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    Help, Repair Aspire One

    Hi, I bought this machine on 15/10/08 from pcworld, and it works well until a few days ago.
    The display is not right.
    Let's say there are 1024*600 point on the LCD, then the left 800*600 is showing things, the right 224*600 is dark.
    Within the 800*600 part, the upper 800*469 display the original thing that should be displayed in 1024*600, the lower 800*131 repeat the upper part.
    You can see the photo I took here:

    photo.163.com/pho…au/

    I'm wondering if there is anything pcworld can do for me.
    Can I return it or exchange it, if so, can I do it at stores other than sheffield?
    If not, can pcworld help me repair it, or should I contact Acer for it?
    Thanks.

    7 Comments

    1 year warranty. Take it back.

    Moved to Misc.. thanks for the report

    Does the screen look like that all the time? How does it look when ur in the BIOS?

    Original Poster

    Shengis;4655956

    1 year warranty. Take it back.



    Thx

    Original Poster

    DVS_Dee;4656001

    Does the screen look like that all the time? How does it look when ur in … Does the screen look like that all the time? How does it look when ur in the BIOS?



    It's the same when in BIOS

    it'll go back to acer to get repaired, then sent back to the store.
    acer repair their own products and don't let dsg tech guys have spare parts.
    we have sent numerous ones back from our currys store.
    usually quite a quick turnaround.

    Original Poster

    slackrat77;4661021

    it'll go back to acer to get repaired, then sent back to the store.acer … it'll go back to acer to get repaired, then sent back to the store.acer repair their own products and don't let dsg tech guys have spare parts.we have sent numerous ones back from our currys store.usually quite a quick turnaround.



    Yes, exactly. I left it to pcworld, they will call me when it comes back from acer.
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