help needed in solving pc problem

13 replies
Found 12th Nov 2008
whenever i try to open/click the icon in control panel for add and remove and security centre. i cannot access, there is message ( Windows cannot access the specified device, path or file. you may not have appropriate permission)
using window xp thanks in advanced for any help

13 Comments

I presume your logged in as administrator?

BFM

BurningFeetMan;3444615

I presume your logged in as administrator?BFM



ditto

These guys will help you ]Click Here

Im sure we will help too, i just asked the obvious question first

BFM

Original Poster

BurningFeetMan;3444615

I presume your logged in as administrator?BFM


yes i am logged as administrator

Have you downloaded or installed anything recently as some viruses attempt to stop you from removing them

Banned

If the control panel isn't opening up, it could be caused by some malware.

To enable control panel in the registry,go to Start/Run/type:regedit /ok

then find :
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Look in the right pane if you can see the dword value "NoControlPanel" then your right click and modify change the value data to "0" or you can delete that dword value

Reboot or logoff & logon and try now.

it maybe a bit of malware changing the registry keys.
Last one I have seen that does this is a fake Kasperky program, but forgot its name. DOH!

Hope it helps

Original Poster

soupy;3445716

If the control panel isn't opening up, it could be caused by some … If the control panel isn't opening up, it could be caused by some malware.To enable control panel in the registry,go to Start/Run/type:regedit /okthen find :HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerLook in the right pane if you can see the dword value "NoControlPanel" then your right click and modify change the value data to "0" or you can delete that dword valueReboot or logoff & logon and try now.it maybe a bit of malware changing the registry keys.Last one I have seen that does this is a fake Kasperky program, but forgot its name. DOH!Hope it helps




yes it was malware after removing i have this problem.

i have try to set the data to 0 but still no joy...

Banned

do a system restore

Original Poster

csiman;3449789

do a system restore



done that still no joy

Banned

Blacklion;3449274

yes it was malware after removing i have this problem.i have try to set … yes it was malware after removing i have this problem.i have try to set the data to 0 but still no joy...



Your not using spysweeper are you?
That can stop you editing the registry or entering the control panel.

Original Poster

soupy;3455679

Your not using spysweeper are you?That can stop you editing the registry … Your not using spysweeper are you?That can stop you editing the registry or entering the control panel.



i use Malwarebytes' Anti-Malware it has remove all malware successfully.

While you have removed the malware it may not be the whole thing that was removed and it may have left bits of itself all over your system.

Download a copy of HiJackThis and head over to [url]www.techmonkeys.co.uk[/url] and post a coy of the log their with some details about the problems your having. They will guide you through ensuring all of the malware is gone and how to get back in to your control panel items
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