Groups

    help with connecting to internet

    i have got a problem with getting my childrens pc online, i have searched google and havent found the answer.
    i have a belkin router and their pc is connected to this via a usb adapter, its been online before without problem but now it wont.
    i have entered the hex key ect and it says im connected with good strength , but i have limited or no activity, on a repair it says cannot connect to defult gateway, and the ip cannot be renewed. what do i do? costs too much to phone virgin media now they have stopped giving broadband advice on phone for free.

    help if you can as kids need pc for homework .

    20 Comments

    Maybe it's because you searched googlew, try just google innit

    Original Poster

    stange thing is tho i can connect to internet wileless with my laptop no problems, this has a internal wireless card .

    Original Poster

    the.tourist

    Maybe it's because you searched googlew, try just google innit



    lol, i tried them as well

    Banned

    turn router off then back on?

    Original Poster

    ok will try it

    Banned

    sorry cant help, but have you looked on [url]www.moneysaving[/url] expert.com, they have some really good tech guys on there

    pop a search in the tech board if you not a member, may have already been asked, just a thought if you get no response soon :thumbsup:

    forums.moneysavingexpert.com/for…=29

    katya1971

    i have got a problem with getting my childrens pc online, i have searched … i have got a problem with getting my childrens pc online, i have searched google and havent found the answer.i have a belkin router and their pc is connected to this via a usb adapter, its been online before without problem but now it wont.i have entered the hex key ect and it says im connected with good strength , but i have limited or no activity, on a repair it says cannot connect to defult gateway, and the ip cannot be renewed. what do i do? costs too much to phone virgin media now they have stopped giving broadband advice on phone for free.help if you can as kids need pc for homework .



    firstly go to dos (start menu--->run then type in cmd, then get to your root directorry by typing in cd.. until you get back to your local drive eg. C:\ then type in ipconfig /release then ipconfig /renew)

    if this doesnt work look below



    katya i had the same problem with my pc about 6 months ago, i ended up reinstalling some files that had gotten corrupted from my windows disc.

    2 months ago the exact same thing happened to my girlfriend's sisters pc i went round and couldnt remember how i had fixed it when i had the problem, so i ended up reformatting her pc.

    Took me about a hour or 2 not so bad as long as you know which sound/graphics drivers to reinstall when you set it back up, and if you do decide to reformat it remember to back up your important files, eg work/college/school documents.

    Just a few quick tests before heading off in to the unknown!

    [LIST=1]
    [*]Unplug the Kids USB connection to the modem.

    [*]Turn the power off both to the modem and the router and wait 30 seconds

    [*]Switch on the modem and wait for the lights to stay static (aka all connected)

    [*]Switch on the router and again wait to it is connected to the modem.

    [*]Plug the USB connection into the kids PC and then see if it connects.
    [/LIST]

    Hi, I have the same problem with one of my pc's, all i do is unplug the usb adapter and plug it back in and it works fine, i don't know why it keeps having this problem but it works fine after i plug it back in.

    Hope this helps

    I'm with Virgin media and have an occasional problem with the wireless on the laptop (using a D-link setup) i have to uninstal and reinstall the PCMIA card

    Original Poster

    thanks sassie

    Original Poster

    right i be back to report if i get some joy with any of your kind help . thanks guys have posted on mse forum also so maybe will get sorted .
    x

    Banned

    do routers even have usb connectable sockets?i thought they were all wireless and ethernet?
    anyone know?

    hayton2k3

    do routers even have usb connectable sockets?i thought they were all … do routers even have usb connectable sockets?i thought they were all wireless and ethernet?anyone know?



    Yes they do.

    From what I have read it is a problem with the local PC as the Laptop can connect to the router.

    I suspect currupt drivers on the PC. Try removinging these and reistalling.

    Original Poster

    is this weird but after doing an ipconfig i have no gateway address should i have one ?

    Original Poster

    Dhaos

    firstly go to dos (start menu---run then type in cmd, then get to your … firstly go to dos (start menu--->run then type in cmd, then get to your root directorry by typing in cd.. until you get back to your local drive eg. C:\ then type in ipconfig /release then ipconfig /renew)if this doesnt work look belowkatya i had the same problem with my pc about 6 months ago, i ended up reinstalling some files that had gotten corrupted from my windows disc.2 months ago the exact same thing happened to my girlfriend's sisters pc i went round and couldnt remember how i had fixed it when i had the problem, so i ended up reformatting her pc.Took me about a hour or 2 not so bad as long as you know which sound/graphics drivers to reinstall when you set it back up, and if you do decide to reformat it remember to back up your important files, eg work/college/school documents.



    tried the ipconfig release/renew and it did nothing at all ,,ahh looks like im gonna have to redo my windows grrrr.

    Banned

    cant you just do system restore?

    katya1971

    tried the ipconfig release/renew and it did nothing at all ,,ahh looks … tried the ipconfig release/renew and it did nothing at all ,,ahh looks like im gonna have to redo my windows grrrr.




    STOP.

    It can not see the gatway thats all. You don't need a fresh install.

    Original Poster

    i could systen restore but what to ? seems this has happened since i upgraded my main pc (one directly connected to router) changed from xp to vista ? didnt think it would cause probs .

    i have checked all the settings on my router and they seem fine.

    Original Poster

    stora

    STOP.It can not see the gatway thats all. You don't need a fresh install.



    ok how can i make it see the gateway please ?
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Need help with home Internet dropping out please22
      2. Anyone got a spare Argos 10% code from the Xbox Minecraft mistake?56
      3. Should I buy brand new wd drive without warranty on ebay78
      4. Jury service69

      See more discussions