HELP WITH MARSHAL WARD,VERY SITES, YOUR EXPERTIES

Banned 11 replies
Found 22nd Jun 2010
I've recently placed an order on marshall ward. i used the discount code £30 off if you spend £60. the code was accepeted and i can see the invoice that i should be paying £30. but i checked my bank statement and i was charged £60. they do say on the website that actual total money will be charged initially and the discount will be refunded.
can anyone confirm that it happens like that .
thanks in advance

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11 Comments

yes it does as long as you havent done it before..

Why don't you just call them and ask?

What is experties?

Sure does. Log into your account on the site (very/ littlewoods etc) and it gives you a transactrion summary.

should show the full amount being taken and the £30 being credited back seperatly.

Original Poster Banned

chester123;8893184

Why don't you just call them and ask?What is experties?



dont want to call 0844 number
experties : if you have gone through the same experience:thumbsup:

Placed an order from Very a few months ago. Used two codes. Same thing happened to me. They refunded the money the day the item was dispatched. If its the first time you have used the voucher you have nouthing to worry about. From reading threads posted on this site members have used codes over and over again with various forms of luck.

You will need to make numerous calls to their 0844 number until you get the £30 back. Some customer sdvisors will try and fob you off by saying that you will receive the £30 discount.

But, believe me its going to be quite difficult. I have dealt with them before and have been unsatisfied with their customer service and quality of goods.

try reading the small print in your account, it tells you there that they charge you the full amount then refund

Original Poster Banned

thanks everyone. i'll wait and see when would i get my refund as i have recieved the order.

It takes the full amount in the begining, and when you receive it they refund the voucher.

chester123;8893184

What is experties?



They are basically just really professional cravats.

mr.potato_head;8893287

They are basically just really professional cravats.



LOL.
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