkeys. I had to pry up the key and problem solved. Gotta clean it out and spray it with some air, but finally tracked it down.
mummymelly3rd Apr 2012

Well I've plucked the courage up & switched it on and hey presto it's …Well I've plucked the courage up & switched it on and hey presto it's working normal again!Thank you to all who helped! Your a clever bunch;)


34355683-0evJf.jpg


usually solves most problems
Hi!
Facing same problem, and mine is windows 10 And sometimes keyboard works normally and then again only respond to shortcuts by clicking one kye
Please help me
karunesh.shukla6 m ago

Please help me


Hi im sorry it’s been a long time since this happened! (she’s nearly 8!) don’t know why it’s on here still.Id follow above advice if poss. I seem to remember i changed keyboard in the end?! but it’s long gone!
hit f4 and click pc screen only. It worked for me
mummymelly27th Oct

Hi im sorry it’s been a long time since this happened! (she’s nearly 8!) do …Hi im sorry it’s been a long time since this happened! (she’s nearly 8!) don’t know why it’s on here still.Id follow above advice if poss. I seem to remember i changed keyboard in the end?! but it’s long gone!


eh? she was 6 in 2012 and now she's nearly 8? what the....
airfix48 m ago

eh? she was 6 in 2012 and now she's nearly 8? what the....


Obviously born on 29th Feb
Edited by: "OllieSt" 4th Nov
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