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    help needed

    Hi
    I need some help with my computer, in the last couple of days I can't get on msn but the checks says everything is fine (the error code is 81000306) but I can access the internet but only some websites and not others. Does anyone have any ideas how I can fix this? I have tried clearing cookies etc....
    Thank you for any help!!

    26 Comments

    Try going onto google or ask and type in msn + 81000306
    You will probably find the solution from other people who
    have encountered the same problem..........

    EDIT found the solution on ask

    shaunross.spaces.live.com/blo…try

    Original Poster

    simon012;2033754

    Try going onto google or ask and type in msn + 81000306You will probably … Try going onto google or ask and type in msn + 81000306You will probably find the solution from other people whohave encountered the same problem..........EDIT found the solution on askhttp://shaunross.spaces.live.com/blog/cns!E07881AA1E4454A2!129.entry



    thanks for the reply and link, but I can't open the link lol!

    brillangel;2033824

    thanks for the reply and link, but I can't open the link lol!


    The link works fine for me.........
    Go to ask type in msn + 81000306
    the third or fourth one down is the solution.
    The start of the web address will be the same as the link above...........

    Banned

    yep - its a well known vista enhancement (aka a bug).

    Banned

    - Click start
    - Type: cmd
    - Right-click cmd.exe when it appears under Applications
    - Click Run As Administrator
    - Type the following: netsh int tcp set global autotuninglevel=disabled
    - Press enter

    Original Poster

    simon012;2033839

    The link works fine for me.........Go to ask type in msn + 81000306the … The link works fine for me.........Go to ask type in msn + 81000306the third or fourth one down is the solution.The start of the web address will be the same as the link above...........



    I still cant get on its because I cannot open some websites either for example I cannot get into any hotmail or msn websites!

    Original Poster

    csiman;2033844

    yep - its a well known vista enhancement (aka a bug).



    is this bug only on vista? because I am using xp. thanks for your reply!

    Banned

    - Click start
    - Type: cmd
    - Right-click cmd.exe when it appears under Applications
    - Click Run As Administrator
    - Type the following: netsh int tcp set global autotuninglevel=disabled
    - Press enter

    brillangel;2033866

    is this bug only on vista? because I am using xp. thanks for your reply!


    Follow these instructions....see if it works
    if not get back to me
    - Click start
    - Type: cmd
    - Right-click cmd.exe when it appears under Applications
    - Click Run As Administrator
    - Type the following: netsh int tcp set global autotuninglevel=disabled
    - Press enter

    are you at work or school by anychance? if microsft is blocked as you said then theres ya problem the ports blocked by your admin proberly

    Original Poster

    csiman;2033876

    - Click start - Type: cmd - Right-click cmd.exe when it appears under … - Click start - Type: cmd - Right-click cmd.exe when it appears under Applications - Click Run As Administrator - Type the following: netsh int tcp set global autotuninglevel=disabled - Press enter



    simon012;2033880

    Follow these instructions....see if it worksif not get back to me- Click … Follow these instructions....see if it worksif not get back to me- Click start - Type: cmd - Right-click cmd.exe when it appears under Applications - Click Run As Administrator - Type the following: netsh int tcp set global autotuninglevel=disabled- Press enter



    is the cmd the command prompt? i have done that in command prompt but it says "WARNING: Could not obtain host information from [*****]. Some commands may not be available. Access is denied."

    Original Poster

    jackt010;2033911

    are you at work or school by anychance? if microsft is blocked as you … are you at work or school by anychance? if microsft is blocked as you said then theres ya problem the ports blocked by your admin proberly



    thanks for your reply, I am at home and all the home computers have the same problems!!

    Banned

    brillangel;2033930

    thanks for your reply, I am at home and all the home computers have the … thanks for your reply, I am at home and all the home computers have the same problems!!


    aha - thats a different story then. I suspect your router.

    brillangel;2033930

    thanks for your reply, I am at home and all the home computers have the … thanks for your reply, I am at home and all the home computers have the same problems!!



    Try switching your router off for 30 seconds and then back on.

    Original Poster

    csiman;2033961

    aha - thats a different story then. I suspect your router.



    yeah sorry forgot to include that bit!

    stora;2033964

    Try switching your router off for 30 seconds and then back on.



    I have switched it off for one night and it still doesn't work, I want to reset it using the reset button but will that delete all the settings on it? Would it more likely be the router or internet?

    stora;2033964

    Try switching your router off for 30 seconds and then back on.



    I quite often have to do that...
    It may not work first time, so I repeat until all is OK.

    brillangel;2034052

    yeah sorry forgot to include that bit!I have switched it off for one … yeah sorry forgot to include that bit!I have switched it off for one night and it still doesn't work, I want to reset it using the reset button but will that delete all the settings on it? Would it more likely be the router or internet?



    Yes it will delete any settings you have entered and 'reset' the router back to factory defaults.

    Original Poster

    rockyfella;2034058

    I quite often have to do that...It may not work first time, so I repeat … I quite often have to do that...It may not work first time, so I repeat until all is OK.



    stora;2034084

    Yes it will delete any settings you have entered and 'reset' the router … Yes it will delete any settings you have entered and 'reset' the router back to factory defaults.



    oh ok, i will keep trying turning the router off and see if that works, thanks for all your help! rep left!!

    Banned

    any luck?

    Original Poster

    csiman;2035099

    any luck?



    no still not working! :cry:

    Banned

    try bypassing your router and if that fixes it, then at least we know it is your router.

    post your router make & exact model

    Original Poster

    csiman;2039759

    try bypassing your router and if that fixes it, then at least we know it … try bypassing your router and if that fixes it, then at least we know it is your router.post your router make & exact model



    i am not sure how to bypass it :oops:
    the make and model number is: Addon WAR2000 (addon-tech.com/war…tml)

    thanks!!

    Banned

    just unplug your modem cable that goes into your router and plug it straight into your pc.

    Original Poster

    csiman;2040242

    just unplug your modem cable that goes into your router and plug it … just unplug your modem cable that goes into your router and plug it straight into your pc.



    oh ok, so no need to connect the pc to the router? (sorry i am a bit dumb when it comes to these things!! :oops:)

    i am not at home at the moment but will try later and update on whether it worked or not here later! thanks!

    Banned

    brillangel;2044515

    oh ok, so no need to connect the pc to the router? (sorry i am a bit dumb … oh ok, so no need to connect the pc to the router? (sorry i am a bit dumb when it comes to these things!! :oops:) i am not at home at the moment but will try later and update on whether it worked or not here later! thanks!


    your pc is already connected to your router lol.

    thats why you are getting problems I believe.

    Original Poster

    csiman;2045077

    your pc is already connected to your router lol.thats why you are getting … your pc is already connected to your router lol.thats why you are getting problems I believe.



    Hi!

    I was going to try this method today, but thought I would try to see if it is still not working. But it worked, and can use msn etc now....have no idea what fixed it though!!! yay! lol :w00t::p

    But thank you guys soooo much for the help!! Rep left for all!! :thumbsup:
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