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    Help with new cubecart website

    i am trying to install cubecart on my web site that iv just setup and iv followed all the instruction correctly but when i try to bring up the installed by putting my domain in i get the following error

    403 - Forbidden: Access is denied.
    You do not have permission to view this directory or page using the credentials that you supplied.

    i don't know how to change the permissions as the web hosting is on a windows sever with fasthosts i also only have a MySQL database on db4free.net/ does that make any difference ?

    rep will be left to anyone who can help

    7 Comments

    you need to change the permissions in the file manager, on fasthosts.... or log in to ftp and do it that way

    Original Poster

    faevilangel;5416184

    you need to change the permissions in the file manager, on fasthosts.... … you need to change the permissions in the file manager, on fasthosts.... or log in to ftp and do it that way



    this is what comes up when you try in file manager in fasthosts

    An error has occured

    Unable to execute site command chmod 0755 /htdocs/store. Note that the CHMOD command is only available on Unix FTP servers, not on Windows FTP servers.

    scott160592;5416220

    this is what comes up when you try in file manager in fasthosts An error … this is what comes up when you try in file manager in fasthosts An error has occuredUnable to execute site command chmod 0755 /htdocs/store. Note that the CHMOD command is only available on Unix FTP servers, not on Windows FTP servers.



    hmmmm windows :roll: i always use linux servers for hosting (but thats another story)

    it seems it could be a problem with your hosting account, login to the support centre on [url]www.fasthosts.co.uk/support[/url] and see oif any help on there

    i can't view there support without login details :lol:

    Original Poster

    faevilangel;5416288

    hmmmm windows :roll: i always use linux servers for hosting (but thats … hmmmm windows :roll: i always use linux servers for hosting (but thats another story)it seems it could be a problem with your hosting account, login to the support centre on [url]www.fasthosts.co.uk/support[/url] and see oif any help on therei can't view there support without login details :lol:



    i think im just going to cancel as i haven't payed for the hosting yet as i need a linux server and mySQL database

    scott160592;5416322

    i think im just going to cancel as i haven't payed for the hosting yet as … i think im just going to cancel as i haven't payed for the hosting yet as i need a linux server and mySQL database



    i will go and dig out a list of reputable hosts for you, on linux with mysql :thumbsup:

    Original Poster

    faevilangel;5416382

    peartree http://www.hosting.peartreeuk.com/hosting.htmlwesh … peartree http://www.hosting.peartreeuk.com/hosting.htmlwesh http://www.wesh.co.uk/csnewmedia http://www.csnewmedia.co.uk/more http://www.webdesignerforum.co.uk/index.php?showtopic=19896



    there all a bit pricey was looking for something no more then £6 per month :thumbsup:
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