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    Help regarding a DHL delivery im expecting

    Hi im expecting delivery of my new phone today, dhl will be delivering it but i now have to pop out for a few hours, what happens if they try to deliver to me while im out, could i collect from the depot later today?

    thanks

    8 Comments

    You'll have to wait and see what the card that they push through the door says - not sure if you'd be able to collect today though, as it would depend on what time the driver gets back to the depot.

    Original Poster

    jellybaby22

    if they bother to put a card through the door ( DHL never do if I miss a … if they bother to put a card through the door ( DHL never do if I miss a delivery ) It usually says you have to phone to arrange a redelivery... I just phone my local depot about hour befofre they close and they tell me if I can pick it up or not.... sometimes you cant if driver isnt back



    ok if not i guess i could collect it from the depot tomorrow?

    They will leave a card and you can collect from depot or if you phone the automated service, you can re-arrange for another day to save you a trip. You will need to tap in the parcel number and service centre code (on the back of the card). Simples.

    Original Poster

    tallpete33

    They will leave a card and you can collect from depot or if you phone the … They will leave a card and you can collect from depot or if you phone the automated service, you can re-arrange for another day to save you a trip. You will need to tap in the parcel number and service centre code (on the back of the card). Simples.



    ok what about ID as i have my driving licence but it has my old address on it and not the one they are delivering to, could i bring like a utility bill aswell along with it

    thanks

    what I would do is just leave a note saying "Dear DHL if not in please leave calling card, and leave package with a neighbour, thanks *signature*"

    Most of the depots for couriers around are way are 40 odd mins away so it saves the hassle.

    I dont ask my neighbours lol but they are nice anyway, if you have arsey neighbours might be better to ask them first if you put a note like that out

    strobez1977

    ok what about ID as i have my driving licence but it has my old address … ok what about ID as i have my driving licence but it has my old address on it and not the one they are delivering to, could i bring like a utility bill aswell along with itthanks






    yep they should accept both your licence and proof of address

    So did u miss them????? x

    funkinghellfire

    yep they should accept both your licence and proof of address



    I love your name hahaha x
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