Help needed - Samsung LE37A457 cutting the picture off??

3 replies
Found 16th Dec 2008
I have just bought the Samsung LE37A457 from JL and when watching a film on TV yesterday I noticed that the credits which were aligned to the far left/right of the screen were being cut off so only half of the word was coming up.

is there a simple solution to this problem. I've tried flicking between widescreen, 4:3, zoom etc but it's made no difference at all. I am watchin through a normal virgin box.



Sounds like you have zoom mode enabled. Set your TV to widescreen mode (16:9) and also go into the setup of your virgin box and ensure that is set to widescreen too

You said you've checked all the TV output settings but have you checked those on the Virgin box? I don't use one of these but with a Sky box you have different outputs (4:3. 4:3L and 16:9) which if incorrectly selected can crop the screen.


Original Poster

Yes my tv and virgin box are both on widescreen but still no luck
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