help with navman f10

    i was updating my satnav navman f10 the other day and now when i turn it on its just stays on the boot up screen and then comes up with:

    Application smartST_CE.exe has preformed an illegal operation and will be shut down.
    If the problem persists , contact the programme vendor
    Programme: smartST_CE.exe
    Exception: 0xC0000005
    Address: 00040BE4

    i have tried updating it gain but no joy, when i plug it in i can still access all the programme files and other files,
    any help would be greatly appreciated

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