Groups

    help with AVG

    I have AVG installed on my laptop but I have a problem! It says its outdated and I'm not protected... when I update it it says it needs to restart so I click restart and when its on again it says the same that its out dated, done it 5 times now.

    15 Comments

    Try reinstalling it. If that doesn't work, I've heard good things about avast, that's free too.

    I take it you have the AVG free? I know its obvious but have to turned off your computer and treid it again, or just clicked the restart?

    Try going to website direct and updating the AVG from there.

    Original Poster

    ChipSticks;4357968

    Try reinstalling it. If that doesn't work, I've heard good things about … Try reinstalling it. If that doesn't work, I've heard good things about avast, that's free too.


    just tried uninstalling it and it wont let me?! it says uninstall failed?
    viper;4357993

    I take it you have the AVG free? I know its obvious but have to turned … I take it you have the AVG free? I know its obvious but have to turned off your computer and treid it again, or just clicked the restart?


    yes its AVG free, I've just clicked restart... is that not the same? sorry not too clever with computers lol. when it restarts it turns my whole laptop off and starts it up again. should I shut it down and turn it on myself ?

    Original Poster

    amcol;4358051

    Try going to website direct and updating the AVG from there.



    I'll give that a go thanks

    Download the latest version (release two weeks ago) via Download.com (that is where the AVG site will redirect you to anyway.) When you install, it will automatically uninstall the old version anyway.............

    ]http//ww…col

    Original Poster

    dancrawley;4358171

    Download the latest version (release two weeks ago) via Download.com … Download the latest version (release two weeks ago) via Download.com (that is where the AVG site will redirect you to anyway.) When you install, it will automatically uninstall the old version anyway.............]http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=mncol



    thank you lots, tried everything else and it still says the same. fingers crossed

    thanks

    Banned

    have you tried turning off and starting manually? also avg do have blips in it, this happened to me a while back, tried next day and it was fine

    Original Poster

    sassie;4358226

    have you tried turning off and starting manually? also avg do have blips … have you tried turning off and starting manually? also avg do have blips in it, this happened to me a while back, tried next day and it was fine



    yes turned it off and on manually but still the same, now downloading newer version so hopefully it'll work.

    it says its been out of date since 2nd of feb :w00t::oops: oh dear!

    Could just have a lot of definitions to update...

    Open the AVG console, and click the Update Now link on the left bar - Sometimes I find it works when autoupdate or right clicking update doesn't work.

    If all else fails, try installing the latest version as has been suggested.

    Let us know how you get on.

    *edit* Another option is to leave it for a day, see if ti fixes itself, or even a few hours. AVG sometimes can sort itself out if it's out of date and fails to update.

    mine did that yesterday nd 3 weeks ago, but seems ok now

    Original Poster

    DragonChris;4358341

    Could just have a lot of definitions to update...Open the AVG console, … Could just have a lot of definitions to update...Open the AVG console, and click the Update Now link on the left bar - Sometimes I find it works when autoupdate or right clicking update doesn't work.If all else fails, try installing the latest version as has been suggested.Let us know how you get on.*edit* Another option is to leave it for a day, see if ti fixes itself, or even a few hours. AVG sometimes can sort itself out if it's out of date and fails to update.




    thanks, I ended up downloading the newer version and all is better now! thank you so much!! x

    kirsty1981;4358544

    thanks, I ended up downloading the newer version and all is better now! … thanks, I ended up downloading the newer version and all is better now! thank you so much!! x



    No problem, glad you got it sorted

    kirsty1981;4358544

    thanks, I ended up downloading the newer version and all is better now! … thanks, I ended up downloading the newer version and all is better now! thank you so much!! x





    Great - glad it worked :thumbsup:

    Original Poster

    dancrawley;4358692

    Great - glad it worked :thumbsup:



    thank you x :-D
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Surprise! The HUKD Summer Flamedeer Hunt 2017 **OFFICIAL THREAD** (trading …268914
      2. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7764562
      3. Labour MP Naz Shah retweeted calling for abused white girls to shut their m…1231
      4. Meerkat Movies (2 for 1 Cinema Codes) | Official Trading Thread416714128

      See more discussions