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    Help virus alert what is it please cannot remove

    I have coming up Realtime protection Scan
    Event virus found
    virus name Trojan.Zefarch!gen
    File: C;Windowsinusazukuya.dll
    Action taken clean failed:quarantine failed:Access denied

    Is this serious and how do i remove it please???? thanks

    13 Comments

    Banned

    restart in safe mode, then run a virus scan

    Original Poster

    will safe mode enable me to delete it ?please?

    Banned

    els;7963317

    will safe mode enable me to delete it ?please?



    yes, thats the idea, you start safe mode by tapping F8 when you restart, choose safe mode

    then when its running, start your av to scan, it will pick up stuff and then let you delete it

    Download Malwarebytes' Anti-Malware malwarebytes.org/ind…php run it and let it do its stuff.

    Original Poster

    tried that but same result !? thanks

    els;7963605

    tried that but same result !? thanks


    Even in safe mode ?

    Original Poster

    yes in safe mode its still says cc windows inusazukuya.dll infected, it was created in 2002 but only accessed recently ?

    Just googled "inusazukuya.dll" but comes up with no results is that the correct spelling ?

    Banned

    i dont suppose its antivirus2010 is it?

    ditto1962;7963717

    Just googled "inusazukuya.dll" but comes up with no results is that the … Just googled "inusazukuya.dll" but comes up with no results is that the correct spelling ?



    Just found that when executed, the Trojan copies itself as the following file:
    %Windir%\[RANDOM CHARACTERS].dll

    Turn off System Restore and try again

    Trojan.Zefarch - Removal
    symantec.com/en/…d=3

    Original Poster

    ditto1962;7963764

    Just found that when executed, the Trojan copies itself as the following … Just found that when executed, the Trojan copies itself as the following file:%Windir%\[RANDOM CHARACTERS].dllTurn off System Restore and try againTrojan.Zefarch - Removal http://www.symantec.com/en/uk/security_response/writeup.jsp?docid=2009-012801-2706-99&tabid=3



    Wow guys thanks so much, spelling inusazukuya.dll i couldn't find it when i googled it either
    running malwarebytes! but will try above alos thanks

    try system restore. sell it .and buy a mac.

    I have this virus on my computer at work and no matter what I do it comes back. I've turned off system restore - deleted any old entries - started in safe mode - ran AV
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