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    help with tumble dryer not rotating

    Hello, my tumble dryer is not starting without some help, then stops rotating but carries on heating, we've recently changed one of the belts so that's not the issue, my husband reckons it's the drive motor, has anyone tried to change theirs? Is it easy and worth it? The machine is about 6 years old, only issue is that it's a French brand, though part of the Brandt group, but even the belt had to be bought in France as the !model wasn't available to purchase on the UK.

    57 Comments

    Does the drum still spin if you give it a "bump" start? (You may have to trick the machine into thinking you've closed the door). Possible that it's the capacitor.

    Buy a new tumble dryer.
    Part c£60-80. Labour c£40-60 depending on location. So up to £140 to fix and what will go wrong next?

    Original Poster

    Paddy_o_furniture

    Does the drum still spin if you give it a "bump" start? (You may have … Does the drum still spin if you give it a "bump" start? (You may have to trick the machine into thinking you've closed the door). Possible that it's the capacitor.

    yes it does, it's a top loaded so I've opened the top, given it a push and it works for a while then it stops, we've taken thee back cover off to check and again, if you give it a bit of help it will go but again stops after a while

    Original Poster

    dothedealnow

    Buy a new tumble dryer.Part c£60-80. Labour c£40-60 depending on l … Buy a new tumble dryer.Part c£60-80. Labour c£40-60 depending on location. So up to £140 to fix and what will go wrong next?


    My thoughts but my husband doesn't think so, looks like it'll have to come put of my pocket oO it's OK, I'll dry his clothes on the radiators (_;)

    LillyM

    yes it does, it's a top loaded so I've opened the top, given it a push … yes it does, it's a top loaded so I've opened the top, given it a push and it works for a while then it stops, we've taken thee back cover off to check and again, if you give it a bit of help it will go but again stops after a while



    Sounds like the capacitor, guides about to replace them. Capacitors aren't much, just make sure you discharge the one present prior to swapping as it can hold a nasty charge still.

    Original Poster

    getmeone

    http://www.hotukdeals.com/deals/hoover-vtc5911nb-condenser-tumble-dryer-white-199-99-currys-2600454


    Thanks I'll have a look, was looking at the candy one earlier from so, will see iif Curry's still has that one on offer

    Original Poster

    Paddy_o_furniture

    Sounds like the capacitor, guides about to replace them. Capacitors … Sounds like the capacitor, guides about to replace them. Capacitors aren't much, just make sure you discharge the one present prior to swapping as it can hold a nasty charge still.


    OK, thanks, will speak to husband and see if he is still upfor doing that

    Why did you replace the belt ?
    Also are you running it off an extension lead as they can sometimes starve the motor causing it to heat up and abuse the capacitor. Have you smelled and listened to the motor for any sign of burning or arcing due to worn bushes. Sparks and smoke will normally mean your bushes are bouncing on your motor armature.

    Could be worn carbon brushes assuming your motor uses them that is

    LillyM

    My thoughts but my husband doesn't think so, looks like it'll have to … My thoughts but my husband doesn't think so, looks like it'll have to come put of my pocket oO it's OK, I'll dry his clothes on the radiators (_;)


    Better still hang his outside on the washing line. He'll soon come round to your way of thinking

    Original Poster

    kester76

    Why did you replace the belt ?Also are you running it off an extension … Why did you replace the belt ?Also are you running it off an extension lead as they can sometimes starve the motor causing it to heat up and abuse the capacitor. Have you smelled and listened to the motor for any sign of burning or arcing due to worn bushes. Sparks and smoke will normally mean your bushes are bouncing on your motor armature.


    It was worn off and stopped the drum from rotating so we thought it could be the belt again, but it's not this time, it does start smelling once it's on and has stopped rotating, not sure if it's because of the heat or what though. It's not, plugged into the mains through a transformator as it has a French plug, never had a problem with that in the years we've had it though.

