Posted 25th Jun 2019
So I have a YI camera and have the app installed on my Pixel 1 phone. ISP provider is Plusnet and have set up 2.5ghz WiFi frequency for the camera.

The issue I have is on the app when going through the setup selecting WiFi. What happens is when I select the 2.5ghz WiFi connection the field on the app changes to 'unknown ssid'. See screenshots below:

When selecting the WiFi I've tried going through the process of forgetting password and having to reinput and also not being on WiFi to begin when loading the YI app - made no diff!

I remember I had this issue before and not sure what I did to overcome this issue.

I am also on the latest version of YI app.

Please help!
Community Updates
Post a comment