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    Help With Set Up - Sony BDP S350 Blu-ray Player

    Arghhhhh!!! Sorry I hope someone can help me!! I am useless!!!

    I have a new Sony BDP S350 player that I can't get working with my new LCD TV (also sony)...I have it plugged into the the back with the power lead and an HDMI cable...am I missing something?

    I can get it to recognise the player with 'HDMI 1 Player 1 (BD)...however no picture. My boyfriend managed to get the easy set up menu working once, however it just disappeared without him touching anything and we now can get it back!

    Any idea pleeeeaaassee!! x

    25 Comments

    have you enabled HDMI in your tv settings ? also what model of tv is it , someone here may have one ?

    Original Poster

    My boyfriend who has now given up leaft did I think....

    Control for HDMI - On
    Auto Devices Off

    Just a thought but is the HDMI cable pushed in fully at both ends?

    Original Poster

    My boyfriend who has now given up leaft did I think....

    Control for HDMI - On
    Auto Devices Off - On
    Auto TV On - Off
    Is this what you mean? Sorry this is really not helped by the fact I'm dyslexic...instructions mean nowt to me (although should have to my boyfreind!)

    Original Poster

    scotsann;3818099

    Just a thought but is the HDMI cable pushed in fully at both ends?


    Yes...just double checked x

    Heres a link to the manual online for the S350 if it helps someone - just looking through it now...

    pdf.crse.com/man…pdf

    Original Poster

    geedub;3818068

    have you enabled HDMI in your tv settings ? also what model of tv is it , … have you enabled HDMI in your tv settings ? also what model of tv is it , someone here may have one ?


    Sorry didnt read your post properly ...the tv is a
    [SIZE=3]Sony Bravia 40'' KDL-40V4000 HD Ready LCD TV[/SIZE]

    sorry i can only tell you my settings on my sony tv !

    go into menu

    then down to set-up

    push right , then down to HDMI Set-up

    HDMI control = ON
    Auto devices off = ON
    Auto Tv on = ON

    see if this helps

    It might be a resolution problem - manual says to press the STOP (black square) button on the S350 for more than 10 seconds which should reset to the lowest resolution - not all TVs support all resolutions.

    What is the model number of your LCD? I can take a look if you let me know.

    marmalade47;3818173

    It might be a resolution problem - manual says to press the STOP (black … It might be a resolution problem - manual says to press the STOP (black square) button on the S350 for more than 10 seconds which should reset to the lowest resolution - not all TVs support all resolutions.



    this is a 1080p mate

    Original Poster

    geedub;3818160

    sorry i can only tell you my settings on my sony tv !go into menu then … sorry i can only tell you my settings on my sony tv !go into menu then down to set-uppush right , then down to HDMI Set-up HDMI control = ONAuto devices off = ONAuto Tv on = ONsee if this helps


    Thanks, I've done that. It's still the same, a black screen with 'HDMI1 and Player 1 (BD)' on the screen with no sound or pic. The HDMI cable is brand new and doesn't look damaged. I may give up too soon!!

    geedub;3818183

    this is a 1080i mate



    but the S350 can do 1080p can't it? Which means the TV might just go black?

    Ignore me - just read the spec in the TV manual and it defo supports all res....

    Original Poster

    scotsann;3818178

    What is the model number of your LCD? I can take a look if you let me … What is the model number of your LCD? I can take a look if you let me know.


    It's a sony KDL-40V4000

    Is the player Outing putting through the HDMI cable, with a PS3 its deafult is to output through the RCA/scart socket and you have to go into setting to tell it to use hdmi.

    Coldape;3818289

    Is the player Outing putting through the HDMI cable, with a PS3 its … Is the player Outing putting through the HDMI cable, with a PS3 its deafult is to output through the RCA/scart socket and you have to go into setting to tell it to use hdmi. Looking at manual you should have a HD indicator light to show its doing this



    Do as Coldape said, and try playing a film on the Blu-ray player just insert a disc and press the play button and your tv will detect there is a signal and change to the Hdmi socket that your blu-ray player is plugged into.

    Original Poster

    Coldape;3818289

    Is the player Outing putting through the HDMI cable, with a PS3 its … Is the player Outing putting through the HDMI cable, with a PS3 its deafult is to output through the RCA/scart socket and you have to go into setting to tell it to use hdmi.



    kompkid;3818305

    Do as Coldape said, and try playing a film on the Blu-ray player just … Do as Coldape said, and try playing a film on the Blu-ray player just insert a disc and press the play button and your tv will detect there is a signal and change to the Hdmi socket that your blu-ray player is plugged into.


    Yes, I've changed the settings so it's using HDMI...I've put a dvd in, it plays as the counter goes, however the pic still stays black. I can't even get or see any set up menus from the blu ray.

    Original Poster

    If you do a search through HDMI set-up it does find the connected player, however just nothing on the screen.

    can you try the jack conectors ? plug them in and see what you get

    to me the player is plug and play and the tv is set up right !

    Original Poster

    geedub;3818380

    can you try the jack conectors ? plug them in and see what you get to me … can you try the jack conectors ? plug them in and see what you get to me the player is plug and play and the tv is set up right !


    I can't, the cable isn't long enough...do you think it might be the HDMI cable. I thought it couldn't be as the green light on the tv flashes wheh you use the blu ray remote and because it is recognising the connection as player 1.

    chunky;3818391

    I can't, the cable isn't long enough...do you think it might be the HDMI … I can't, the cable isn't long enough...do you think it might be the HDMI cable. I thought it couldn't be as the green light on the tv flashes wheh you use the blu ray remote and because it is recognising the connection as player 1.



    one thing worth a try is !

    if you have a dispaly area setting change that to full pixel or 1:1

    Original Poster

    geedub;3818416

    one thing worth a try is !if you have a dispaly area setting change that … one thing worth a try is !if you have a dispaly area setting change that to full pixel or 1:1


    Thanks for that...didn't find that setting...however...something odd is happening with it now. When I went to the settings menu and into the picture option looking for the display change option.... the dvd pic and sound came on. I thought that must have fixed it but now it's not working again!! V odd.

    chunky;3818474

    Thanks for that...didn't find that setting...however...something odd is … Thanks for that...didn't find that setting...however...something odd is happening with it now. When I went to the settings menu and into the picture option looking for the display change option.... the dvd pic and sound came on. I thought that must have fixed it but now it's not working again!! V odd.



    also forgot to say before , you did run device list update ?

    it should be in HDMI settings ?:thumbsup:

    Original Poster

    geedub;3818532

    also forgot to say before , you did run device list update ?it should be … also forgot to say before , you did run device list update ?it should be in HDMI settings ?:thumbsup:


    Yes, did that as well thanks. I'm starting to think its a faulty player...just can't figure it out!

    chunky;3818618

    Yes, did that as well thanks. I'm starting to think its a faulty … Yes, did that as well thanks. I'm starting to think its a faulty player...just can't figure it out!



    they are both sony so they should synch !

    try turning the blue ray off

    then power on
    then home button
    then play !

    apart from this im beat , sorry !


    update you could turn tv off and on aswell and take out cable and plug it back in again
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