    Original Poster

    Rich44

    Could be worn carbon brushes assuming your motor uses them that is


    Not sure what that is, might put that to oh when he gets back

    Original Poster

    psychobitchfromhell

    Better still hang his outside on the washing line. He'll soon come round … Better still hang his outside on the washing line. He'll soon come round to your way of thinking


    LikLike your way of thinking, might threaten him with that or point blank refused to do his washing mwahahaha!

    Original Poster

    Ao just increased price by £10 on dryer I was looking at this morning! Tea leaves! if I dwcide too with it,might play off their price match guarantee...

    If it's the capacitor in an inductive motor the motor will probably hum, bit like normal mains hum on a fluorescent fitting, but louder. Leaving it on but stationary, will eventually burn out the motor as the stationary coils get hot

    If its a brush motor It will probably run easier when there's no load in it and stop randomly when it feels like it. With an inductive motor (using a start/run capacitor) if you get it started by hand it probably won't stop, especially if there's no load unless you have a sensordry type, in which case put some very light wet clothes in and see if it keeps running.

    Original Poster

    gazdoubleu

    If it's the capacitor in an inductive motor the motor will probably hum, … If it's the capacitor in an inductive motor the motor will probably hum, bit like normal mains hum on a fluorescent fitting, but louder. Leaving it on but stationary, will eventually burn out the motor as the stationary coils get hotIf its a brush motor It will probably run easier when there's no load in it and stop randomly when it feels like it. With an inductive motor (using a start/run capacitor) if you get it started by hand it probably won't stop, especially if there's no load unless you have a sensordry type, in which case put some very light wet clothes in and see if it keeps running.


    I think it's a brush motor, it doesn't hum, and it hasn't goit a sensor. Thanks for the advice, I'll pass it onand see if we can mend it, if not, better be ready to argue my case for a new one

    Just let him run out of clothes he will soon have his wallet at the ready
    Edited by: "lynsaydyson" 16th Jan

    Original Poster

    lynsaydyson

    Just let him run outvof clothes he will soon have his wallet at the ready


    My options are getting plentiful, I think we might get a deal at this rate

    new carbon brushes for the motor,easily changed normally held in by a screw.make sure power is off before attempting repair. brushes available on EBay.

    forgot to add, if you find the electric wires going to the motor you should see the brushes. these carbon brushes transfer the electric to the motor,they wear down over time and this stops the motor turning.

    Original Poster

    baldydave

    forgot to add, if you find the electric wires going to the motor you … forgot to add, if you find the electric wires going to the motor you should see the brushes. these carbon brushes transfer the electric to the motor,they wear down over time and this stops the motor turning.


    Thanks for that, how easy to change would they be for someone who doesn't like to go near electric stuff?

    Original Poster

    Right, had a look on frefrench websites, seems to be pretty common, the recommendations are that it's the condenser motor, no idea what that means, and for a spare one costs about £100, will see if oh can have a look again oO he's not that great with things like that

    The motor in a condensor dryer drives the drum belt and the fan for the condensor. They are probably suggesting replace that motor whereas everyone here is saying check for a capacitor or brushes first.

    Try this video espares.co.uk/adv…ems (they sell parts too) and perhaps if your husband is not confident diagnosing the fault get a new dryer with a good guarantee period.

    Original Poster

    gazdoubleu

    The motor in a condensor dryer drives the drum belt and the fan for the … The motor in a condensor dryer drives the drum belt and the fan for the condensor. They are probably suggesting replace that motor whereas everyone here is saying check for a capacitor or brushes first.Try this video http://www.espares.co.uk/advice/0/2051/how-to-diagnose-tumble-dryer-motor-and-noise-problems (they sell parts too) and perhaps if your husband is not confident diagnosing the fault get a new dryer with a good guarantee period.


