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Help with remote desktop connection

3 replies
Found 12th Jul 2010
I wonder if someone can help me. I upgraded to 50mb broadband last week, and since that time I have been unable to use my remote desktop connection to connect to my work pc via my laptop at home. I can connect to the server, but then not the remote desktop connection. My router is a D-Link DIR-165 and I wonder if it is a setting on there somewhere, maybe a firewall?

I took my laptop into work today, and it is not a setting on there as I was able to connect remotely - it just seems to be from here.

I am very untechnical, and worried about altering something I don't understand....
Anyway, if someone could please help, I would really appreciate it.

Thanks very much in advance!

  1. Misc
  2. Desktop
3 Comments

Have you changed your router since upgrading the line?

Banned

Virgin supply you with a new router when you have the 50mb istalled so there is the problem,

http://www.cvreefers.org/images/smilies/icon_badpc.gif

Original Poster

Thanks both, I have got it fixed with quite a simple solution from someone on the help forum of the virgin media site - something to do with the advanced network search. Thanks anyway!
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