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    Help Please - My Xbox 360 got RROD

    my xbox died last night and the MFR date is 16/05/2006 does this microsoft will fix it for free as it under 3 years???

    16 Comments

    I think it depends on when you bought it and not the MFR date? I may be wrong, but just give them a call and quote your serial number and they'll soon fill you in. For the record though RROD is covered for 3 years so fingers crossed you should be ok! 2 weeks without xbox though! We've all been there though buddy, hang in there!!

    Original Poster

    just called xbox they are fixing it for free as its just in the 3 years so im happy at least i have a spear to cover me for the next 2 weeks:thumbsup:

    Do they fix it or replace it?

    Original Poster

    Pavers;4402933

    Do they fix it or replace it?



    they said they going to fix it but who knows they may replace it if they cant fix it

    mt 4th xbox is currently getting repaired absolte disgrace

    write down the serial number, when it comes back see if they repaired or replace it.
    they repaired mine

    Tanchi;4403089

    write down the serial number, when it comes back see if they repaired or … write down the serial number, when it comes back see if they repaired or replace it.they repaired mine



    they swap the serial numbers (i think)
    When mine came back, it had the same number, but it was just a sticker they had printed and stuck on.

    I know it is, just a shame it has such great games and Xbox Live is so good! If only it didn't suffer from the RROD it would be unstoppable. Lets hope they know for next time!!!

    TWIGGY4LIFE 666;4403466

    they swap the serial numbers (i think)When mine came back, it had the … they swap the serial numbers (i think)When mine came back, it had the same number, but it was just a sticker they had printed and stuck on.



    oh.. well in that case.. make a mark on the xbox somewhere with a pen or somthing

    are 360's reliable

    brawlzzz;4416464

    are 360's reliable



    if you buy a brand new one then yes probably.
    The elite (black one) would probably be better coz it's newer.

    Where do you call to report the fault ... Is it available on line?

    I think you can do it online.

    0800 587 1102
    Hours of operation:
    Monday-Friday: 09:00-22:00
    Saturday: 09:00-20:00
    Sunday: 09:00-17:00

    bitseylango;4632715

    0800 587 1102Hours of operation:Monday-Friday: 09:00-22:00Saturday: … 0800 587 1102Hours of operation:Monday-Friday: 09:00-22:00Saturday: 09:00-20:00Sunday: 09:00-17:00




    Thanks bitsey I'll do it now :thumbsup:

    You can do it online at xbox.com/sup…rt/ ... seemed quite straight forward .. Just got to wait and see what I get back

    The Xbox came back today ... looks like a new one :thumbsup:
    Thanks again for your help
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