    TThanks a lot for your help, will check the video, and we'll take it from there

    I'm a bit late here but it's your capacitor !
    It's happened to me a few times if you can unplug and pop open the service panel and you may be able to see it and it will have a rating on it then just buy a matching one.
    It's only normally 1 kept 2 nuts.
    I bought my last capacitor for about 5 quid
    have a look at this eBay seller they are pretty good
    ebay.co.uk/sch…t=0
    Edited by: "stefromuk" 16th Jan

    Original Poster

    stefromuk

    I'm a bit late here but it's your capacitor !It's happened to me a few … I'm a bit late here but it's your capacitor !It's happened to me a few times if you can unplug and pop open the service panel and you may be able to see it and it will have a rating on it then just buy a matching one.It's only normally 1 kept 2 nuts.I bought my last capacitor for about 5 quidhave a look at this eBay seller they are pretty goodhttp://www.ebay.co.uk/sch/m.html?_odkw=&_ssn=spares-2-go&_armrs=1&_osacat=0&_from=R40&_trksid=p2046732.m570.l1313.TR12.TRC2.A0.H0.Xcapacitor.TRS0&_nkw=capacitor&_sacat=0


    Thanks for that! Is it easy enough to change? My oh isn't very good with electricity so a bit worried he'd get a shock, mind you he already had one when I told him the thing had stopped working and we might need a new one

    LillyM

    Thanks for that! Is it easy enough to change? My oh isn't very good with … Thanks for that! Is it easy enough to change? My oh isn't very good with electricity so a bit worried he'd get a shock, mind you he already had one when I told him the thing had stopped working and we might need a new one



    ​I found it very easy but I do like a bit of diy etc
    all it is a screw on one side and a connector (plug)on the other
    on your dryer you should have a little flap near where the motor is mine was at the bottom right front.
    but you may have to turn your dryer on its side and look underneath you need to be looking for something that looks like this>>
    But if he does attempt it best to keep it unplugged from the socket for a couple of days beforehand just to be safe of any discharge.
    [img]scalexpic.espares.co.uk/dac…f38?maxwidth=268&maxheight=268[/img]


    Edited by: "stefromuk" 16th Jan

    stefromuk

    ​I found it very easy but I do like a bit of diy etc all it is a screw on … ​I found it very easy but I do like a bit of diy etc all it is a screw on one side and a connector (plug)on the otheron your dryer you should have a little flap near where the motor is mine was at the bottom right front.but you may have to turn your dryer on its side and look underneath you need to be looking for something that looks like this>>But if he does attempt it best to keep it unplugged from the socket for a couple of days beforehand just to be safe of any discharge.[img]http://scalexpic.espares.co.uk/dac8d47b-eea0-489c-ba7c-210eda258f38?maxwidth=268&maxheight=268[/img]


    or you can go across the pair with an insulated screwdriver.

    Paddy_o_furniture

    or you can go across the pair with an insulated screwdriver.


    Well yeah but they may not know if their screw drivers are insulated so thought that way would be easiest for them.

    Original Poster

    Hey thank you both for your advice, I'll have the husband look for that later, if we can find it, we'll replace it, if we can't see it, am buying a new one. I can't do without my dryer in winter! Managed years without dishwasher, but can't be without a dryer....;)

    Original Poster

    stefromuk

    ​I found it very easy but I do like a bit of diy etc all it is a screw on … ​I found it very easy but I do like a bit of diy etc all it is a screw on one side and a connector (plug)on the otheron your dryer you should have a little flap near where the motor is mine was at the bottom right front.but you may have to turn your dryer on its side and look underneath you need to be looking for something that looks like this>>But if he does attempt it best to keep it unplugged from the socket for a couple of days beforehand just to be safe of any discharge.[img]http://scalexpic.espares.co.uk/dac8d47b-eea0-489c-ba7c-210eda258f38?maxwidth=268&maxheight=268[/img]


    that's the one I neef a bit note expensive than first thought, but a lot less than new dryer, let's cross fingers that is what is needed, or it'll be £30 down the Rhine actually it's this one, though picture is different and seem to need a German eBay account to send seller a question, argh!
    Edited by: "LillyM" 17th Jan

    Hi Lillym you don't need to spend that much or go to Germany. This is equivalent to the one you linked m.ebay.co.uk/itm…A25

