Help with payperdrop

Banned
Hi, i placed a order with payperdrop on sunday for two items to be collected on monday the day after, everything went through ok on there site and paypal, on monday i waiting around all day and dhl never showed up, i called payperdrop on tuesday and they said that dhl will collect today and its a priority collection, today they never showed again, so i called up again and got told they will look into it and get back to me, just not i received a email from payperdrop telling my that dhl tried to collect the parcels at 13.54 left a card and because of that, they cant rebook, however dhl have not left a card at all and have not shown up today.

What should i do? Should i make a claim through paypal for my money back, the buyers are not happy as well as they want there items.

Thanks
kcnw9

3 Comments

Mmmh.. you should ask for a refund or ask for a proof of collection attempt.

Original Poster Banned

Yeah i will ask them over the phone, there lines closed at 4:x

Thanks

They probably carded the wrong address. I have had that happen.
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