help with tracking using parcel2go/dhl

4 replies
Found 23rd Jul 2009
Hi i had a parcel collected by dhl on mon on their 24/48hr service and so it should be with the buyer today,when i check on the parcel2go website it still says

Released to other delivery agent 22/07/2009 05:06:00 LEEDS SERVICE CENTRE

now the person lives in leeds so its heading in the right direction but i would of thought i would get a update about it out for delivery by now?

anyone else used this service recently?


thanks

4 Comments

i use them alot, when i use the 24/48 hr service 9 times out of 10 it gets there next day, there is obviously a delay for some reason or they havent updated there tracking system and it is out for delivery.

Reckon they not updated tracking,anyway keep your DHL manifest paper safe.

yeah I think they sometimes pass some deliveries on to 3rd party / self employed couriers so it may well have been delivered but as the 3rd party ("other delivery agent") doesn't have the same systems as DHL it can not be totally upto date online

Original Poster

just spoke to somone on the live chat at parcel 2 go and they said it must of missed delivery so is booked in for delivery tomorrow,not impressed!!
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