Help with Ebay Account Theft

I am having alot of trouble with Ebay accounts. So far within the last 3 weeks it has been hacked into 3 times, twice in 2 days.I have 2 accounts as i use one when i am having trouble with the other so both are hacked into.I have emailed & talked to ebay live and have told them that it is now happening often.Any ides what i should do next ?
Starting to get very annoyed & thinking of just closing the accounts.Help appreciated

12 Comments

Where are you logging on to the accounts, just at home?

Sounds like more trouble than it's worth :?

sounds like a keylogger on the comps you are using

Original Poster

PhearFactor;3053710

Where are you logging on to the accounts, just at home?



Yes only at home.Yesterday at about 1.00am it got hacked into & again just now.I was just browsing when i noticed i could not log on.

spenz09;3053712

sounds like a keylogger on the comps you are using



Indeed it does. If this is on his/her home computer then they need to get it sorted as quickly as possible. Especially if they are using something like on-line banking.

Snake;3053714

Yes only at home.Yesterday at about 1.00am it got hacked into & again … Yes only at home.Yesterday at about 1.00am it got hacked into & again just now.I was just browsing when i noticed i could not log on.



I am not sure if you are able to fix this yourself or not. Scanning for a keylogger and removing is what sounds like needs to be done as soon as possible. You could always take it to a technician to fix. I advise you to do it before using the computer again though.

Original Poster

spenz09;3053712

sounds like a keylogger on the comps you are using



How do i check if i have this on my comp.I have scanned my comp but nothing

You could try this:

pctools.com/spy…or/

I have personally never been infected by a keylogger or seen a PC infected by one, so I am not to sure unfortunately.

Original Poster

PhearFactor;3053722

You could try this:http://www.pctools.com/spyware-doctor/I have … You could try this:http://www.pctools.com/spyware-doctor/I have personally never been infected by a keylogger or seen a PC infected by one, so I am not to sure unfortunately.



Thanks will try this & see what happens.

I would also use a different pc to change any passwords for anything online until you get it sorted.

I'd find another machine which is safe and change all passwords that you have used on that PC, ie banking, email, etc etc

Snake;3053717

How do i check if i have this on my comp.I have scanned my comp but … How do i check if i have this on my comp.I have scanned my comp but nothing



sorry i also have no experience of this situation. personally i would find a dedicated techie forum and get help there, maybe forums.techguy.org/

1) do you have a firewall - anti virus - antispyware installed? (if not let me no and i will help you get what you need)
2) have you changed your passwords on ebay (make sure you use a mixture of random numbers and digits you can remember
3) i would download all the above (if you dont have it already) unplug your pc from the net and install it all and run the scans in safe mode see what nasty's it picks up
4) download and run hijack this and post the results on the dedicated forum as there maybe a clue to some of the nasty's on there
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