    Original Poster

    gazdoubleu

    Hi Lillym you don't need to spend that much or go to Germany. This is … Hi Lillym you don't need to spend that much or go to Germany. This is equivalent to the one you linked http://m.ebay.co.uk/itm/Shizuki-Capacitor-Motor-Run-Metallised-Poly-450VAC-8uf-OL0616-/250721788508?hash=item3a602ee25c%3Am%3Amdiorr58l7Xol2b42I3Zkzg&_trkparms=pageci%253Aaab39b0e-dcfe-11e6-8251-74dbd1801015%257Cparentrq%253Aae66fe591590a78574b1e4e7ffb5c30d%257Ciid%253A25


    Oh wow thanks! Mine has only got 2 prongs, does that make a difference, I can put a picture up if you'd like? Seriously, what a nice person you are ( as well as the others who have bothered to reply and do some research for me ) am feeling really grateful!

    Original Poster

    Can't seem to upload photo....

    Hi Lilly

    It doesn't matter if yours has 2 prongs. What you'll find is the replacement has really only 2 terminals to connect to its just that each has 2 prongs (or spades as they are called officially) which are connected together. The only bit you might struggle with is if the diameter of the new capacitor is different to the old one you might have to get inventive ways to fit it such as packing it with insulation tape if its too small or using wire ties instead of the holder that its supposed to fit in. Just make sure it is nice and secure and put a bit of insulation tape around any exposed connections, e.g. the spare prongs to make sure everything is safe.

    Original Poster

    gazdoubleu

    Hi LillyIt doesn't matter if yours has 2 prongs. What you'll find is the … Hi LillyIt doesn't matter if yours has 2 prongs. What you'll find is the replacement has really only 2 terminals to connect to its just that each has 2 prongs (or spades as they are called officially) which are connected together. The only bit you might struggle with is if the diameter of the new capacitor is different to the old one you might have to get inventive ways to fit it such as packing it with insulation tape if its too small or using wire ties instead of the holder that its supposed to fit in. Just make sure it is nice and secure and put a bit of insulation tape around any exposed connections, e.g. the spare prongs to make sure everything is safe.


    Once again, thanks!! Will order one now, and will relay info to oh. We might have saved ourselves about £200 thanks to your advice :), you don't happen to live around Kingston upon Thames, by any chance? Would be happy to get you a drink if it all works
    Oh said it was holding on with a cable tie... Maybe it's the French way of doing electrical
    Edited by: "LillyM" 18th Jan

    LillyM

    Once again, thanks!! Will order one now, and will relay info to oh. We … Once again, thanks!! Will order one now, and will relay info to oh. We might have saved ourselves about £200 thanks to your advice :), you don't happen to live around Kingston upon Thames, by any chance? Would be happy to get you a drink if it all works Oh said it was holding on with a cable tie... Maybe it's the French way of doing electrical



    ​nice one
    Glad you are attempting it
    I'm guessing you've actually seen it in place on your dryer now

    LillyM

    Once again, thanks!! Will order one now, and will relay info to oh. We … Once again, thanks!! Will order one now, and will relay info to oh. We might have saved ourselves about £200 thanks to your advice :), you don't happen to live around Kingston upon Thames, by any chance? Would be happy to get you a drink if it all works :)Oh said it was holding on with a cable tie... Maybe it's the French way of doing electrical


    Hi Lily, hope it works Ok , don't think the French are renowned for good electrics, especially not cars anyway. Re. the drink I'm up in Lancashire I'm afraid, but glad to help out :-)

    Original Poster

    stefromuk

    ​nice one :)Glad you are attempting it I'm guessing you've actually seen i … ​nice one :)Glad you are attempting it I'm guessing you've actually seen it in place on your dryer now


    Hey, why not, maybe I too can brag to my kids when they're grown up that this appliance is as old or older than they are I feel I should extend my offer of a drink to you too :), and if you don't live in the area but should for a reason or another come over this way, the offer will still stand
    Yep, located, removed and another one's on its way
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