Help with a computer problem

Hi i just remote assisted wtih my friend and he says now that hes computer is typing number instead of letters when hes typing
Hes now blaming me when i know its nothing i did

Anyone know how to fix it

Tried num lock or fn

Ideas?

Daniel

15 Comments

Tech support 101...

Reboot

Original Poster

Aggy

Tech support 101...Reboot


No hes given it to his dad and hes saying to me "oh daniel youve f***ed it up

Its just something on the keypad hes pressed and it just coincidence that we were remote assisting wehn it happened

Like when your typing and it deletes itself because you have insert pressed

I'd still reboot first, if it is a keyboard press it will reset when it comes back up.

It definitely sounds like the number lock, you need to hold down FN when you press the number lock.

Original Poster

catman

It definitely sounds like the number lock, you need to hold down FN when … It definitely sounds like the number lock, you need to hold down FN when you press the number lock.


Yer i said that to him but he said it didnt work

Original Poster

Aggy

I'd still reboot first, if it is a keyboard press it will reset when it … I'd still reboot first, if it is a keyboard press it will reset when it comes back up.


thought you meant wipe the comp

You mean restart the comp

You could always do a System restore to a time just before the Remote Assist, thats if he has it turned on.

dandoc2

thought you meant wipe the comp You mean restart the comp



Lol, yes reboot, as in reboot!

It's almost always the first step in any tech support. It clears any temp changes or glitches. That way if its still doing it when it restarts you know its a system change. Saves spending ages trying to fix something that isn't really broken.

Aggy

Lol, yes reboot, as in reboot!It's almost always the first step in any … Lol, yes reboot, as in reboot!It's almost always the first step in any tech support. It clears any temp changes or glitches. That way if its still doing it when it restarts you know its a system change. Saves spending ages trying to fix something that isn't really broken.



lol

"Have you tried turning it off and on?"

"My car isn't working"
"Have you tried getting out of it and then getting back in again?"

Banned

Alfonse

lol"Have you tried turning it off and on?"



You've been watching too much 'The IT Crowd' ......next step, 'Is it plugged in?'

Banned

billyX

"My car isn't working""Have you tried getting out of it and then getting … "My car isn't working""Have you tried getting out of it and then getting back in again?"



You think you are being funny....however I was told this when my lorry wouldn't start the other day.

Apparently the immobilser has a sensor linked to the door, and it doesn't properly remobilise the engine until its completely left alone. So I was told to take the key out of the ignition, step out of the lorry and close the door, wait 15 seconds then get back in again.

.....And it worked!!! :w00t:

UltimoScorpion

You've been watching too much 'The IT Crowd' ......next step, 'Is it … You've been watching too much 'The IT Crowd' ......next step, 'Is it plugged in?'



Nah, I live it.

catman

It definitely sounds like the number lock, you need to hold down FN when … It definitely sounds like the number lock, you need to hold down FN when you press the number lock.



My thoughts exactly, sounds like the setting has been left on from the remote session.

John

UltimoScorpion

You think you are being funny....however I was told this when my lorry … You think you are being funny....however I was told this when my lorry wouldn't start the other day.Apparently the immobilser has a sensor linked to the door, and it doesn't properly remobilise the engine until its completely left alone. So I was told to take the key out of the ignition, step out of the lorry and close the door, wait 15 seconds then get back in again......And it worked!!! :w00t:



Isnt a car/lorry just a big computer now anyway? My Megane CC has auto lights, wipers, etc- all I need to do is press 'start' and steer the ******.
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