HELP! Weird things goin' on with my Acer...

17 replies
Found 23rd Feb 2008
I have an Acer 3610 lappy and have just bought a new power cable for it. It charges up no problem, but I can't use the mouse pad while its plugged in (works fine without the power cable in). Anyone know why, and how to sort it?

Cheers Guys n' Gals.

Foxy

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17 Comments

Perhaps try a system restore ?

Original Poster

How do I do that? Please bear in mind that I am a bit thick when it comes to PC's!

Foxy102;1621605

How do I do that? Please bear in mind that I am a bit thick when it comes … How do I do that? Please bear in mind that I am a bit thick when it comes to PC's!



START
CONTROL PANEL
PERFORMANCE AND MAINTENANCE
Look for SYSTEM RESTORE on the panel on the left.
Just follow the procedure through after that.

Original Poster

I haven't got performance and maintenance as an option. Could it be called something else?

Are you using XP? If not look for something similar to Performance and Maintenance. If you are using Windows 98 it won't be there.

This is from Microsoft Website

Method 1:
1. Click Start, and then click Help and Support.
2. Under Pick a Task, click Undo changes to your computer with System Restore.
3. Follow the instructions on the wizard.

Method 2:
1. Click Start.
2. Point to All Programs.
3. Point to Accessories.
4. Point to System Tools.
5. Click System Restore.
6. Follow the instructions on the wizard.

Just curious, by why are you suggesting to do a System Restore given that no software has changed? What exactly are you hoping it will fix?

nightswimmer;1621662

Just curious, by why are you suggesting to do a System Restore given that … Just curious, by why are you suggesting to do a System Restore given that no software has changed? What exactly are you hoping it will fix?



System Restore has fixed driver problems on my laptop in the past. System Restore restores the computer to the last point it was working correctly. It might not fix OP problem though.

Predikuesi;1621669

System Restore has fixed driver problems on my laptop in the past. System … System Restore has fixed driver problems on my laptop in the past. System Restore restores the computer to the last point it was working correctly. It might not fix OP problem though.



That's what I mean though, as far as I'm aware plugging in a new power cable wouldn't have changed any drivers/software.

Original Poster

That didn't work :-( Does anyone have any other ideas?

Foxy102;1621681

That didn't work :-( Does anyone have any other ideas?



Haven't got an answer to your problem, but if it helps, I've gotten some good help and advice from the ]Notebook Review forums in the past. They have a sub-forum specifically for Acer laptops.


p.s. Predikuesi, reading back I realise that my previous posts may have sounded grumpy - they weren't meant that way. :oops:

nightswimmer;1621688

p.s. Predikuesi, reading back I realise that my previous posts may have … p.s. Predikuesi, reading back I realise that my previous posts may have sounded grumpy - they weren't meant that way. :oops:



:thumbsup: I didn't take it that way either, so no problems.

Foxy102;1621681

That didn't work :-( Does anyone have any other ideas?



Just a thought. Is the power cable an Acer original and for that model? I'm thinking that maybe the tranformer end of it is disturbing the power to the mouse pad.

Apart from that, and I know it's a pain, you could use a mini wireless mouse until the problem is resolved.

Original Poster

Well, its got a bit more curious now. When the laptop is on my lap and charging the mousepad works fine. When its on a flat surface it doesn't :thinking:

Original Poster

Yep, it is an original power lead.

Foxy102;1621771

Well, its got a bit more curious now. When the laptop is on my lap and … Well, its got a bit more curious now. When the laptop is on my lap and charging the mousepad works fine. When its on a flat surface it doesn't :thinking:



I'm no expert in such things, but it may be static build up. If I put my Compaq laptop on my lap without something underneath (I use a Belkin sleeve) the screen colours distort. The same thing happens if it goes on a table without the sleeve. Try putting a rubber mat under the laptop to see if this is the problem with it.

PS. My Compaq is pretty old [not pretty ;)]. I noticed that some of the black paint had rubbed off the bottom of it. This is probably the cause of the static.

Foxy102;1621771

Well, its got a bit more curious now. When the laptop is on my lap and … Well, its got a bit more curious now. When the laptop is on my lap and charging the mousepad works fine. When its on a flat surface it doesn't :thinking:



Have you checked that the battery is firmly in place? I was thinking about the fact that the laptop works on your knees, thus the battery was being pushed up into place. Take the battery out (usually a slide button on the bottom of the laptop) and replace it making sure it is firmly in position. Might have been as simple a solution as that. Make sure all connections are firmly in place too.
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