EXPIRED

Help - Royal Mail Recorded Delivery + I've lost my receipt

Banned
I bought some presents for my nephew and sent them down recorded as they where under £25 each. there was 3 parcels the 3 went recorded delivery all posted on the same day.

i have put the receipts down and i cant find them now, is there anything that i can do as the parcels where posted on the 18th in the afternoon. one arrived friday, and there is still 2 to arrive.

41 Comments

probably delayed due to the xmas rush id wait a lil longer,not a lot you can do without the reciepts i dont think?

Just hope that they arrive - they aren't actually lost yet are they?

you say 1 arrived friday - if by chance thy still have wrapping - get the recorded number from it and check consecutive numbers either side

i have just checked my pack of recorded slips and they are in numerical order - not sure if the new automatic ones in post office work the same way

hope they are just late and not lost -:thumbsup:

I sent something on 13 Dec... still no delivery confirmation!
Bloody appaling service.

I lost a receipt with the tracking number, went back to the post office and the postmaster retrieved the number for me.

Calm down dear........ My mate rang up Royal mail the other day because her parcel hadn't been delivered for 13 days and the depot told her that it had a backlog of over 60,000 parcels so be patient ..... This was about four days ago so I imagine the backlog is close to 38.300,000 billion mwahh ha haaaaaaa

play.com sent me a memory card a week ago and still not here ........ why do rm have to be so useless every year :lol: they know people gonna send everything late lol

Banned

posted 19th, one arrived friday lol, am I missing something..... lol

DA63147;3835122

posted 19th, one arrived friday lol, am I missing something..... lol



That's not a bad delivery service !

DA63147;3835122

posted 19th, one arrived friday lol, am I missing something..... lol



Babbabooey;3835167

That's not a bad delivery service !


:w00t: :lol: same day delivery with recorded.

Original Poster Banned

Thursday arrived friday

Banned

you only posted on thursday afternoon! havent you heard of xmas post delays? 3-4 working days is average around this time. friday must have just been lucky.

Original Poster Banned

ok. i ws more concerned about me not having thre receipts for if or when the parcels get lost ect and if there was anything i could do

logyon;3835409

ok. i ws more concerned about me not having thre receipts for if or when … ok. i ws more concerned about me not having thre receipts for if or when the parcels get lost ect and if there was anything i could do



I'd go back to the Post Office and get them to track down your references. Don't wait until you *need* to do that incase of a claim, do it now.

Banned

Babbabooey;3835420

I'd go back to the Post Office and get them to track down your … I'd go back to the Post Office and get them to track down your references. Don't wait until you *need* to do that incase of a claim, do it now.


they wont have any reference. they dont scan the recorded label. they just type in postcode and issue a receipt.

Janeyjugs;3835056

I lost a receipt with the tracking number, went back to the post office … I lost a receipt with the tracking number, went back to the post office and the postmaster retrieved the number for me.



csiman;3835562

they wont have any reference. they dont scan the recorded label. they … they wont have any reference. they dont scan the recorded label. they just type in postcode and issue a receipt.



So who's telling porkies?

(They've always scanned the label whenever I've used recorded delivery by the way)

Banned

Babbabooey;3835604

So who's telling porkies?


i aint lying. just couldnt see how they would do it.

stick that up yer jacksy!

csiman;3835621

i aint lying. just couldnt see how they would do it.



er, maybe by looking back at their sales records for that day?
How do you think they track the recorded bit?
:roll:

Banned

Babbabooey;3835643

er, maybe by looking back at their sales records for that day? How do … er, maybe by looking back at their sales records for that day? How do you think they track the recorded bit?:roll:


DOH! - RM track parcel with bar code scanners. Post office isnt part of the RM :whistling:

csiman;3835658

DOH! - RM track parcel with bar code scanners. Post office isnt part of … DOH! - RM track parcel with bar code scanners. Post office isnt part of the RM :whistling:



yes they are :whistling:

Banned

RM & PO Counters LTD are subsidiaries of RM Holdings group so PO is not part of RM

Give a big hand to the newest member of my IGNORE list ]Babbabooey

lol

unfortunately not babbabooey........ PO is totally seperate company to RM, the PO are basically agents for RM, selling there service , they are seperare companies, thats how come you can't go in PO and ask them to track a parcel for you, you will need to ring RM or use the website

They are all part of the Royal Mail group.

