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    Hi fellows

    Today i went to Kababish Upton Park with my gf for a dinner while having a Drink we found a Mosqitoo in the Drink it was a milky sweet drink..

    I went to complain and ask them for manager but the staff did not let me speak with the manager and was very rude... and they started making excuses like it was not a big thing and i am over reacting even one of the staff member almost started fighting with me..i felf really bad the way they deal with me infront of my girlfriend.

    I want to complaint against them please suggest me what should i do?

    21 Comments

    have you took picture of it?

    milky sweet drink?............if the staff are behaving like this, i'd be more worried it wasn't man milk!

    Hope you didn't eat food there that they brought to your table after you complained. lol

    look up address and write a letter.

    its Kebabish isnt it? and welcome to hukd

    nevermind, you got a little extra meat free of charge:giggle:

    just highlight the problem to your local councils trading standards dept..

    they should have apologised and offered you guys a free me (without the mosquito this time!)

    Original Poster

    flp14344;6501398

    have you took picture of it?



    No they took it from my hand and cleaned it...

    Original Poster

    samwants2save;6501452

    nevermind, you got a little extra meat free of charge:giggle:just … nevermind, you got a little extra meat free of charge:giggle:just highlight the problem to your local councils trading standards dept..they should have apologised and offered you guys a free me (without the mosquito this time!)



    No they made me pay even i refused to pay ..they were very rude..

    hunpak;6501453

    No they took it from my hand and cleaned it...


    what the mosquito?:?

    if you have a solicitor speak to him or go to east ham council to complain,

    Original Poster

    magicbeans;6501449

    look up address and write a letter.its Kebabish isnt it? and welcome to … look up address and write a letter.its Kebabish isnt it? and welcome to hukd



    Yes it is Kebabish ....

    thanks

    Damn them! Should have taken pics the printed flyers out and posted it all over their restaurant windows

    Original Poster

    Marina;6501475

    what the mosquito?:?



    the drink including mosquito

    Banned

    my misses would think i was a right *********!!!! i would of offered the lad out any day of the week and stromed inside looking for the manager myself

    Banned

    lol cheers brah i would have knocked the waiter out too, spoke to the manager and not paid.


    op customer is always right. you could have told them you would tell the food standards agency and they would have **** brix and given you like £50 or something. That's gotta be a few weeks pocket money at least no?

    Original Poster

    bykergrove;6501649

    lol cheers brah i would have knocked the waiter out too, spoke to the … lol cheers brah i would have knocked the waiter out too, spoke to the manager and not paid.op customer is always right. you could have told them you would tell the food standards agency and they would have **** brix and given you like £50 or something. That's gotta be a few weeks pocket money at least no?



    i just spoke to the brand owner and he told me that he will look into this matter and inform me of the outcome

    cant believe you let this go so easily if I was you I would of laughed at when the guy would asked you to pay and walked straight out what is he gonna do call the police go on then and then they will get shut down simple come on dude grow some balls

    Banned

    listen, its easier said than done

    you cant sit on the internet and say grow some cojonezz

    its whatever happens at the time isnt it

    some people are fast thinking on their feet

    other people are pressured by the events and stops them thinking

    abit like how people get nervous at interviews and stuff

    go easy and give him proper advice

    he doesnt need to hear from you that he needs to man up and knock him out blah blah im sure he is getin that from his friends and gf already lmao

    Banned

    HUNPAK -

    it was a fly? daddy long leg in the drink right?
    cant have been a mosquito...

    if they left their door open it couldve flown in

    it was in the drink, not in the food.

    you should have just asked to have a clean jug of drink instead of making a fuss. it probably flew in anyway.

    if it was in the food then its a different matter

    if you are sure it wasnt a daddy long leg and was infact something else, then it probably came from the brand.

    if it was floating on the top, you should have said why dont you check what you provide your customers!
    and get a new drink

    but if it was in the drink and surfaced later on, the kebabish cant check the contents of the drink as it is hosed into a cup/jug


    however!

    make sure you complain about the staff and how they threatened you!

    Banned

    my misses would think i was a right *********!!!! i would of offered the … my misses would think i was a right *********!!!! i would of offered the lad out any day of the week and stromed inside looking for the manager myself



    lol cheers brah i would have knocked the waiter out too, spoke to the … lol cheers brah i would have knocked the waiter out too, spoke to the manager and not paid.




    sure you would :roll:...lets assess the situation shall we?

    you and your girlfriend :?

    and

    member of staff + other members who would gladly bump on
    +
    kitchen utensils IE knives...incase

    dont think they wont use it.

    still offer the lad out? its unlikely he would come out alone and its even more unlikely you would ever do anything as much as raise a syllable

    mod

    Deleted some of the less helpful insulting comments; hunpak has come here to ask for advice not to be insulted. You should be ashamed of yourselves. Yeah, start a fight - get arrested - spend the night in a police cell - that's really the right way to impress your girlfriend.

    I would probably have taken the drink over and asked for a replacement; however the main issue here seems to be the bad attitude of the staff. I would contact the head office with a letter of complaint detailing what happened and explaining why you are unhappy and see what happens then.
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