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    Help-Paypal dispute!GHD straighteners

    Hi guys, I always come to you for any advice so here goes......
    I bought a hot pink pair of GHD straighteners from Ebay and paid immediately with Paypal.:thumbsup:
    I then received a mail from Ebay to say this was someone who had hacked into a sellers account to sell a job lot of them and they told me not to pay for the straighteners as I probably wouldn't get them.
    EEK! :x I immediately escalated a dispute with Paypal fearing the worst.

    To my surprise, the straighteners arrived this morning!!:w00t:

    However, they were not "brand new AND SEALED". They looked brand new but they were not sealed which worries me. The straighteners have the GHD hologram on them but feel really light and flimsy. :?
    Does anyone have them??? Is the pink plastic not as heavy as the black ones??

    I have looked at closing the dispute as I have actually RECEIVED the item but if I close the dispute, I can't open it again if they are counterfeit!

    What is the best thing for me to do??

    22 Comments

    Original Poster

    Hi guys, I always come to you for any advice so here goes......
    I bought a hot pink pair of GHD straighteners from Ebay and paid immediately with Paypal. :thumbsup:
    I then received a mail from Ebay to say this was someone who had hacked into a sellers account to sell a job lot of them and they told me not to pay for the straighteners as I probably wouldn't get them.:x
    EEK! I immediately escalated a dispute with Paypal fearing the worst.

    To my surprise, the straighteners arrived this morning!! :w00t:

    However, they were not "brand new AND SEALED". They looked brand new but they were not sealed which worries me. The straighteners have the GHD hologram on them but feel really light and flimsy. :?
    Does anyone have them??? Is the pink plastic not as heavy as the black ones??

    I have looked at closing the dispute as I have actually RECEIVED the item but if I close the dispute, I can't open it again if they are counterfeit!

    What is the best thing for me to do??

    Original Poster

    Sorry guys, have moved this now because it was in the wrong section!!!:oops:

    Original Poster

    Oh i've already moved!!! How did I do that????

    kAREN-ANGEL

    Oh i've already moved!!! How did I do that????



    You can't... I did

    What is the current status of the seller, are they still showing as being registered with ebay or has the account been suspended? If it's the former I'd get in touch with the seller as it might them that sold the straighteners rather than the person who hacked the account.

    Not sure exactly what happens in this situation as it's a bit odd although if there's any doubt about them I'd not take any risks. I can check with my sister regarding the feel and quality of them but I think someone here will get back to you sooner.

    John

    emmajk42

    Have a read of a guide on the net somewhere to satisfy … Have a read of a guide on the net somewhere to satisfy yourself..http://reviews.ebay.co.uk/FAKE-GHD-ghd-CERAMIC-HAIR-STRAIGHTENING-IRONS-BEWARE_W0QQugidZ10000000003238850?ssPageName=BUYGD:CAT:-1:LISTINGS:1


    thats very helpful. i bet 90% of the ebay ones are fake

    SpecialK

    thats very helpful. i bet 90% of the ebay ones are fake



    Yeah, I would say so.

    let us know what yours are Karen

    Karen are these the same GHD's you had a problem with before ?

    hotukdeals.com/for…768

    If yours are proper GHDs you will be able to register them on the GHD website ghdhair.com/fla…-PR the number will be on the holographic sticker on the straighteners. If I were you I'd try to register them, that way you'll soon know if they're legit or not.

    If you are in any doubt, as the seller is claiming the account has been hijacked just let the dispute run its course, you will most likely win plus as far as im aware you have to be an authorised outlet to sell GHD's which I doubt they are.

    You flippin women are damned high maintainance for my other half to wash-dry-style her hair its almost an hour!!! For me its less than a minute, rinse it under the shower give it a quick polish and buff with the towel and bobs your uncle! Thats it for me apart from a weekly five minute head shave! Maybe thats cos im lazy though, I can jump out of bed whack the coffee machine on jump in the shower have a shave, get dreesed have a jug of high strength coffee and be out the door in ten minutes!

    Original Poster

    Oh you guys are brill!!!!!!! Just leaving for work so checked my mails first - will do ALL the above when I get back and leave you all well deserved rep.....and yes, they are the ones hottoshop! Will let you know later folks, gotta dash!!!!

    Again, what would I do without this site????:thumbsup:

    Original Poster

    They Are Genuine!!!!!!

    Thankyou To You All.......very Surprised But Very Pleased!!!
    Does This Mean If There Is A Problem With Them, I Contact Ghd Themselves, Not The Seller???

    Going To Leave You All Rep X X X X

    most stuff on ebay is fake, be very very careful. Good feedback is really no guide, but it's good to check only the seller's negative feedback, and if there is one or more negative feedback about fakes, run away.

    kAREN-ANGEL

    They Are Genuine!!!!!!Thankyou To You All.......very Surprised But Very … They Are Genuine!!!!!!Thankyou To You All.......very Surprised But Very Pleased!!!Does This Mean If There Is A Problem With Them, I Contact Ghd Themselves, Not The Seller???Going To Leave You All Rep X X X X




    Yup, if you have a problem with them contact GHD... Make sure you leave the label with the hologram on the lead (near the plug) as it can void the guarantee on them if you remove it

    Glad they turned out to be genuine ones honey!

    Thanks Karen

    All's well that ends well then

    I still can't work out though why Ebay sent you that email Karen ? Did they reverse it or something and tell you the seller was ok?

    Strange one...................

    Original Poster

    I still can't work out though why Ebay sent you that email Karen ? Did … I still can't work out though why Ebay sent you that email Karen ? Did they reverse it or something and tell you the seller was ok?



    That why I have been so suspicious. It really doesn't make sense at all. They were sent from China and I 99% believed they weren't genuine but I am relieved as I hate being duped!

    I didn't have the sellers address to put in the GHD registration so I hope that doesn't void it if there are any problems.

    This site is the best thing since sliced bread! Thanks everyone x x

    Original Poster

    Forgot to add, no, Ebay have not reversed what they said so that adds to the questions!

    Morning Karen

    So tell me what happened to your Paypal dispute if ebay haven't reversed what they said.

    This is very confusing, lol

    Original Poster

    Banned

    try theshimmergirl on ebay bought GF GHD from there 2 years ago, checked the hologram code and registered them online no probs, price is good too
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