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    help with my sky+box

    hi was watchin a recording earlier and the box made a sound and turnt off wouldn come on for bout 20 mins. After it finally came on it says a sky+ error has occured press select to restart or continue without it, so i pressed select and it switched itself off again and when it finally came back on same thing no sky plus. Did this once more but again no sky plus any suggestions?? or anyone got the sky number pref the cheap number cheers rep will be left

    28 Comments

    what make is it? is it HD or regular sky plus?

    Have you tried turning it off at the socket for a couple of minutes then turning it back on?

    Original Poster

    maffster;7097624

    what make is it? is it HD or regular sky plus?



    regular

    Original Poster

    jeany123;7097649

    Have you tried turning it off at the socket for a couple of minutes then … Have you tried turning it off at the socket for a couple of minutes then turning it back on?



    yep left it off for 15 mins but still the same :cry:

    I had an amstrad sky plus box that kept randomly switching off, it was the power supply. another issue is heat a lot of the time, how hot is it getting?

    sounds like a hard drive fault
    you could try fitting another if you have a spare pc one

    Original Poster

    jeany123;7097746

    http://www.saynoto0870.com/search.php



    cheers ill give them a call in a bit if i dont find a solution on here rep left

    Original Poster

    wolf359;7097802

    sounds like a hard drive faultyou could try fitting another if you have a … sounds like a hard drive faultyou could try fitting another if you have a spare pc one



    nope thats not gonna happen cheers anyway

    Original Poster

    i know when this happened to me last year however the box wouldn switched back on at all then someone told me to do the back up but cant remember what to do now

    bellows;7097848

    i know when this happened to me last year however the box wouldn switched … i know when this happened to me last year however the box wouldn switched back on at all then someone told me to do the back up but cant remember what to do now



    Switch off power, Then Hold Back up whilst switching it back on.

    It'll reset and hopefully cure the problem.

    Try downloading the software again this can help sometimes, also do a planner rebuild

    Original Poster

    tonyg1962;7098159

    You can do a full reset but you will lose all … You can do a full reset but you will lose all recordings,http://noods.wordpress.com/2008/08/14/how-to-reset-your-sky-box/



    dont wanna do that got too much saved

    You dont need to do a full reset, just do a software download and a planner rebuild you will not loose recordings

    Switch off power at mains, hold down backup button on the box, plug back in, keep holding button about 30 seconds later a message will appear on screen and it will download the latest software

    Original Poster

    deanos;7098273

    You dont need to do a full reset, just do a software download and a … You dont need to do a full reset, just do a software download and a planner rebuild you will not loose recordingsSwitch off power at mains, hold down backup button on the box, plug back in, keep holding button about 30 seconds later a message will appear on screen and it will download the latest software



    just doing that lets hope it works :thumbsup:

    Fingers crossed m8

    Original Poster

    not looking great takin its time to come back on

    Original Poster

    still wont turn on

    Original Poster

    okay back on now but still no sky plus what next??

    Is the hard drive spinning ?

    tonyg1962;7098159

    You can do a full reset but you will lose all … You can do a full reset but you will lose all recordings,http://noods.wordpress.com/2008/08/14/how-to-reset-your-sky-box/



    bellows;7098167

    dont wanna do that got too much saved



    this exact problem happened to me last week and unfortunately what tony has suggested is what I had to do...............was gutted as had recordings of my son on tv but it got sorted straight away when I done that

    Did you do a planner rebuild ?

    A full reset is last resort, i would leave it unplugged from the mains overnight if still no joy in the morning then sounds like a full reset will have to be done.

    Original Poster

    deanos;7099543

    Is the hard drive spinning ?



    :? its making the usual noises

    Original Poster

    deanos;7099652

    Did you do a planner rebuild ?A full reset is last resort, i would leave … Did you do a planner rebuild ?A full reset is last resort, i would leave it unplugged from the mains overnight if still no joy in the morning then sounds like a full reset will have to be done.



    how do i do rebuild?

    Original Poster

    bossyboots;7099570

    this exact problem happened to me last week and unfortunately what tony … this exact problem happened to me last week and unfortunately what tony has suggested is what I had to do...............was gutted as had recordings of my son on tv but it got sorted straight away when I done that



    if i have to lose everything then i plan to cancel my sky and just get a freeview recorder but thanx anyways

    bellows;7099672

    how do i do rebuild?



    1. Press services on your Sky+ remote control, then select System Setup.
    2. Press (number) 0, then 1, then select to access the Installer Menu.
    3. Highlight Sky+ Planner Rebuild and press select.


    May be more help here>
    sky.com/por…310

    Original Poster

    had to do a complete restart so lost everything now i have cancelled sky but thanx everyone for tryin to help rep left
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