Help with non-cooling fridge

My 2 year old fridge has stopped cooling. It makes all the right noises but stays warm. Anyone got any idea what might be wrong and if this can be repaired? Thanks in advance for all help. xx

18 Comments

Its probably the thermostat - we had a hotpoint with a similar problem - cost about £12 for the thermostat and £40 call out fee for fitting......

Original Poster

gari189;5787084

Its probably the thermostat - we had a hotpoint with a similar problem - … Its probably the thermostat - we had a hotpoint with a similar problem - cost about £12 for the thermostat and £40 call out fee for fitting......


I thought they didn't make any noise if the thermostat had gone? Thanks for the help

Susannah;5787102

I thought they didn't make any noise if the thermostat had gone? Thanks … I thought they didn't make any noise if the thermostat had gone? Thanks for the help


its defenatly not the thermo if you here noise
it is the chem tank or pump
sorry sweetie its a new fridge as its not worth the cost of repair

Original Poster

raptorcigs;5787150

its defenatly not the thermo if you here noiseit is the chem tank or … its defenatly not the thermo if you here noiseit is the chem tank or pumpsorry sweetie its a new fridge as its not worth the cost of repair


Was beginning to think I might need a new one. Thanks for help.

Susannah;5787102

I thought they didn't make any noise if the thermostat had gone? Thanks … I thought they didn't make any noise if the thermostat had gone? Thanks for the help



We thought that too but thats not what the repairman said.....you can check if its the thermostat by bypassing the thermostat but I would only try it if you are competent with electrics

Original Poster

gari189;5787223

We thought that too but thats not what the repairman said.....



and the thermostat repair fixed it? If so, it's got to to be worth trying. Ta.:thumbsup:

Susannah;5787279

and the thermostat repair fixed it? If so, it's got to to be worth … and the thermostat repair fixed it? If so, it's got to to be worth trying. Ta.:thumbsup:


Yep but then it went again 3 or 3 years later

I would try googling your model and see if you can find instructions how to do it - its supposed to be quite simple and you can get the thermostats online and from local eletrical suppliers.

I asked the wife to watch the repair man and tell he what bits he removed but she missed it!

For instance this describes how to replace a thermostat in a Hotpoint

I fixed my broken fridge in a Hotpoint 8553 Combination Fridge-Freezer?
The fridge unit was found not to be cold.

SWITCH OFF AND UNPLUG THE POWER TO THE WHOLE CABINET. Keep the freezer door closed to retain frozen food at a safe temperature.

I removed the plastic cover for the thermostat tube on the right inside wall of the fridge compartment. This reveals the thermostat tube, leading from the cold plate at the back of the compartment to the temperature control unit. The mains feed into the control, and mains feed out to the compressor are connected via spade connectors.
I made up a short bypass lead with a MALE spade connector on each end. I removed the IN and OUT female connectors from the control, and plugged my bypass lead into the IN and OUT connectors. I THEN ENCLOSED THIS LIVE ASSEMBLY IN AN INSULATING SHEATH AS A PRECAUTION AGAINST SHOCK.
On reconnecting and switching on the mains, the fridge compressor burst into life, and after a few minutes the cold panel at the back became cold. This confirmed that the compressor and refrigeration functions were OK.
REMOVE POWER AND UNPLUG THE MAINS.
I restored the faulty control thermostat connections and replaced the cover as a temporary measure.
I obtained a replacement fridge thermostat assembly from my local parts supplier and OBSERVING SAFETY PRECAUTIONS AS ABOVE, replaced the faulty one. Total Cost? £12-00 plus petrol.
Cheaper than a new fridge-freezer.
BEWARE!!! - do not make sharp bends in the thermostat tube. This will cause the tube to crack, releasing the actuating gas, and rendering the thermostat BROKEN!!!

