help Virgin Media Cable Modem

Hi

can any one tell me if i was to buy a Virgin Media Cable Modem of ebay as my modem been playing up . would buying a second hand one of ebay work at my address.
i can get one local and like to try to see if fixes problem i having

21 Comments

the porter;8272748

ring vm they will send you another one



I was just about to say the same thing.

Original Poster

will they send another one if they cant find a fault with it? basicly i haveing trouble with a online game i play and it dosnt ping everyone like it used to but i cant find any problem outside the game conection fine etc .
just thought cud get one of ebay local to test take it not possible?

Buying another modem won't work as the modem has to be synced up to virgin.

Original Poster

matt3454;8272808

Buying another modem won't work as the modem has to be synced up to … Buying another modem won't work as the modem has to be synced up to virgin.



ok thanks i think i going to upgrade to 50mb then will get new modem

thanks for quicky replys

Could just be the router blocking ports (assuming your going through this)

Original Poster

DarrylJohn;8272857

Could just be the router blocking ports (assuming your going through this)


hi

Its not the router as have tried without the router so got be modem

Original Poster

would they let me sync a modem i buy of ebay just to test my problem as can get 1 right now for £5

Original Poster

the porter;8272928

they will send you an engineer out if you think you have a problem


pfff why do bods sell them on ebay if cant use them i sure its the modem and would like quick fix so can play my game ovber weekend

Banned

pothead13;8272916

would they let me sync a modem i buy of ebay just to test my problem as … would they let me sync a modem i buy of ebay just to test my problem as can get 1 right now for £5



no, as the modem is most likely stolen.

pothead13;8272962

pfff why do bods sell them on ebay if cant use them i sure its the modem … pfff why do bods sell them on ebay if cant use them i sure its the modem and would like quick fix so can play my game ovber weekend



you used to be able to hack them to get free broadband, but thats all but stopped now, hense being able to pick them up for a fiver now.

you'd be buying stolen property as the modems are rented not bought (your router if it came from Virgin, is yours to keep tho)

The modems are alrite, pre 50mb ones. Ambits and such. however the 50MB modem, is rented...

DarrylJohn;8274340

The modems are alrite, pre 50mb ones. Ambits and such. however the 50MB … The modems are alrite, pre 50mb ones. Ambits and such. however the 50MB modem, is rented...



all virgin media modems are rented, only the router is yours to keep.
selling them is against the law, plus they won't work as VM won't sync them

As advised in this thread you're better off having VM sort the router out themselves, at no cost to yourself.

I moved out of a cable area around 2 years ago, but then modem cloning was easily done. I could clone my little blue modem and use a Motorola SurfBoard instead (I wasn't too keen on those little blue things they sent out). It was just a case of copying a few settings from the blue modem. Not sure if this can still be done, but I don't see why not.

it probs can still be done but it goes against the T&C of your virgin contract and they'll boot you off if they find out, possibly take legal action against you if they can trace a modem thats been sold to you.
as it would come under receiving stolen goods.

Banned

nickw90;8274798

As advised in this thread you're better off having VM sort the router out … As advised in this thread you're better off having VM sort the router out themselves, at no cost to yourself.I moved out of a cable area around 2 years ago, but then modem cloning was easily done. I could clone my little blue modem and use a Motorola SurfBoard instead (I wasn't too keen on those little blue things they sent out). It was just a case of copying a few settings from the blue modem. Not sure if this can still be done, but I don't see why not.



it can't be done now (well not easily) as they have enabled bpi, extra security checks for macs appearing more than once and a fair bit of other security.

not all virgin modems sold are stolen though.

Well when my first 12 month period finished, they never once asked for the Ambit back. When a guy come to install teh 50MB BB, he said that virgin will want the modem back once finished with...

sometimes if they've stopped using a certain modem they may not want it back, but its still not yours to sell, you can dispose of it appropriately but you cant sell it, cos its not yours to sell, and it won't work on anyone's system (hence you being able to dispose of it).

if its still current, they probs will retrieve it

colinsunderland;8274943

it can't be done now (well not easily) as they have enabled bpi, extra … it can't be done now (well not easily) as they have enabled bpi, extra security checks for macs appearing more than once and a fair bit of other security.not all virgin modems sold are stolen though.



er...technically they are.
they're never the property of the customer, therefore selling them is against the law.
just cos they dont request it back, doesnt mean you can sell it, cos unless modded, it won't be synced by VM at their end.

in the early days, Telewest did allow you to use your own choice of modem, but that stopped quickly, as some people chose to use ones with USB connections instead of the supplied LAN card and a modem.
since just about every new PC and laptop now comes with LAN onboard as standard, they've phased out using ones with just a USB connection or allowing customers to use their own purchased one.

Banned

when they send a new modem out they tell you to dispose of the old one as you wish, the guy actually said to me I would get a tenner from a boot sale.

am sure virgin media would like to know that!
they won't work unless modded, so theres no point in selling them, its just encouraging piracy

Out of interest, will Virgin replace one of the Netgear Wireless Routers they provide? It was provided to me just under 2 years ago and has started becoming unreliable. I know its the router as my connection is stable when connected directly to the modem.

Obviously I can just buy a new router, but would Virgin replace for free in the interests of customer service? :-)
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