Help needed regarding online retailer


    I foolishly placed an order with these muppets when they had some HD DVD's cheap.

    I sent them an e-mail to cancel the order and they replied saying this had been done.

    Astonishingly got a despatched e-mail 10 days after I placed the order.

    Contacted them about this and they said send them back to a PO Box address in E17 London. I did this and obtained a proof of posting two weeks ago.

    They have still not refunded me and are not answering any e-mails.

    Phoned my credit card company and they can't help me.

    What can I do?

    Looked everywhere for a telephone number for them with no joy.

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