Original Poster

gari189;5787313

Yep but then it went again 3 or 3 years later I would try googling your … Yep but then it went again 3 or 3 years later I would try googling your model and see if you can find instructions how to do it - its supposed to be quite simple and you can get the thermostats online and from local eletrical suppliers.I asked the wife to watch the repair man and tell he what bits he removed but she missed it!For instance this describes how to replace a thermostat in a HotpointI fixed my broken fridge in a Hotpoint 8553 Combination Fridge-Freezer?The fridge unit was found not to be cold.SWITCH OFF AND UNPLUG THE POWER TO THE WHOLE CABINET. Keep the freezer door closed to retain frozen food at a safe temperature.I removed the plastic cover for the thermostat tube on the right inside wall of the fridge compartment. This reveals the thermostat tube, leading from the cold plate at the back of the compartment to the temperature control unit. The mains feed into the control, and mains feed out to the compressor are connected via spade connectors.I made up a short bypass lead with a MALE spade connector on each end. I removed the IN and OUT female connectors from the control, and plugged my bypass lead into the IN and OUT connectors. I THEN ENCLOSED THIS LIVE ASSEMBLY IN AN INSULATING SHEATH AS A PRECAUTION AGAINST SHOCK.On reconnecting and switching on the mains, the fridge compressor burst into life, and after a few minutes the cold panel at the back became cold. This confirmed that the compressor and refrigeration functions were OK.REMOVE POWER AND UNPLUG THE MAINS.I restored the faulty control thermostat connections and replaced the cover as a temporary measure.I obtained a replacement fridge thermostat assembly from my local parts supplier and OBSERVING SAFETY PRECAUTIONS AS ABOVE, replaced the faulty one. Total Cost? £12-00 plus petrol.Cheaper than a new fridge-freezer.BEWARE!!! - do not make sharp bends in the thermostat tube. This will cause the tube to crack, releasing the actuating gas, and rendering the thermostat BROKEN!!!

Original Poster

Think all that sounds a bit beyond me - but thanks for the help. xxx

mine has just done the same, the engineer has written it off as the gas was leaking, it is beyond repair, gutted

Original Poster

anniemickymoo;5787594

mine has just done the same, the engineer has written it off as the gas … mine has just done the same, the engineer has written it off as the gas was leaking, it is beyond repair, gutted



Think it's the warm weather we had a week or so ago =- it upset the fridges!

If its making the right noises i.e. the motor is running, but its not getting cold then it can't be the thermostat. The most likely cause is that the refridgerant gas that it was filled with in the factory has leaked out, probably due to a pin-hole in the pipework but possibly a failed seal in the compressor. Either way you would need a refridgeration engineer to re-charge the system with a special tracer gas so as to see where the leak was and then repair it and refill with refridgerant gas.
The bill for this would be in the £100's so to be honest this is only worth doing if it's an expensive, top of the range fridge, otherwise you're better off buying a new one.
You're extremely unlucky - fridges are the most reliable and longest lasting of all domestic appliances, not that knowing that helps much - sorry.

Original Poster

Delbert Grady;5788031

If its making the right noises i.e. the motor is running, but its not … If its making the right noises i.e. the motor is running, but its not getting cold then it can't be the thermostat. The most likely cause is that the refridgerant gas that it was filled with in the factory has leaked out, probably due to a pin-hole in the pipework but possibly a failed seal in the compressor. Either way you would need a refridgeration engineer to re-charge the system with a special tracer gas so as to see where the leak was and then repair it and refill with refridgerant gas.The bill for this would be in the £100's so to be honest this is only worth doing if it's an expensive, top of the range fridge, otherwise you're better off buying a new one.You're extremely unlucky - fridges are the most reliable and longest lasting of all domestic appliances, not that knowing that helps much - sorry.



Thanks for this - even though it sounds the death knell for my fridge.....
ah well..............

Is it a fridge / freezer?

If so is the freezer bit working ok?

Is it self defrosting?

I would try defrosting the whole lot for 24 hours.

Banned

try claiming under the sales of goods act for reapir / replacement.

A fridge should reasonably be expected to last longer than 2 years!

I've just had the same thing with my fridge freezer, fridge was not cooling but the freezer was fine.

My problem started when my son left the freezer door open all night (only an inch or so) so I just shut the door & put it on max setting. It wasn't until later in the day that we noticed the fridge was then not cooling. I ended turning it off on the wall & leaving it to defrost (even though it's a frost free & doesn't have any frost to defrost!) left it for 3-4 hours & plugged it back in and all seems to be ok now.

Original Poster

Mine isn't a fridge freezer - it's a fridge with a small freezer compartment at the top. None of it is cold. I really think it's had it. Thanks for all the help folks. xx

Original Poster

greg_68;5789029

Is it a fridge / freezer? If so is the freezer bit working ok?Is it self … Is it a fridge / freezer? If so is the freezer bit working ok?Is it self defrosting?I would try defrosting the whole lot for 24 hours.



It's well defrosted - I swear it's warmer in there than outside!
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