Give a big hand to the muppet csiman who ignores people who disagree with him.... :roll::roll:

Banned

faevilangel;3835723

unfortunately not babbabooey........ PO is totally seperate company to … unfortunately not babbabooey........ PO is totally seperate company to RM, the PO are basically agents for RM, selling there service , they are seperare companies, thats how come you can't go in PO and ask them to track a parcel for you, you will need to ring RM or use the website


Spot on! Someone with some sense at last :thumbsup:

Babbabooey;3835726

They are all part of the Royal Mail group.Give a big hand to the muppet … They are all part of the Royal Mail group.Give a big hand to the muppet csiman who ignores people who disagree with him.... :roll::roll:



oh ffs children grow up ...........

Banned

logyon;3835409

ok. i ws more concerned about me not having thre receipts for if or when … ok. i ws more concerned about me not having thre receipts for if or when the parcels get lost ect and if there was anything i could do



Is it Passenger 57?

DanJackson;3835770

Is it Passenger 57?



lol, wrong thread me thinks

faevilangel;3835759

oh ffs children grow up ...........



+1, you tell him :thumbsup: Some people don't like it if you don't hold their exact opinion

Babbabooey;3835810

+1, you tell him :thumbsup: Some people don't like it if you don't hold … +1, you tell him :thumbsup: Some people don't like it if you don't hold their exact opinion



your both as bad as each other ........

your both right .......... they are both in the same group (like argos & homebase are in the home retail group) but you cannot go into homebase and ask them to sell you a tv from argos

so please say sorry to each other and spread the love @ this festive time

faevilangel;3835850

your both as bad as each other ........they are both in the same group … your both as bad as each other ........they are both in the same group (like argos & homebase are in the home retail group) but you cannot go into homebase and ask them to sell you a tv from argos



maybe not, but you ]can go to the post office and track a recorded delivery item

Babbabooey;3835894

maybe not, but you ]can go to the post office and track a recorded … maybe not, but you ]can go to the post office and track a recorded delivery item



aha didn't know that :lol: but as i said before, they cannot track your parcel in the post office counters ...... you will need to ring RM or use the websites ........

The Post Office branch theoretically will be able to get the tracking number for you, if they store the barcode and post code and are able to retrieve this information at a later date on the computer. They definitely process the barcode and postcode together as they scan the recorded sticker and print it on the reciept.

faevilangel;3835934

aha didn't know that :lol: but as i said before, they cannot track your … aha didn't know that :lol: but as i said before, they cannot track your parcel in the post office counters ......



I never said you could either? :thinking:

Original Poster Banned

i wll speak to the post office tomorrow morning. wont have time to get up there now as got to get my daughter dressed and the buggy up ect time i get there it iwll be shut

Wait until after 10am tomorrow (to make your trip to the post office) as we use recorded delivery every day and it nearly always takes about 3 WORKING days, I think the early one was was very lucky and the others will be there in the morning.......Things are a bit manic at the moment but RM are trying to get everything delivered .

Getting away from the point slightly but why oh why do people send stuff (worth under £36) to their relatives by recorded delivery? Do they think they are going to lie and say they havent received them?. It is a waste of money (and the Post office time). I can understand recorded being used for ebay and stuff where you dont know whether or not to trust the recipient, but ordinary post with a free cert of posting covers loss up to £36 (first class).

To make sure it arrives, a lot of stuff is stolen en route. If it goes missing it can be tracked, we use it all the time as people sometimes sign for it (for instance in flats) and the name is logged also.

Any news Logyon??? Have they had their post yet??

I've had similar problems with Royal Mail this year but mine was Special Delivery Next Day service which still hasn't arrived. :x

I did leave posting till the last minute but really had no choice due to a few money troubles during the first few weeks of December. And besides which they shouldn't offer the service this time of year if they know they can't live up to their promises!:whistling:

Still, luckily I managed to find my receipt so have printed off a claims form online to apply for a refund. Just a bit sad when your family don't get their Christmas presents in time :gift::cry::gift:

o just send my phone to be repaired and it was recored delivery however i lost the recipt and went to the post office i sent it from and thy said they do not hold any records of it and can not tell me my number. so how did they get yours back i would really like to know thanx.

Sorry, commenting is no longer available on this discussion.

Top Discussions
  1. Win 1 of 3 x £1000 Selfridges vouchers with Virgin Trains33
  2. Jazz apple slicer for the price of a stamp22
  3. Win a Karcher Xpert Pressure Washer66
  4. totalev.com comp - win an electric car1818

See more discussions